Address: | 7666 Hickman Rd, Urbandale, IA 50322, USA |
Phone: | +1 515-276-5227 |
Site: | baskinrobbins.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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heather williams
When I ordered a shake I ordered a small one because the displayed cup for a small looked like a pretty decent size, however, when I got it it was smaller than the displayed size. The guy who waited on me was rude. And to top it off the shake was horrible...it was like basically drinking watered down flavored milk because it was not thick at all like a shake usually is. Very gross and bad business. Would not recommend this place to a single person.
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Jenn ifer
Ice cream is great but if youre a single mom who has to lug your baby in with you, you better be damn ready to order when you get to the counter (even if its packed and you cant see the flavors until youre up) or the person behind the counter is going to have a disgusted look on her face and wont talk to you for having to wait the whole 20 seconds it takes to read the flavors by the register. Ill take my small town soft serve ice cream over this
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P Jack
Love Baskin Robbins ice cream but unfortunately twice now when I have purchased the quarts of ice cream they do not weigh the correct amount. I know its not fun hand packing ice cream but I do pay for the service. Next time will have to pay attention to the girl with very long hair getting my order. Somebody should tell her to put her hair up.
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robin melton
Ice cream options are great. Last three times there however the staff, teenaged, have been rude. They refused to get a flavor out of the freezer because it was "buried", and I " needed to understand it is difficult to find ". No Mr. Snotv teenaged what " you need to understand " is my money will spend some place else next time
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Christina Wallace
I needed a larger and more secure all plastic container for my ice cream because Im going clear acrossTown and they were very combative about letting you have it I told him I fly if I had to go they would sell it they finally gave me one so I didnt appreciate that.. thank you have a good day but I love their ice cream
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Brexton Kruse
Absolutely terrible. All I wanted was 1 scoop in a plain cone. I asked for 1 scoop in a cone and I got a bowl. Since I had to eat it with a spoon I had to wait to eat it until I was home, and by that time it had all melted and wasnt very good. This visit wasnt worth 50 cents much less the $3 that it costed.
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Tony Knox
Ordered a birthday cake for my sons birthday that looked like it was decorated by a child. The frosting on the cake tasted awful and left a bad taste in my mouth and the ice cream tasted old. This used to be a favorite of the family but is the second bad cake purchased and no longer a stop for us.
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Dave Den Adel
Great ice cream always. 31 flavors ?? I dont know, all I get is the chocolate with peanut butter. Not much seating, the booths barley accommodate a family of midgets. And really no outdoor seating. Maybe bring your own lawn chairs. BYOLC
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angie hagerdorn
2nd time Ive been here since moving to the area, the ice cream itself is great, the service leaves something to be desired. Neither of the young ladies who helped me smiled and hardly spoke. They werent rude, just not friendly.
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Edward Wollner
Usually pretty busy at night but different flavors always stocked with prompt friendly service. Best part is they have sorbet and frozen yogurt as opposed to the communists at Dairy Queen who no longer do.
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Oscar Ibarra
Great ice cream but no one that works there looks like they want to be there. They get paid so they should at least learn how to act better.
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Pinky Kasotia
Not very helpful staff. They are not patient till we decide on our choice. Girls at the counters make disgusting faces.
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James Linn
Still advertising the ice cream of the month but no longer selling it and its barely the middle of the month.
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Christian Barrett
the attendant was quick and very sweet. the only location of the two in des moines that has orange sherbert.
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Stephen Dietz
I still think its the best walk ice cream on the market. New dacor, nice staff and plenty of parking.
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Brad Sparks
Great ice cream. Service was kind of slow. They were out of waffle cones when I was here last.
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aaron bone
Ok so Ive been going here since I was a kid. Nothing is better that their daiquiri ice!
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Cary Murphy
Love all the great flavors...Fun place to bring the kids....Get to try samples free :)
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Tammy Wood
Yummy ice cream selection! Made a delicious sundae. Staff was a bit with drawn.
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Conrad James
The ice cream is so delicious at my age in life.. thats where we went as kids ..
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RaJan Monroe
Good ice cream! Staff could be a bit nicer but they do move very efficiently.
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Mark Maness
Be ready for a line on 31 days but the price and ice cream are good.
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Seeta Mangra-Stubbs
Its Baskin-Robbins. I mean you cant go too wrong with ice cream.
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Peg Gilchrist
Ice cream options but it looked old tasted a little freezer burnt
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Mackenzie Carpe
Good ice cream, but this location needs some renovations.
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Aaron D
Only store that i know will satisfy my cravings!
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Eddie Choloi
Great ice cream, great service and great staff.
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Hernaldo Orozco
Amazing ice cream especially the banana slite
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L o n l e y V i b e s
A little pricey but a hot girl works there so
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Al Howarth
Amazing ice cream. Service is usually good.
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Ken Foster
Great ice cream but busy on a nice day
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Amanda Throckmorton
Great ice cream, very limited seating.
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Lesa S
Ice cream is good service was okay.
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Joanie Grubbs
Good ice cream, but very expensive
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diane ercse
Old school flavors I remembered!
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Nathan D.
Kind staff and great ice cream!
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Dawn Janes
Great job and great ice cream!!
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Bill Moore
It was awesome and very good!!
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Dan Kelly
Great service and selection.
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Aimee Huck
Great ice cream, always busy.
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Milinda Andrews
Ice cream good, can get busy
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b hall
they sell bubblegum icecream
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Jeffrey Bodensteiner
Great ice cream selection!
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Avery Lewellen
Cotton candy is the best!
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Wayne Nelson
Best ice cream anywhere
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Julio Miranda
Best ice cream in town
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Dan Geers
Chocolate. Enough said.
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Ray Alehy
Service was terrible
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Jaron Ray Hinds
Waffle double scoop
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Crystal Behle
wonderful flavors!
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Rick Peake
Love the ice cream
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Christopher Marquardt
Very good variety.
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Janet Voshell
Great Ice cream !
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Berrett Rice
Its pretty good.
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Diego Contreras
Better than DQ
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Richard Schmitt
Good everything
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Keith Oliver
Great ice cream!
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Chris Nepodal
Best ice cream!
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Luisa Andino
Nice employees
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T Marie W
love love love
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Surya Teja
Well. I love BR
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Noreb Gonzalez
bad owner
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Lory Kerner
Yum!!!!!
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Goran Vojvodic
Awesome