New Light Chinese Restaurant
| Address: | 1187 Gratiot Ave, Charter Twp of Clinton, MI 48036, USA |
| Phone: | +1 586-468-3380 |
| Rating: | 3.6 |
Location
Photos 1
Reviews 15
TH
The Foster Family
Great food. Horrible service. Brought a friend for dine in service and was throughly embarrassed by the place I ranted and raved about so much. We grabbed menus and sat down because no employees were up front. Another customer came in and the lady came from the kitchen with a carryout order. When she finished cashing him out instead of coming to our table to take the order like a server, she yelled across the restaurant "Can I help you?" I motioned for her to come to the table but she ignored me. So I went to the register and said "Ill place and pay for my order but were dining in". She had no response and proceeded to take my order. When she gave me the total I questioned the amount and her response was "Its right! If you dont have the money just go". That made me bristle but I just said its fine and handed her my debit card. She swiped it and immediately said "it dont work". I found that puzzling because I knew it was a valid card, but nonetheless I checkedy bank account and everything looked ok so I requested that she swipe it again and if it didnt work Id pay cash. Instead of swiping it, she became hostile and disrespectful. She said "If you dont have the money its not going to work, you have to have job and put money on card" along with "it costs me .10 every time I swipe card, if you dont have money then you wont have my .10" and "You want food for free but we have no free food". Not only was this embarrassing but infuriating. She finally swiped the card again and surprise! It was approved. She issued no apology so I simply stated "This is the worst service Ive ever received in the 3 years Ive been coming here. Im usually a great tipper but youll get nothing for your disrespect and disservice" I grand a quarter and gave it to her saying "and heres your .10 for having to swipe my card twice" signed my card slip and walked back to my table where my companion was waiting. As soon as I sat down the lady walked by me to another customer that was dining in and was super nice, clearing her table and bringing another drink. That customer even turned to me and said "wow I cant believe she did that to you, but I dont think she understand English that well". After waiting 27 mins out food was brought out... IN CARRYOUT CONTAINERS!! And a tied bag which she literally dropped on the table and went back into the kitchen as I was saying to her again that we intended to dine in. As my friend stared in disbelief I opened our containers and ate some delicious food. She never came back to check on us or anything so we simply left. This evening I was reviewing my transactions for the day and guess who was charged $4 more than the total on my receipt? I clearly did not tip and when I called to speak to a manager I got the same lady who refused to put anyone else on the phone and stated that maybe my bank charged me extra!!! Instead what Ill be doing is disputing the entire transaction and never returning to this place again! I guess I wont be eating Chinese in Mt. Clemens for a while, but thats better than dealing with this rude scam artist.
JA
Jay Baldwin
Very good "mom and pop" American-Chinese spot. My favorite dish is their Singapore Noodles. Best around this part of town. The wonton soup is very good... good natural chicken flavor in a light clear broth. Lunch specials are a good value.
JE
Jessica Eckmeter
Probably wont be returning. Their printed receipt gives me one price, but my bank account shows a higher price charged. This was for carryout, so tip shouldnt have been added automatically. They lady was really rude about my inquiry.
ME
melody momney
I love this place. They are always super nice to me and my whole family and cant believe how reasonable they are price wise.
AR
Armando Grimard
Wonderful food served well and prepared well. My favorite! Would recommend their menu to everyone.
CH
Christopher Schocker
Good food, quick prep (for carry out), large portions, low price. Great place to order out from
OT
Otilija Parr
I love their food. They give you really big portions.
LE
Leah Hannah
Good food, great service and excellent place to eat.
EL
Elroy Taylor
I was surprised w/ how good the food was!
42
420dashdog Fliznik
Sucked wouldnt put sauce on side very rude
BR
Brian Gehrke
Their seasame chicken is the best around.
EM
Emily Frakes
My new go-to Chinese place
KA
Kayla Jackson
horrible food & service
ME
Melissa Vandenabeele
Horrible food
JE
Jeff Kemter
Best ever