Address: | 29300 23 Mile Rd, Chesterfield, MI 48047, USA |
Phone: | +1 586-949-1700 |
Site: | bigboy.com |
Rating: | 3.7 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–12AM 6:30AM–12AM 6:30AM–10PM |
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Heather Morris
It was very clean and newly remodeled. But the wait staff were to be desired for, no one wanted us seated in their area for one. Then they tried to stick us all the way in the very back at a table. We had our small son with us, so we asked for a booth, which there were more than plenty empty booths, because it makes it easier to contain our boy. We got an attitude when we asked. Our food was cold, missing items that came with our combos. Then waitress came by once to see how we were and left the bill never came back again and we were not even close to being done eating. I was going to order dessert for all of us as well. But lost that sale. On our way out no one said by, thanks for coming to big boys, come again. They were all to busy talking rather loudly about their personal lifes and activities. Very poor customer service! My bill was 39.89, it would have been higher if I was able to older dessert. Even after all that, I left a five dollar tip. Just think of what I would have left if the service and food would have been better! Just a thought before you waste your money On a night out from cooking, cause if I wanted all that I could have stayed home.
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Megan Neisch
I was pretty disappointed when I came to this big boy. I ordered a small carry out order only to find when I had gotten home that the buiscuts and gravy I had ordered my boyfriend had little to nothing on them, and were extremely stale. It was quite bothersome that the waitress had not asked me for my name and did not address me properly. When my order was ready she said "hey you, your foods done." Being a waitress myself I know your cosumters should always be address by Mrs, Mr, Mam etc I find the way I was address was rude and disrespectful over all not worth the money.
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Betty Cox
i stoppped there last night on my way to childrens hospital n i was not happy with the service we got! First she didnt smile when she came to the table then she got our order wrong, she gave us the wrong recipte then she got made at me for asking a manger if i was chargered double for something..she was even running her mouth i told the manger she will be lucky if he gets a tip....which she didnt. The manger even took a meal off for us...her name ERICA!!! The manger was real nice tho thank you for what you did:)
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john doe
The slim Jim wife had was ok, but my Big Boy was soggy and gross like a white Castle. Fries could tell oil not being changed properly. Its obvious they care about updating exterior of building but food now terrible, we had been here before and the cook was either no longer there and manager maybe quit? Less then 6 months ago had outstanding burger here. Get new help even if you pay more for them. Your business is about to go SOUTH!!!
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Benjamin Roark
4 stars for service. The facility itself is a bit dated. The salad bar was a huge disappointment. Very dirty and unkept. The salad was red and wilted. The bulk of the items were bare and clearly hadnt been flipped in a number of hours. The soups were all empty and burnt to the bottom of the pan. The food did meet expectations and the ticket times was acceptable. Definitely not as good as 12 and hoover.
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Cassandra Wilder
Waitress Kate, horrible! Oh I had two large tables and completely forgot about your order I didnt even put it in thirty minutes later... on top of that this us to get out own sides for my daughter, then left our food on counter and twenty minutes later after it sat there have it to us had to literally leave and hated every second of it I waited long and was so disgusted I left
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Bill Wyatt
The menu has changed again . Missing some of my favorites , the salad bar has changed as well the extras for your salad are no longer there such as sunflower seeds bacon bits chowmein noodles . Didnt have or dont have oyster crackers for the soup now . But they finally remodeled the bathrooms ..
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Bobby
The new booths are too small they have the tables are extremely small you cannot have more than two people at a big booth. The seat has less than 10 inches to sit on it feels like youre leaning forward. You actually hit the knees of the person across from you. Lol. Terrible job.
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Teddy Haarz
Their prices have outpaced their quality. $10 for that mediocre salad bar? I had a salad and a bowl of soup, not realizing they had jacked up the price so much. Im a life long BB patron, but will not be returning now with such high prices.
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Constance Brown
The Slim Jim was a mess, the salad bar was not feesh, we found plastic in our food, french fries were soggy, hamburger bud was dry, lack of cheeze in the omlet!! .I remember why I quit going to Big Boys
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Intellectually Ignorant
I will not return this particular location. The waitress was nice, but was extremely incompetent. I suggest some retraining. The food was okay. The other staff was rude, no real management.
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Mike fawcett
I had a super big boy and was definitely not worth the 8 dollars and my friend said the the gravy on his mashed potatoes were terrible the service was good but I am disappointed in my visit
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David Ondesko
Food was average service was great prices where kinda fair.we where seated by the window with our 2 year old very cold had to eat with our coats and hats on Did not offer to move us
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Kathy Pauch
Raw eggs cold coffee raw sausage links terrible breakfast I would not go there again they cut my bill but should have been free didnt eat anything
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Nêsha B
I come here for the Super or 2 Classic Big Boy burgers with my husband, at least twice a month and Its always delicious. My little one gets a
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Morgan Morris
Waitress was awesome, but had mold on our shake cups, I work for a mold removal company, and that mold on the cups made me not eat
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Sherry Willard-Ledford
The breakfast bar was ok, was disappointed they didnt have your basic scrambled eggs. Only scrambled eggs with ham were offered
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Linda Holman
Slim Jim was great. Service was friendly and efficient. In my neighborhood and have Never been disappointed. Love free paper.
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Katie Hurdt
Good food, good staff the one complaint I have is the salad buffet. It was so much better before they renovated it.
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Ray Howarth
Food was cold aftet replacing with over cooked food not to pleased. Big boy used to be. Great. Dissatisfying
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Anthony Jesus
Absolutely the best experience food and service, Ive had in a long time. I highly recommend this restaurant.
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leandra cooper
Alot better then use to be when I was a kid. Good food,clean,staff was nice over all I would go back,
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Danger Floof
Recently remodeling give it a fresh interior look. Same great food. Chocolate shakes are the best.
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Debbie Napolitano
Too expensive for the food. Not very clean. Food is ok. Love the breakfast bar but way over priced.
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David Resnick
Nicest staff, Canadian Soup, and a knife and fork chicken sandwich that crushes westlodge
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Ty Hall
Bad food and after noon manager is a prick I would not get a job their ever manger sucks
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Lauren Taz
Typical restaurant. Everything seems rediculously overpriced for what you get.
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Jessica Albitar
Food quality has dropped dramatically over the years. Very disappointed...
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Ryan Bond
Slower than hell and not a rly nice place will never go there again.