Taco Bell
| Address: | 36300 Van Dyke, Sterling Heights, MI 48312, USA |
| Phone: | +1 586-978-9625 |
| Site: | locations.tacobell.com |
| Rating: | 3.6 |
| Working: | 7AM–3AM 7AM–3AM 7AM–3AM 7AM–3AM 7AM–4AM 7AM–4AM 7AM–3AM |
Location
Photos 100
Reviews 48
SU
SuReina Siempre
Has gone downhill in the last year. Yesterday evening I witnessed a manager being rude to a customer. Laughing with employee about it. When customer said something manager called her a b*tch and charged at her threatening to kick her a*s. Another manager came front back & had to pull her away. Then the employee threaten the customers with a weapon. There was no sorry nor sending other manager & employee home. Crazy. An employee, and definitely not a manager, should be rude to a customer and for sure never threaten them. Why werent they fired? Any other place of employment that is grounds for immediate termination whether the customer was in the right or wrong. Because as employees you are to be professional. Service was extremely slow. This is fast food. Order should not take 15+ minutes. More than likely will not be returning to this location because of slowness and unprofessional conduct by your employees and management. Shame as this use to be my favorite location because of the speed, accuracy in order, and professionalism.
A
A Private User
They completely messed up my order the first time and the second time I went back to get my order fixed they forgot to put some of my items in the bag. I went back again and they said you left the item in the bag that you returned. I explained to them that the whole order should have been remade. They just kept saying it was my fault and refused to give me back my receipt. They were yelling and their customer service was terrible they refused to do anything. I will never go to toco bell again. Their food quality was terrible. I have nothing positive to say about toco bell. They even refused to give me the corporate telephone number so I can call and complain
LI
lilalienelf
Literally went here multiple times a week for the past 2/3 years and almost 1 out of 3 times my order was screwed up. The first few times just let it slide, but once I noticed it became a regular thing, started going back and having them remake it and it has never been a problem. This last time they severly messed it up so I went back as I always do but this time workers there were completely rude to me and demanded they would only remake it once I brought the food back. Beyond fed up with this and will defintely not be going back here again. Done with the rude workers and people that clearly dont know how to read screens and orders properly.
MI
Michael Lea
You have a 50/50 chance of your order being right if you order a bean burrito with no onions. On a separate note, and not specific towards this location, but dear Taco Bell, I have a serious question: Why do you put those raw onions on your bean burritos, they are overpowering and IMO just dont belong there. Ive never met someone who likes them on there. PLEASE remove them all together from the bean burritos. Thanks in advance and I look forward to an onion free, bean burritos world, one day in the future.
AD
Adam Stogdill
This tacobell location can be a bit slow and on three seperate occations ive been handed my drink sideways. It nearly spills everytime. Never had that happen anywhere else. Taste is similar to pther taco bells. Not horrible overall but i would go inside to avoid sideways drinks.
JA
Jamie Farley
Manager EXTREMELY RUDE because THEY LOCKED THE DOORS and did not tell us and my husband was outside so they would not let him back in and FORCED us to take our food to go.. messed up over half our order and took 13 minutes to make.. Will not be visiting this location EVER AGAIN!
VI
Vincent Tranchida
Its like they train the staff here to be horrible to their customers. The drive thru employee literally mocked me tonight when I made an error while ordering. When I visited last week, the drive-thru gave no napkins or sauce. What are they, hourly?
JA
Jaden Tasevski
These Workers are nice Im Probably a Lucky costumer due to the fact I got a Free Blue Raspberry airhead Blast slushee and one worker complemented me saying Im balling and I got a free crunchy Taco for hitting the yellow bar so lucky
A
A Private User
The evening drive through guy has yet to get mine or any of my family members orders right. He is rude and beyond reasonably forgetful. I dont know how he has kept his job for so many years.
MA
Markita McDaniel
We were greeted with a friendly greeting and asked to come back again. Fresh shells packed with meat, sour cream, and lettuce. We live in Detroit and go all the way out to this taco bell.
AN
Andrew Lodge
Losers cant remember to include a spork. Thanks for fkn with my lunch. Nice, no napkins either. Its too much trouble to take 5 extra seconds to do the job customers are paying you to do.
A
A Private User
Food sometimes takes alittle longer if you go inside but drive thur is fast and the are so friendly to everyone who comes in and price is still low.
SU
Sultan tafader
Always check youre bag if you get foods from this place. I ordered 2 chips and cheese and they did put any chips in my bag
BR
Brian Wilson
Who doesnt love tacos... just wish they could get my order right. Twice in two weeks they failed to give me what I ordered.
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Leah Nicole
Not pleased at all. Their shredded chicken tasted like nasty ass cigarette ashes [not to mention soggy as hell too].
TA
Tanya Young
Terrible food, even worse service, save your money, time and most importantly digestive health and go someplace else.
AD
Adam Alhaj
Tbell is life. Nice inside, usually clean. Drive through is quick usually. People are nice if you are nice to them
EL
elizabeth franzel
Went there on a Saturday night and ordered food for 3 people, the following day all 3 of us got food poisoning
SU
Sunni G
Seems like a good location. My cashier was great. Went a week ago. Cant remember her name. Around 130 p.m.
MY
Myles Boyd
Sitting in the drive-thru right now. Been sitting here for at least 15 minutes. And havent even paid yet.
SH
Shy Shy Indigo
I love when a fast food place is clean, the bathroom clean and the workers . Are actually working!!!!☺
SH
shelby hassig
Got home to find my order wrong and that I couldnt even eat it. Waste of my money.
KA
Kacilee Legato
AMAZING service! Have yet to screw up an order and have amazing employees.
KE
Ken Brooks
Little disappointed that I didnt receive the Diablo sauce as requested
JA
jaceyclothez
This is a fantastic taco bell! Polite staff, clean, and good food.
DA
Darren Lee
Take my word for it this is the best Taco Bell in the area!
AS
Ashleigh Kutch
Effin idiots are only allowed to work here apparently.
JO
Jonathan Lessard
Computers were down and the staff was helpless.
AL
al iyah
Friendly staff. Good price for food or snacks.
SA
samuel beal
Excellent prices great food great selections
JO
Josh Robinson
Slow drive through service at lunchtime.
JA
Jacey
Clean, friendly staff, and fresh food.
KA
Karam Brikho
Always clean and food is prepared well.
MR
Mr. Bee
Clean and received fast service!!
T
T Kizewski
Large dining room, open kitchen.
SI
Silvia Williamson
Drive thru can be quick service
TH
The Realest Nehal S Raval
I don t know what is up with TB
KA
kaleb Diana
Nice people good service.
MI
Michael Plouffe
Awesome quesadillas.
NI
nicola strong
Order made correctly
KE
kent mcconnell
Fast and friendly
RO
Robert Lovell
Excellent service
TE
terence page
Okay food service
RO
Robert Stanley
Terrible service
ME
Meg G-T
Love taco bell!
GE
George Argeropoulos
Usually decent
GR
greenfrogger
Good food
SM
[email protected] Tony
Best
