Address: | 1000 S Opdyke Rd, Pontiac, MI 48341, USA |
Phone: | +1 248-456-0526 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 11AM–10PM |
KA
Karen Wedding
Horrible. I came to the window to order a bucket of all white meat breasts, extra crispy. I know its an up charge--weve ordered it many times. The woman at the window at 6:00 p.m. on 3/17/2016 claimed she was the manager. She assured me there was no way I ever ordered that from their store. She said she had 7 breasts, then she went down to 5 and we told her that was fine. Now an up charge of $10.00 showed on the screen. When we got to the window she said they sold ALL the extra crispy and now had none. What a horrible experience.
YE
Yelitza Domi
Never give out napkins or cutlery at least happens to me i mean seriosly? Every time same thing n to top it off last time got value boxes and one of them with the mash potatoes and gravy spilled every where and dont even want to talk about the time consuming we had to wait cause it was only drive thru by the time they took their sweet time we didnt even feel like eating anymore And i was close to ask for my money back
KA
Kayla Mason
Go somewhere else. I wish I could give this location 0 stars. I waited in line for about 25 minutes and they even didnt take my order. They pretended like they werent there even though there were clearly 3-4 workers inside. They always stop taking orders after 10pm even though they close at 11. Either change your hours or change your employees. Because the customer service is absolutely poor.
RA
Rachel Szakacs
Drive thru was rude at first then said we should ask for honey at the window. Dude at window said oh no problem Ill get you some for sure. Checked bag quick after a long wait... Not good enough cause I assumed honey was in the biscuit box. Got home.... No honey. Tried to call no one answered phone for over ten minutes. Food was good thats why you get two stars.
JO
Josh Anzicek
Great restaurant management, terrible customer experience. I have witnessed the most unbelievably ghetto patrons at this establishment. They wouldnt stop smoking illegal drugs long enough to coherently communicate their order, and in the end I walked out in disbelief. To their credit the staff was trying to do their job well.
JE
Jerry Badalamento
Took 15 minutes to get an order at 9:00 pm 2 famos bowls and 2 chicken littles. The were undercooked. They did not give us spoons to eat bowls. No ice in pop machine. Place was dirty bathrooms worst. Kid who took order was on cell phone and spoke black slang or street. Dont come here. Terrible service.
PA
Patricia Napier
The employees were rude and playing adult music on a laptop in the dining room. My chicken tenders were room temperature. The biscuits were hard as if they had been sitting out. The coleslaw taste was very off.
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Monica Orozco
The chicken looked awful and was very dry, went back to exchange it and got less chicken than what i ordered, they also charged me for 2 extra sides that they forgot to put in the bag. Staff was very rude.
MI
Michael Tobiassen
Every time I go here they are always missing something. This time they were completely out of grilled and extra crispy chicken. Unless of course I wanted to wait 20 minutes or so.
KA
Kayla Tobias
Waited 15 mins before they even acknowledge I was at the drive thru speaker. Was beyond rude when they finally took my order. Need new employees!
M
M Rob
Employees not wearing gloves plus people fixing their clothes. Not feeling my order and my spectation of service was not the best.
TO
Tom B
Slow, slow, slow service... the person working the register was wandering around in the back while people were waiting to order.
KI
Kingemini Twin
All though waited in line for 20 minutes, because every restaurant has Rush Hour the attitude and service excellent.
BR
Bryant Johnson
I had a good experience here. There was a special going on and the cashier helped me save a couple of bucks.
ST
Starletta Shemwell
Had $5 fill-up box with strips in the new Georgia sauce-- my favorite is still spicy ckn with jalapenos
KR
Krystin Cummings
This kfc has been out of ice for months. In the lobby and drive thru. The bathrooms are also nasty...
NA
Najee Carter
I love the potatoe fries & the honey bbq chicken wings... thats all I ever get. Never disappointed!
MA
madhusudan prabhu
Good place for a quick bite way back home from work. Staff is friendly and quick. Not crowded.
JU
Juan Suarez
Por su deliciosa comida
DA
Daniel Hughes
This is probably the worst KFC Ive been to. They always run out of chicken.
GL
gladys brown
Now that there is a new manager, the service and food has been wonderful
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Keith McGee
Its KFC 12 Herbs and Spices finger lickin good you know all that stuff!
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Kevin Dyer
The sloooooooollest around!!!! Hello get a clue on customer service....
ST
Stephanie Kackley
They messed up our order in several different ways.
TO
Tom Staley
service was good but the chicken pieces were small.
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Roanne Redmond
Slow. And they always get your order wrong. Smh
DJ
djjmoney8140 Glock 21
Quick order time. Friendly employees
JE
Jeanette Sanchez
The wait is too long sometimes
RO
Robert Brewer
The best chicken by far
ER
Erica Hyman
Fast drive-thru service
CH
Christopher Snyder
Love fried chicken
CH
Chad Thrush
Friendly workers
KA
Karl Krauskopf
Gross chicken
OL
Ollie Williamson
Location