Address: | 34635 Grand River Ave, Farmington, MI 48335, USA |
Phone: | +1 248-888-7922 |
Site: | panerabread.com |
Rating: | 4.3 |
Working: | 5:30AM–9:30PM 5:30AM–9:30PM 5:30AM–9:30PM 5:30AM–9:30PM 5:30AM–9:30PM 5:30AM–9:30PM 7AM–9PM |
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A Private User
We witnessed an employee cleaning underneath the bagel trays and counters with an auto-snow brush. This was not the issue . . . she allowed all of the debris to fall onto the bagels to the point where we had to ask why she wasnt moving the bagels out of the way. She said she was disposing them. However, a customer ordered a bagel and she sold him one. We questioned her and her reply was that it was only cinnamon crumbs that fell onto the bagels. This was not true whatsoever. As we sat there with our friends, she used the same brush to clean all around and under the counters and never disposed of the bagels. It was totally gross seeing all the debris falling onto them. I wonder what happens in the back at Panera Bread? This was definitely disturbing!
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Amers
Used to love this place because the food was good and unique, and it was a good place to meet with friends. But my family ate here for lunch one day. My child ordered a grilled cheese sandwich. When the order came up, one side was completely burned. I took it back up and they made another. Again, it was burned. Instead of an apology or offering to fix it, they told me "at least it is better than the last one." I was told the manager was too busy. So, I pieced together something from the sides that werent burned to feed my child. Cannot believe they would treat customers like this and not fix it.
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elias smith
Unpleasant experience, I bought a ham sandwich. The sandwich ended up having a piece of popcorn in it, when they dont even sell popcorn anywhere in the store. Now tell me is that an unpleasant experience or what? The manager Michael was very nice and offered us food vouchers as well as a free meal. It is very scary, When you go to a place and you find food items in your meal that dont even belong. This is terrifying especially for us people who have severe food allergies. I hope that they pay closer attention to how food is prepared and avoid this from ever happening again!
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Darcie
When I saw that I was paying $7 for HALF A SALAD, I thought, "this BETTER be freakin DELICIOUS!" It absolutely was! I went in and when I found out the bbq chicken salad wasnt on the menu (bummer) I had to replan my meal. The checkout girl was very helpful with finding a nutrition binder for me so I could pick something that fit into my dietary needs. She was patient and understanding, and so was her coworker! The food looked and tasted great! Im pretty satisfied with my experience!
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Shelley Passage
Food is good. Restraint is clean. Staff is friendly. We usually order ahead and pick up. There are errors in the order that occur frequently enough to remove a star.
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German Hernandez
Love it... Great, healthy selection... And this location is pet friendly... Nothing like having a lunch in the summer with your bud next to you...
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Tamara Lovett
Food is very good and fresh I just love their soup and salads. Clean food clean restaurant friendly staff
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rands cleans
Have. To say most every location. Ive went to the food is always just as good as the next. Thank you
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Sidhant Arya
Grilled sandwiches with soup bowl brunch is good to start my bday with my soulmate
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Walid Aldeeb
Consistent and high quality. I like the atmosphere and courtesy of the staff.
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sam p
I dont coustomer service here. Could be better. Food quality is good.
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wilson p
Great service, great atmosphere, love going to this one every time!
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Asim Khan
Mike, the manager, takes good care of our weekend breakfast club.
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Ryan Cocciolone
Another solid Panera location with good food and friendly staff.
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Christopher Francis
They got awesome frozen mocha.. a must place for coffee lovers
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Eric Vogel
Great tasting food with friendly employees, just a bit pricey.
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Rochelle R Robinson
I love ordering on line and ready when I get there, great staff
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Bridget David
My orders are always correct and the restaurant is clean.
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A Private User
Awsome service very friendly staff best one around!!!!
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Joe Gibes
fast, friendly, good atmosphere, delicious
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Randall Ray Read
Very good service.Very good atmosphere
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E Said
Its Panera...of course its great!
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Kentaro Kawata
Very healthy and delicious food
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Christine B
GreAt people, and good food
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Patricia Henderson
Great customer service!
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Janice Kuhfeldt
Always delicious!
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Kassab Mkum
Mike is cool.
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Sherwin Minez
Good Food!!
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John Gewarges
Good place!
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David Newman
Healthy.
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Max Bender
Yummy