Address: | 7765 Main St, Maple Grove, MN 55369, USA |
Phone: | +1 763-494-9161 |
Site: | coldstonecreamery.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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A Private User
Seriously, this location does not offer a good product. Look at the photos they advertise on there website, do they look like anything they sell? I ordered an OURS size container of The Pie Who Loved Me, and I was completely dissatisfied. The ice cream was good quality; fluffy, sweet and creamy, but the mixture of Oreo Cookies and Graham Cracker pie crust was not even remotely close to the photo. Imagine having two pints of ice cream mixed with two OREO cookies and half a cracker. That is what I received. I called the store manager and was informed that this was the correct mix ratio. Are you kidding me? You can buy a package of 30 OREO cookies for $3.00! That is 10 cents a piece. A half of a graham cracker is worth a few cents! The value for the product is not worthy and I will never visit this location again. Next time you shop there, take a look at the photos of what they are representing to sell, they do not even remotely compare. Buyer beware!
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Aaron Halford
I would recommend against visiting this location when theyre busy. The staff member who help me hardly mixed my ice cream and put it into too small of a container. The location was disgustingly dirty with visible hunks of ice cream on the floor My girlfriend got think mint ice cream for her treat and the flavor of it is completely synthetic and gross. Will not be coming back to this location.
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A Private User
Some of the employees are okay, but others are great! One employee in particular (his name was Derek) was amazing! He offered me a sample immediately, had a great positive attitude, and overall excellent customer service. I enjoy going there once in a while to get a nice treat. Ill definitely be coming back.
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Aliza M.
Love this location! Been going here since I was 4 years old. Have ordered the same thing all these years and still not sick of the same combo. Staff is very helpful and kind. However once when I went, the cashier was clearly under the influence. But other than that I highly recommend this location and company.
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Cherri V
I love ice cream and I really like cold stone, but to charge over $4.00 for a kid cone... I think Im just going to buy ice cream at a grocery store.The staff was nice and the place was clean, but the price...booo. I wonder if its corporate pricing.
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Adam Arnett
Pro: IT TASTES SO GOOD Cons: Expensive Hair is an ingredient Almost always a long wait It tastes so good that I guess its sorta worth the bad stuff, but seriously though there shouldnt be hair in my ice cream
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Padra Moua
Small shop but all cold stones are tiny. Nice kids that work there though. Always satisfies my crave for ice cream. Seems spendy but portions are overflowing. I always have to take half home for later.
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Wael Tayara
I love that place, I always order Chocolate Devotion and never regret that. The only drawback at that place is when it get crowded service become really slow, wish they hire more people
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Heather Hayes
they were very nice ,ice cream tastes delicious.. but I found a tooth in my ice cream. They did refund my ice cream.. did not offer to refund my childrens
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Alex Rose
Who doesnt love Cold Stone? Get the Apple Pie a la Cold Stone! Trust me! This one in Maple Grove is always clean and well taken care of.
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roman azo
They ice cream we got in our gotta have it cups was nicely filled up and over the top. Thank you!...unlike the Coon Rapids location.
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Mandy Nolden
Love the Peanut Butter cup perfection! Dont like how cramped it is there. We have always found a seat, unlike Coon Rapids.
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Qweens Town
Staff are always friendly. The only cold stone location that doesnt make you feel like youre getting ripped off.
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Nicholas Kraemer
No complaints if you like Cold Stones in general. I find the ice cream to be oddly gummy and unsatisfying.
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Cody Burrows
Can be kinda sticky and dirty but the service is always fast and the ice cream is delicious.
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Nicki Ahles-Moses
Delicious icecream but the music was blaring!!! It was hard to hear the workers.
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Cynthia Durant
Amazing taste, long line most of the time but worth the wait in taste
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John T
Enjoyed my time there..great ice cream and employees
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sean barnhouse
Yummy ice cream and they sing when you tip them
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Jordan Graen
Expensive ice cream shop, but very tasty!
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Chris Arnett
Great ice cream. Kind of expensive.
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Martin Smith
Always a treat for your taste buds.
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Tyler Ness
Very hard to be around when busy.
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TJ McMullen III
Tasty ice cream. Nice options.
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Steve Taylor
Popular place, great ice cream.
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The Linkkirby
Amazing except for this.....
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Endamonium Peppers
Best ice cream Ive ever had
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Darrin Vang
Pretty cool, very packed
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Jason Caldwell
Ice cream cant be beat
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Justin Brecheisen
8/8 would rate again
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Nicole Currie
Soooooooo gooooood
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A Private User
Always Yummmmmmy!
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Mariah Money
Love this place!
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Jennifer Palmer Hughes
Great service
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Shaundra Prowell
It was nice
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Marcia Daye
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