Address: | 20201 Goshen Rd, Gaithersburg, MD 20879, USA |
Phone: | +1 301-977-9464 |
Site: | order.wingstop.com |
Rating: | 4.2 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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A Private User
I am a pretty regular customer to the Wingstop on Goshen Rd. I eat there at least twice a week- I love their wings. Unfortunately, they lost me as a customer tonight when they couldnt figure out how to take my payment, when it was as simple as calling the other store...they made me stand there for 15 minutes while my food got cold (they offered to "reheat" it- wow!) and it literally took less than a minute once they called the other store. The girl there was actually trying to keep my gift card and make me come back to get it...then they sent me out the door with cold food, without even offering me a discount...theyve screwed up my orders before, and I thought I had developed a moderately fool proof system to avoid complicatipns with the atrocious customer service there- because I love their wings and fries...I just cant "swallow" that anymore.
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A Private User
Really enjoy their wings and fries. Garlic wings are great. So are lemon pepper. Hot ones are savory. Atomic ones... dont have too many! Their fries are outstanding. Great seasoning. My major complaint with them is there service time. Even if you call ahead or order online, they dont seem to start making your order until you show up. And on football / basketball game days, they can be 8-10 orders deep. So expect it to take 45 minutes AFTER you show up. Surprised at how long it take them to get this right, its not like it is any different year after year.
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jessica carter
Ordered online and upon pickup was greeted promptly by Alice. She went over my order item by item confirming everything I had ordered. Alice called me by name and treated me like a member of her family. This was my first time being the one to pick the food up and this will not be my last. Food was hot and delicious but my main reason for writing this review is because of the service I received from Alice...I have owned two restaurants myself and she is the kind of employee I would have died to have on my team. Thank You Alice!
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Eric Anderson
I was a regular customer and the quality has gone way downhill. The wings are very small. In my last order I received 2-3 of what looked like wing "tips" no meat, covered in sauce, disgusting. I will not be back.
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Charles Stukes
I ordered my wings at 11am on superbowl Sunday. When i got there they where done. I love this place they where friendly and very professional given how busy they where. Keep up the good work I will be back.
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Laguna C
If your ordering on the weekend be prepared to call a few times or place your order online; expect a longer wait time than usual. Overall my favorite place good wings and great staff.
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Ell
Best wings I had in a long time! I love the french fries too. The restaurant looks clean and the staff is nice. One thing: wings are too small. Best baked beans and potatoe salad.
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jose diosdado
I really like the fries because is more as a homemade style and makes the taste awesome and also the customer service was really good, they took my order fast and polite.
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Reyes Corter
This place is amazing. My favorite Wingstop. Good food and great customer service. If youre in Gaithersburg you have to try this place out.
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Richard Cerpa
The wings are good the service is fair but the french fries are never right and the bags are always soaked through with grease.
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Johnnie Grant III
Like the new Brazilian pepper wings. Not as Spivey as I had hoped though. Wings were pretty small and chicken was overcooked.
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Ryan
Great, great wings. And Christian music playing, at least when I was in there which I thought was pretty cool. Wingstop!
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Tim Held
Wings are good, dont get the atomic flavor though, its actually really spicy but with no flavor. Hot is the best option.
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Eric Bamforth
The best wings in Gaithersburg. I love how you can customize multiple flavors and their cajon is by far my favorite
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Aaron Shura
Great wings, awesome customer service. Only 5 minutes from my house. I love the Cajun and Old Bay flavors.
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Linh Nguyen
Wings are pretty good, but timing is always underestimated. Plan to add 5-10 minutes to what they tell you.
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Kristen Brown
THE BEST WINGS IVE EVER HAD. THEY ARE STILL CRISPY EVEN WITH THE SAUCE ON THEM. HONESTLY THE BEST!
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Tim Auxt
Coming here is a tradition, love the food and love the aviation theme. Fries are almost addicting!
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Chris Demeke
Good wings and beer. Typical franchise sports bar. If you like spicy wings youll enjoy it here.
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jose alvarez
Great customer service and great food. Everything is cooked right when you order it.
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Jessica Wade
Great food and company!! My favorite are the lemon pepper flavored fries and wings!!
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A Private User
I like their food but the wings are SO tiny. Shady Grove has larger wings..
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Kevin Fogarty
Good wings but slow service. Add 5-10 min to when say order will be ready.
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Kevinj15
Love the peeps here just a go to family oriented love all restaurant
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Keith Kegler
Love this place! Good wings, plenty of flavors to choose from.
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A Private User
Never really had a problem. Love the original hot wings!
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Andrew Stevens
I ate it faster than Paul walker slammed into a tree
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Willy Wonka
Wings are over cooked and small. Sauces are average.
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Tia Sawyer
I couldnt order classic wings after 11:30
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Darius Lyons
Good food mediocre customer service
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Bernadine/Nancy Dalton
Wings, wings, wings! Awesome fries!
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Nic Berry
Awesome staff and delicious wings!
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Madaca 99
Good wings and I love the fries.
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Jose Martinez
10 Piece Lemon Pepper combo!!!!
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brannon remaklus
These wings are stupid good
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Alan Yuill
Good but overpriced.
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rosa arevalo
Awesome wings
HI
Hindya Mahmud
Awesome wings
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Damon Griffin
Tasty wings.
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Katherine Cruz
Best wings
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Raisa Islam
Best wings
MA
Marlee G
Love it