Racks Sports Bar & Grill
| Address: | 2400 Cliff Rd E, Burnsville, MN 55337, USA |
| Phone: | +1 952-736-8226 |
| Site: | racks-bar.com |
| Rating: | 3.9 |
| Working: | 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–1AM 8AM–1AM 8AM–10PM |
Location
Photos 100
Reviews 6
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Jared Pilsner
My buddies and I were excited to visit the Rack - big mistake! Wont be back, ever. They are basically a locally owned Hooters rip-off. Nice hook, I guess - but the girls arent as cute. (Its actually in a building that used to be a Hooters) One guy got a BLT - it was ok. And we ordered a couple kinds of wings - they were pretty good, not the best Ive had, but Id order them again. The service was another story and why I will NEVER be back. Our server was cute, but slow on refills and forgot what everyone was drinking every time we interfaced with her. She was done with her shift and said someone else would take care of us. No one did. After 1/2 hour we went looking for a server and asked if we could have another round. She was surly about it, came to the table and gave us attitude while taking the order. What ever, just bring the beer! She went around the corner to the kitchen and started bitching about the face that we werent leaving even though our server had clocked out. WTF?! It wasnt even 11 yet and the Arizona game was still on. The manager went and found our original server and made her come clear our dirty glasses away, even though she was off the clock and in her street clothes. She bitched about it to us while doing it - not our fault, but whatever. Maybe she was supposed to bus the table before punching out. We were STILL waiting for our beers, it had been another 10 minutes and maybe 45 minutes since the first server stopped helping us, and the music was shut off in our section. Then the manager comes gallumping through, shutting off all of the TVs. I asked her what she was doing and she said they were closed. I said we ordered drinks and never got them. She said we made it in time for last call, but they close at 11. Ok...give us our money back and well leave. No, we cant give your money back, but you should get your beers soon. ?! I said, no, forget that (I didnt say forget), you obviously want us out of here. Give us our money and well go. She said we didnt have to leave, we could still have our drinks. I said, if you want us to stay so bad, turn the music and the TVs back on. She said the music was still on. I said, sarcastically putting a hand to my ear, I guess its on in the bar - its not on in this section. She mumbled something and stormed away. She came back with the remote and turned on ONE TV ONLY, stalked past me and said, "are you happy now?" I am embarrassed to say I cursed at her as she walked away. No, I wasnt happy. Im sorry that your work hours are cutting into your personal life, but dont take my money and then crap on me! The place was a ghost town anyway, Hooters couldnt survive in this location and they have a restaurant business model that is tested and proven. I certainly cant see how they are going to make a go of it with mediocre food/service and unattractive servers. ESPECIALLY when the manager treats her customers like inconveniences.
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Brian Kane
Awful. One of the worst food experiences that I have ever dealt with. We ordered three simple things; chicken wings, bacon grilled cheese and a pizza. The wings were barely cooked and the sauce was suppose to be some sort of Jack Daniels flavor, it had no flavor at all. Im not a complainer so I was going to let them slide so I just gave them to a table of drunk guys behind me. Even they complained about how horrible they were. The bacon grilled cheese should be easy. The bread was Texas Toast, Im cool with that, but the fact that they only put literally one slice of Kraft cheese on it and literally one piece of bacon on it(I pulled it apart and checked) is where I have the problem. I had a plate of toast. Then comes the pizza(that we had to ask for about 4-5X). Burnt pizza that you could buy at a gas station that took 1.5 hours to be brought to the table. Super annoyed at this point so we say something to the server, who was a blonde with her hair cut about shoulder length, she had nothing to say about it. In fact, I had to get up and walk around to find her in order to actually complain. Her and some other servers were hanging out having a blast watching the DJ. I didnt mean to interrupt their good time but if I would have been there any longer I would have gone in the kitchen and punched the "chef" in the face, assuming that it wasnt an 11 year old kid because the food quality is the equivalent to what a child would cook. The descent looking girls in booty shorts is not going to save this place. Dont waste your time or your money. Absolutely awful
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Amber DeBriyn
After waiting for our waitress to come back for some time, I asked for a burger made gluten and dairy free (easy enough for them), medium rare, and it was to come with pickles, mushrooms, onions, bacon, lettuce, tomato, ketchup and mayonnaise (per the description). What I got was a very rare burger, with little flavor, no mushrooms, no pickles, ketchup or mayonnaise and they did not want to give the mayonnaise on the side. It was weird. They finally brought 2 packets of gas station mayonnaise and then eventually brought a little cup with some... Our waitress was not attentive enough, though when we did see her she had a good attitude. Overall, it was the lack of skill and attention of the cook and lack of attention by the waitress that will have us never order burgers there again.
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Ben Sorenson
The cheese curds in the poteine taste like they came from Cub Foods as did the Fries and they both were not cooked correctly. The Same with the Potato Skins. Just another place to grab a drink and a bite to eat, Nothing special or anywhere you would want to go if you were to take someone you cared about to. ... Go to Luckys.... Im not racists or anything but The kitchen is ran by people of Spanish decent serving American Food. If this Company wanted to succeed and move forward in the industry they would pay top dollar for the kitchen staff and save the cosmetic portion of the business for later.... The service was prompt, the girls looked like hookers, the environment friendly, the food sub par.
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Chris Jennings
The kitchen here closes about 10:45 - 10:50 P.M., a few minutes before the actual posted closing time. So its a pretty "normal" establishment, for any MN suburbs, in that way. The food is high class bar offerings. The atmosphere is best described as a typical sports bar setting. The bar has a realitively complete drinks list. Overall, its a pretty good and (with customers having low expectations) a low key restaurant. Theres other places for higher class expectations.
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Rachel Brankley
It was awful. My boyfriend and I went there at 9:45 at night for my birthday. We sat ourselves as the notes said and we took a booth. The Bartender KNEW we were there cause she kept glancing over at us. We sat there for stinking 15 minutes at that booth right next to the bar. We had NO SERVICE the whole time. No greeting. No drink offers. Nothing. We got up and went next door because it was just ridiculous. I doubt Ill go again.
