Burger King
| Address: | 20840 Gratiot Ave, Eastpointe, MI 48021, USA |
| Phone: | +1 586-771-3950 |
| Site: | bk.com |
| Rating: | 2.8 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–2AM 6AM–2AM 7AM–12AM |
Location
Photos 65
Reviews 30
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Nisha Nish
RUDE AS HELL. I went there last month, and one employee gave me the impression that she was mad for even getting out of the bed that morning. She was even more grouchy when I asked for ketchup. Shut the window without a "Have a nice day". So today I went on a different shift, and again there was another crackhead looking lady that was mean as hell. Most of them all look like crackheads, and I just noticed that today, nails are dirty and everything. Mad at the world because theyre working at Burger King. Lol hilarious! Ill never eat there again, service is ridiculous.
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Todd Deshawn Daniels Sr
The customer service was horrible...blacks working...the guy at the register had long dreds no hair cap and he was on his cellphone while I was the only person in line and had been for minutes while he laughed and chopped it up...the girl at the drive through looked like shed just gotten out of bed...hair array clothes dirty looking and wrinkled...we made eye contact and that was enough for me...I walked out I would not recommend no one go to this burger king especially with drug addicts hanging out all around it...its not safe should be closed...
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Deathtouch S
From an outside view, they were really nice and smiley, but that only makes sense because they served me (a pregnant woman) contaminated food. My first and last meal of the day (so Ive pinpointed the cause) because Ive had severe diarrhea since. Will never return and I strongly advise against others trying. I think people only come here because its a bus stop hotspot.. Oh and to shoot up in the bathroom. I shouldve known better. If you really want BK, youre better off going up to the Harper location. They never compromise safety.
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JAKE Morre
This Burger King is so poor that it wouldnt give a start if it was five stars in there everyone there was not chalant the manager walked by and one of the employees play them out to us service was so slow it took us 40 minutes to get two Whoppers and cheese sandwich and an order of onion rings. This Burger King should be closed down and all employees terminated.
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T Brown
I asked for crispy chicken sandwich to be freshly cooked. After 15 mins of waiting I saw the preparer place my sandwich ( with extra mayo) in the microwave. I called 800 number to voice complaint and that was a 30 minute ordeal because of the reps foreign language barrier. I have yet to be contacted as I was told I would be.
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Shelby Peterson
this place sucks Ive never seen such an unprofessional crew. how they keep an employed status is truly a reflection of how lazy and detached the management is. the food is the farthest thing from fresh the service is despicable if it was up to me this waste of money would be shut down immediately.
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Edward Clark
Horrific! Took forever, didnt take the order right. Took 3 calls and 15 minutes of my life for them to answer just to say they took the order wrong and I am welcome to come back and buy more. The food I did get was terrible at best... This is after giving them a second chance. NEVER AGAIN
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Teisha Powell
They had no onions tomatoes pickles to even put on a sandwich. They did not even have cheese sad and they didnt even care didnt try to apologize that people stand there and wait and then after you ordered your food and you got it but nothing on it then they told you oh we were out
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allen begley
This place BLOWS very slow, food was cold asking them to make it hot was like pulling teeth ask for BBQ sauce for my chicken sandwich they want to charge 50¢ management was very snotty!! I would go hungry before I return there.... service this poor they wont be open much longer
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Christina Felice
Omg I was soooo disappointed in the evening staff, a bunch of kids not taking their job seriously, sitting on the front counter while placing inventory order, uniforms were dirty and sloppy looking. Nothing like the morning an afternoon crew.. Those employees are AMAZING.
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Antonio Jones
Usually a good experience every time i go. Of all the times Ive been i only recall them messing up a order once or twice. They correct any mishaps and offer a free item. Definitely fast and quality service. Never tells you to pull up and wait like most places.
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Regenia Rodgers
The diner was pleasant The workers was ghetto. They dont wear hair nets they think they too good. I ordered a smoothie. It took them 40 minutes to figure out they dont have strawberry. They just need to work better if I was to work there Ill make it better
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Darlene Walker
THIS Burger king was totally awesome! Clean inside and out. The parking lot was well swept. The hot food was HOT and tasty! Cold foods were cold. It was so good, I had another burger. The staff was friendly. Even the bathroom was clean. Ill be back here!
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Babylady Hollis
They dont even clean up...I mean its disgusting how it looks here. Food is everywhere and so is trash. They dont even whip down the tables ,and they take forever to get the total amount due for your meal. Everything is sloppy.
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Jerry Karadesheh
Got here at 11:45 and could even see the staff inside standing around waiting till 12 so they didnt have to work. You have a job to do and until that time you do it. Normally its not bad but dont go at night.
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Crystal Wendorf
Terrible service. Long wait on just a few 10pcs and fries. Employees have terrible attitudes. Recieve and payed for cookies and they were overcooked and old... Hard as rocks cant even take a bite out of them.
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Tyrone Grant
This is the nastiest and poorest customer service restaurant in Michigan u cant even use the dining area because its so nasty the Health Department need to close this place down.
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Nicki Butler
this burger king is slow as dirt but the food is always exceptionally good for fast food. like, they evenly space my pickles on my burger. its worth 10 minutes of my life.
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Cori Vutci
wanted to put no stars, stood there for 10 minutes and they just looked at me like they never seen a white man before. didnt ask to wait said nothing. had to leave.
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Robert Polsinelli
If it wasnt so close to my house and they get the order right I wouldnt come here ever again. Im in the drive threw right now waiting over 10 min what a joke.
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Octavius Cannon
My experience there was cool. And I love e the general manager. Her name is Mrs. Willis. Shes very nice but demand excellence from her workers.
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A Private User
One time came to that burger king they didnt have any cold drinks or bbq and it took 20 min just to get my food and,its not that many employees
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A Private User
One time came to that burger king they didnt have any cold drinks or bbq and it took 20 min just to get my food and,its not that many employees
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Jessica W.
Short lines, long waits.... Once you place your order, you have no choice but to wait because you cant escape the drive-thru lane
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Ms35Love
Took extremely long with breakfast order of 3 meals. Got order wrong. Was not pleased to fix it.
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Pamela Wilson
HORRIBLE SERVICE, NON COMMITTED EMPLOYEES. MANAGER BOB HELPFUL. CUSTOMERS ESIT TIME 40 MINUTES!
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Heather Freeman
My burger was decent but my fries were cold and was charged for a large fry but got small
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A Private User
This burger king used to be nice now its extremely slow and the emplyees arent friendly
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Julianne Kania
Just your typical Burger King most tables were dirty with a guy sleeping in the corner
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Morgan Rose
Took 20 minuites for someone to take our order, they werent even that busy, just slow.
