Buffalo Wild Wings
| Address: | 1046 Ridge Rd, Webster, NY 14580, USA |
| Phone: | +1 585-217-9446 |
| Site: | buffalowildwings.com |
| Rating: | 3.2 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 100
Reviews 19
MA
Matt Mansfield
Buffalo Deep Weeds After waiting three weeks for the dust to settle with the opening of this new location, my wife and I stopped in at the new Buffalo Wild Wings in Webster (NY) on a busy Friday night. Getting a table was fairly easy - we opted to sit outside because the multiple TV screens inside were overwhelming and uncomfortable to sit close to. And it was slammed. It went downhill quickly from there. We ordered a sampler portion of wings which our waitress assured repeated over the next half hour would be right there. When they appeared, they were quite cold - like someone forgot to mention they were ready for pick up. The manager addressed our concern by bringing a huge basket of warm wings. However, our entree orders arrived finally and were very much lukewarm. The fish tacos I ordered had a very "fishy" flavor for reportedly maui-mahi and my wifes chicken Caesar was tough and uninteresting compared to other local places. The waitstaff service was mixed: our original waitress seemed to trying to cover a lot tables and sort of waved when she went by. A bus girl did a better job of watching us and responding to our requests. The manager made a cameo appearance but was clearly swamped with other items on his plates. All in all, we wont be back probably to everyones relief.
NA
Natalie Roehrig
Delicious food and great staff. Crystal and Hannah have been my servers and both ladies are friendly and attentive. Had the new Buffalo Blue burger today, definitely recommend! I also came in to watch the Panthers game solo today and they were great about getting the game turned on quickly and making sure I was able to comfortably watch the game. Other staff members were great about stopping by to see if I need anything and to chat a bit in between plays. Really love the vibes/atmosphere here. The staff really make the place. Definitely coming back to this location and would love to come with friends or family, or even solo again.
JE
Jesse Livecchi
This Buffalo wild wings bad the worst service. Sat down at the bar and got nothing for 5 minutes. Which took the customer next to me who sat after me to yell at her. Which then the bartender gets someone else to serve us and proceeds to type things in on the computer which were not part of an order for another 10 minutes Taking her time in no rush at all. Customers would come up to the bar to pay because waiters and waitresses were no where to be found. No one rushing not even manger. They move at a snails pace. So have plenty of time to sit down at this bdubs or order online
LI
Lillian Hagmann
My friend and I both got the boneless wings. Half of mine didnt even have the wing sauce on them and the "meat" inside of the breading was fried to the point where I was not certain it was chicken. Maybe they were trying to cut costs by using a 1x1 inch piece of jerky instead. I said nothing because my friend picked this place, but fate punished him for his poor decision. He spent the next couple hours in the bathroom. Save yourself the pain and learn from his mistakes.
MI
Michael Gamble
Bad service when place was about empty. I get they just opened but come on. Also took 20 minutes to turn the TV to the game I wanted...Hooligans down the road will have my service every time after trying this place out. Also lighting is way to bright inside, and the layout is horrible with the bar in the middle. Ive been in plenty of BWWs and this one is horrible with layout and lighting.
AA
Aaron Malone
Waited at door to be great by a host or hostess for 7-10 mins. When about to leave someone showed up and seated us. Two other staff had seen us waiting for a table and did not do anything about it. Food was okay. It seemed to take a long time for it to come out.The boneless chicken wings were less then desirable. Ive had chicken nuggets that were bigger and tasted better.
JE
Jessica Epping
Worst service I have ever had. Took 1 hour from time orders for food to come took 45 mins for the check and another 20 to get my card and copy back the waiter checked on us 1 time in the 2+ hours I was there (not by choice) I had to send my husband and 2 year old out to the car to wait for me as the waiter took forever and my child was restless and tired ill NEVER go back
AL
Ally Rose
Worst Service ever !!! My food wasnt even cook ... The waitress only asked some of us if we wanted food and then walk away and never came back for the others who wanted food .....thats the rudest thing I have ever seen in my life .....she didnt even give us refills on drinks no forks or napkins just worst experience ever dont recommend anyone going there to eat.....
DE
derrick morse
I got a watered down pepsi replaced by a warm one i asked for extra wet wings and there was hardly any sauce at all my drink was never refilled felt like we were ignored the whole time i asked for no celery or carrots and got them anyway........this was the worst birthday meal i have had Im gonna keep going to the Henrietta one better service and better food
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Rachel Avelar
The food was terrible and our waitress was extremely rude. We got the ultimate nachos and some potato wedges we werent difficult customers. The nachos were literally a giant plate of tortilla chips sprinkled with lettuce and 5 jalepeno slices. Never again. Spend your money somewhere that they dont microwave your food.
AS
Ashwin M
Horrible Service! I have been to this location thrice and was made to wait at least 20 minutes to even take the order!! On every single occasion! The frustrating part was that it wasnt even a rush hour! Waiters/Waitresses were walking around and none of them bothered to talk to us! Never going back!
JO
Joe DiBenedetto
The food was just awful. We ordered cheese burgers which were over cooked Food WAS OVER PRICED could have gone to Charles for alot less. If I wanted McDonald French fries I should have gone to McDonalds I went to the Webster Buffalo Wild Wings
AN
Andrew Tubiolo
Hamburger was dry wings are the smallest I have seen. Will not eat here again. Chloe our waitress was very good. Its a shame that the food that 8 of us had was nowhere as good as the waitress.
JU
Julia Reda
Unfortunately my experiences here havent been great. They have over priced food for very small portions. The staff is great always so friendly but the food is so bland and very small portions.
JO
Joey
Food was great! Our server was super nice, girl that covered for her while she took her break was super unfriendly. But overall had a good time and its good food for the money.
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Nicholas Ramos
Good food, plenty of games on the big screens, and quick service (even on gameday) make this place a solid choice for gameday eats. Ample parking and easy to get to as well.
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LeBaron Hill
The staff was really nice and the food was ok. There was a HUGE bone in my "boneless wing" which cut my tongue. The Jack Daddy Burger really wasnt that great.
CA
catherin daniel
The food was awesome, and the service was a little spotty but great... I recommend coming to this restaurant at least once every 6 months, about that...
CH
Chuck Jones
Great food and service. Love the online order website. Convenient and filled exactly the way we requested the items from the menu.
