Address: | 101 University Ave, Westwood, MA 02090, USA |
Phone: | +1 781-326-3819 |
Site: | starbucks.com |
Rating: | 4 |
Working: | 5:30AM–8PM 5:30AM–8PM 5:30AM–8PM 5:30AM–8PM 5:30AM–8PM 6AM–8PM 6AM–8PM |
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Molly Hageman
Worst customer service I have had from a place in a very long time. My fiance ordered the dark Christmas blend, which they told us would take 5 minutes because they just stayed brewing it. Which was fine for us. I ordered the caramel Brule decaf latte, which he told me would take 2 minutes for decaf because it was a pour over, I thought it was weird for a latte, but I went with it. I also completed my order with cash back. The guy walked away and didnt complete my order. 3-5 minutes later he began to help another customer when I requested my cash back before he punched in there order. Then he asked if I wanted room left in my cup, we thought he was talking to my fiance. Then we realized he thought I asked for decaf coffee in general. We restated what we ordered and the very nice girl also working began making my drink. The guy helped a few more customers before pouring my fiance the blond Christmas blend that we told him we did not want, then slammed the cup down and walked away. Ive had great service from this starbucks before, but this employee was awful. Wish that I had got his name, but Im sure we are not the first or the last customers that will have a bad experience with him. 11/29/15 9:30 am
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Charles Silvey
A very nice modern rustic Starbucks with Cold Brew on tap as well as try it on Nitro for a very nice experience. This is hard to find from University. If you are heading towards 95 North you need to turn in when you see Noodle Company. The entrance unless you are walking is in a small courtyard off the street. Friendly staff quick service.
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Kim Burke
Five stars. For sure everyone that works there is always so pleasant even when I ask stupid questions about product. Its always clean and lines move very quickly. Ive even seen people come out of the back to help if theres more than 5 people in line Im assuming that is the manager I think his name is Anthony.
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Joseph Tellier
My Barista Kristina was the sweetest, most attentive server Ive ever had the pleasure of dealing with, she seemlessly took my order for a Venti Almond Milk Latte and prepared it without missing a beat. She did it with a smile the whole time.
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Dusty Hall
I order coffee almost daily with the online mobile app - its wonderful! The coffee is always ready once Im in there. Steve is the man and is a pleasure to talk to.
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Jeremy Valadez
As advertised! A Starbucks fit for a morning coffee run before work. Its also within a large shopping facility.
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Lesly Escobar
By the way this is not target Starbucks Its westwood station Starbucks by Anthonys pizza place.
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Benjamin Trigani
Right off the highway,this Starbucks is in the vicinity of a Wegmans and Target!
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Josh De
New and clean. Every time I have been here the service has been fast.
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sarah rotast
Clean convenient and right off the highway. Perfect for a quick stop.
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Phill W211
Nice place, clean, neat. Great location, next to a big upscale mall.
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Moody Demetry
Good one, but small, decor is so office like, and service is just ok
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K
Great starbucks location! Always friendly service.
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Calvin MacDougall
Not bad - just another good stare bucks :)
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Kostadinos Vrotsos
Horrible customer service. Slow and rude
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John Saroufim
Friendly and professional environment.
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Darin MacEachern
Good location, prompt service
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Kevin Hartmann
Great coffee. Go every morning
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David Jones
Very personable staff
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Kevin Borer
Its a Starbucks.
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Carly D
Friendly barista
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Isabelle Hudson
Great place!