Address: | 1830 York Rd, Lutherville-Timonium, MD 21093, USA |
Phone: | +1 410-308-2616 |
Site: | chipotle.com |
Rating: | 4 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
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Daniel Schurman
Im a big Chipotle fan, and this is usually the closest location to me so I am here often, but its also the worst of the (many) Chipotle locations Ive eaten at in the past. There is almost always a problem at this location. You never see the same staff members twice, like they are hiring/replacing people at a rapid pace. Everyone always seems like they must be in training based on how slowly they seem to fill/assemble orders. The line moves slowly and they constantly make mistakes (especially if you place online orders through this location; Ive placed four, and they have yet to ever get one completely right, which is mind boggling). The food is fine, it tastes the same as any other location, itll just take you longer to get and youll need to be on your toes to make sure they dont just arbitrarily slap the wrong ingredients into your order.
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Marie Ignacio
I hadnt been to a Chipotle since their issues broke out so I thought Id give them another try. Not sure they learned their lessons fully or perhaps its a localized issue. I was at this location on a Sat after lunch rush was presumably over; I was the only person in line. The person behind the counter did not acknowledge my presence, much less take my order, until she finished chit-chatting with her co-worker. This, by itself, was a fascinating experience esp. in light of the companys well-publicized PR nightmares. But then she proceeded to wipe off the food counter with her plastic gloves THEN touched my food. Yikes. Like I said, lessons apparently NOT well-learned. Too bad .. for them.
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Spencer Davis
Everytime I go into this chipotle I dont know what to expect. Very rarely do you get what you think you would. Most of the employees are ignorant and dont care about their jobs enough to do it adequately let alone well. They are always out of numerous things, and they dont seem to care about hygiene either. A woman used her elbow to hold down part of the burrito while trying to unsuccessfully roll it. I love chipotle but will make the trek to Towson or Hunt Valley in the future. Im tired of being treated as though the employees dont care about me as a costumer.
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Cris Dominguez
This location is very similar to almost every other Chipotle Mexican Grill. One thing that set it apart from other locations was the lack of a line going out the door. I arrived around 4:30pm, and went straight to the order counter. In addition, since I brought a newbie to Chipotle, they were more than willing to offer samples of the different meats to help in selecting the proper filling.
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Tania108
You have gots to check THIS place out! This was our first time at this location and we were shocked that it has a very modern, verdana style setting. Very unlike the ones in NYC. Just absolutely beautiful. The line is quick and the people were very nice in taking our order and answering my questions with patience. I recommend this place to everyone!
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Trilok Katuwal
The food is great, but do not go there if you are in rush. It takes more than 20 minutes for me to get out from that line every time I go there. The employees also do not care how long the line is. No matter how many people standing, they do not bother to speed up and add more people on the counter to serve the costumers. Really poor management!!!
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Jerome Fuller
Service was polite but slow. They were waiting for chicken, steak, both rices and fajitas. How do they run out of all this and not have more coming. Maybe I just missed the rush at 430p on a Saturday. Whatever the reason its not likely that Id return.
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Jacob M
Standard Chipotle, however this locations ingredients arent always fresh. Have often gotten undercooked rice, burned chicken, and overall small portions compared to other locations. Their outdoor seating is nice though and service is good.
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Dsanders410
This place sucks ass. They never have hard shell tacos and the place is dirty. Employees leave their phones and food on a table near the cash register. Better off making the trip to hunt valley if you want to eat at a decent Chipotle.
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Courtney Washburn
The food is always good at a Chipotle. The location has the most disinterested and snide employees. I cant stand to be served by people who literally go out of their way to make sure you know how much they hate their job.
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Gledson Hanelt
This place is not bad, just a little stingy with the food... Whenever I go to a Chipotle or a Qdoba Im used to very generous portions. Maybe I got spoiled. But this was the first time I had a burrito that didnt feel me up
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Ryan Vinson
Staff is always friendly. Everytime I go to this location it seems like they go a little lite on all the ingredients but then again maybe all the other Chipotles go a little too heavy? I dont know.
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Jake Schneider
Just sat and waited 45 minutes for an online order. What a rude and incompetant staff. The food was cold too. Qdoba is right down the street, much better and they dont charge $2.00 for guacamole.
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Dion Woods
They never give you enough meet and dont seem to care about their jobs. They seem to have a high turn over rate, and keep hiring more people that dont know how to fold a burrito.
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chula Bebey
I t sucked the girls behind the counter had attitudes. They never heated my tortillas and they made my tacos horribly they were soggy and cold.Qdoba is a thousand percent better
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Erika Leventis
Every time I go in there, the food is cold. The people dont really care about your problems, and they dont even look at you when you talk to them.
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Christain Jones
The food is good but the service could be quicker if you would put the fags in the back i just want my food i dnt wanna talk about beyonce
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park jin
this is the slowest location ever!!!! Only 2 people serve at dinner time -_-;. who is the mannager??? oh my god...
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Chris Denham
Awesome energy from the staff, very engaged in customer interactions. I love the food, service, and ambiance.
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Lucas Walther
Similar to others in this chain, but less busy and the portion sizes are generally a little less generous.
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Ariele Jones
The food is fresher on some days but for the most part usually good. The staff isnt the nicest though.
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Scott Lewis
Good Chipotle. Line is typically not too long, food is typical Chipotle good. Bad/awkward parking lot.
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Jackie Allen
Food tastes good, but they always mess up my order. No lettuce in a salad and another time no chicken.
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Brenden Aston
I love Chipotle but the food quality, cleanliness, and service at this location is usually quite bad.
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Austin Newsom-Beale
Best Mexican restaurant and all there food is organic and there food is cooked daily and isnt frozen
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Gabriel Drozdov
A good Chipotle in a great area but really doesnt feel as nice as some other ones Ive been to.
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Tiffany Haynes
Pretty good, lines arent really long whenever I visit but workers may be a little slow.
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Tony Bonadio
Its a Chipotle so obviously its delicious. Staff is polite and gives decent portions
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fiveoclock clark
Love Chipotle! Always great, but I always eat too much. Cant stop its that good.
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Don Engel
Standard Chipotle location, which means delicious, clean, and efficient.
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Juan Carlos Reyes
fast, delicious and friendly. Cant go wrong with a bowl or a burrito
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Avis Jackson
Easy parking, good efficient service, clean, not crowded, not loud.
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Tyler Moore
Delicious food and fast service! I like the barbacoa meat best.
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Andrew Grossman
An efficient Chipotle. If youre lucky, Taylor will make your food.
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Amit Rahman
Great food. Even when they are busy, the line moves really fast.