Chipotle Mexican Grill
| Address: | 4717 County Rd 101, Minnetonka, MN 55345, USA |
| Phone: | +1 952-351-9437 |
| Site: | chipotle.com |
| Rating: | 3.4 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 57
Reviews 15
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John B
Dont want to read my rant? Here is my summary: GO TO CHAN CHIPOTLE, THIS PLACE SUCKS!! Normally I would not go out of my way to write a review on a fast food restaurant, but this place is TERRIBLE!!! I have multiple frustrations that have amounted over the past 4-5 times going here (I live right up hwy 7), but I will try and contain it to 2 main points: 1 - Slow service - this is the SLOWEST chipotle I have ever been too. The management must not be active since they have 2 idiots doing the salsas and one just heating up the wraps. Not rocket science here people. I am sure many can attest to the reoccurring long lines/wait time. With 1 person ahead of me in line, I will be there about 10 mins waiting. 2 - Stupid staff - your folding burritos here people, not performing brain surgery. Person folding the burritos has no clue what they are doing and once you pay, will hand you a mashed up burrito that is dripping/torn to hell. As I mentioned, I have given this place multiple chances, but enough is enough. Coming to Google for advice on if this Chipotle is good? Take mine: drive the extra 5 mins to Chan and get exponentially better service along with a much more satisfying experience when you sit down to eat. I will give them credit that the food is fresh and proportions are better than most locations. However, the terrible staff they have here is not worth the gain.
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Journey Giron
I dont care what anyone says. Everywhere has bad days and good days and if anyone with common sense or a past in food service, employees arent always reliable. The people that do work there however are very strong willed, hardworking, generous people. Hearing how horrid and understaffed it is just means the jerks who dont understand how things work in food service get to make a bad reputation for how hard everyone else works. The food of chipotle is ALWAYS delicious which is why Im assuming everyone goes there. If you want to complain with a 5 star egotistical additude, go to red lobster on your lunch break. If you want something super fast with no expectations, go to mcdonalds. Chipotle will always rule, and this one is one of many that I will continue to enjoy. :D
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Andrew Bodin
I love the food. I will continue to go to other locations. This location is constantly understaffed. Due to this the staff are less then cordial. Of the dozens of times I have been there only a select few have resulted in a pleasant and enjoyable meal. I always get under-portion compared to any one in front or behind me. Despite ordering nearly the same thing. The dining room is a mess which refuse strung across the tables. I would suspect that its it due to lack of employees. Avoid this location during peak hours. Its rare to see two servers behind the counter. Over all experience poor. Drive to Chanhassen or Wayzata for a better experience.
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Maher Safi
I normally order double meat and pay extra. This guy gave me half portion and then when I told him your hand is a little light on meat he said that he was trained to to give me 4 ounces and thats it with an unpleasant tone . Then he went and tried to roll the burrito it popped open and i told him I need another one. He started ifing his and that and tossed it in the garbage like he was the owner and it was coming out of his pocket I will never go to that location again. I wonder why this location is slower than others!!!!
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Jason Roberts
Have been to this store location many times and have found a few consistencies, dirty dining room and appears to be a lack of employees, understaffing. One suggestion, turn down the tunes store, especially the music spilling out of the kitchen, employees struggle to hear customers ordering. Lastly, how do you run out of black beans, guacamole and chips!?! Watched as many people walked to the door, read the sign posted on the door and walked away.
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Elisa Aldana
Worst Chiptole Ive ever been to. Went there when it first opened and it was gross. Went there today, still gross. Food is cold. Guac is browning because it is day old. (pretty sure that is a health code violation and against Chiptoles rules). Thats what you get for spoiled white kids. Go the extra way out of your time to get the Mexicans to make it. Way better Chipotles include: Hopkins, Ridgedale, Wayzata (same days)
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St B
Had my first experience with this Chipolte and had to write my first google review because the food was so bad. I got my usual-- chicken burrito, brown rice, black beans, tomato, cheese, lettuce. and it tasted like garbage. tortilla was old, dry, and noticably stale. rice was burned, crunchy, and unedible. chicken was bland. threw it out after 3 bites! so do yourself a favor and drive to the hopkins Chipolte!
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Tim Carroll
This is the worst Chipotle on the face of the Earth. I eat at a lot of Chipotle and I can assure you that you will not find one that is more poorly run. Theyre slow. always slow. Crazy stupid slow. And they are always out of food. Hey guess what, people like to order chicken at Chipotle. Maybe you should get your head out of your butt and put some on the grill !!!
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Michael Shonty
Worst chipotle Ive ever been to. Asked for double barbacoa and didnt get it. Had to ask for hot salsa 3 times. They just stare at you like youre insane if you dont agree with what they think you should have. They had no problem with me telling them I didnt want rice and beans so why they couldnt hear what i did want is beyond me. Business is lost here.
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Reggie Klein
These guys are great, and that comes from a weekly customer (Sunday tradition!). Theyll customize each order to your liking without charging extra. Great food, nice kids and the price is right! I think some of these bad reviews are really out of the ordinary, since they consistently do us up right week after week. ###
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Nick G
Worst Chipotle ever. They always seem to be understaffed. Every time I go there there is a line out the door and the KIDS behind the counter have no sense of urgency. Where is the management? Why am I waiting 20 min in line to get a burrito? Get it together. They also make the burritos small.
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kyle clyborne
This place is the best I go there at least 4 times a week and the food is always excellent. The staff is friendly despite working at a job where Im sure the pay isnt great and they are always losing people and having to retrain new hires. Keep up the good work!
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Christina Quittem
They never have enough staff!! Right now they have a line out the door and only four people, including someone cooking and at the cash register. And the place is filthy. Its always that way at this location. Others in the area are much better staffed.
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Christopher
Clowns, thats the only word I can use to describe the employees. Whe I ask for less of something on MY burrito I dont care to hear anything from the employee other than "no problem sir"! Worst chipotle in Minnesota!
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Cassandra McNally
This location is poorly managed, always out of food and beverages, and has very poor customer service. The only reason I go here is because the location is good for me. Its convenient, but its always a let down.
