Address: | 27931 Walker South Rd, Walker, LA 70785, USA |
Phone: | +1 225-291-8484 |
Site: | bk.com |
Rating: | 2.7 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM |
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Brianne Forrest
If there were ever a time I could rate 0 stars, now would be that time. My mom, a friend and I visited the drive through one Thursday evening. When we pull up to the box to order, without a greeting the lady says, "one moment." No big deal. No. 5 minutes later she returns to take the order. Through the entire process she was very rude and unwelcoming. After we place our order, without repeating the order or giving us a grand total, she tells us to pull up to the second window. Now we are waiting another 5 - 10 minutes for our food which paid for and we never got a receipt. (6 sandwiches and 2 drinks.) The manager returns to the window and asks we pull to the entrance door because they had to "drop fresh fries." We pull around and wait another 25 minutes for our food and when she -ever so slowly- walks it out to us. We immediately check the bags and of course, missing a sandwich. My friend goes back inside and is immediately told "We arent taking anymore orders" by the cashier who also had a dirty attitude. My friend told her what happened and the manager came to the counter and had the audacity to ASK FOR THE FOOD BACK BECAUSE MY FRIEND WAS LYING. She repeatedly asked for a receipt when my friend kept telling her we never received one. Finally she printed one out and literally THREW the sandwich and the receipt at my friend. NEVER AGAIN WILL I RETURN. And last but not least, my mother finally sits down after a long day to eat, only to bite into a sandwich she didnt order. This place is a disaster. 0/5 stars if it were possible !!!
NO
nosacrifice
Ive always though BK had good fast food. But the pitiful state of service for this chain, particularly this location is shocking. I would not pay the staff there two dollars an hour, if I had a choice as their performance would not merit it. Further, on two occassions in as many weeks, Ive had to go to the competition (MCDonalds) across the street due to the now familiar, "Out of Beef" sign on their drive-thru menu. Thats akin to pulling through a KFC only to encounter an "Out of Chicken" sign. To be fair, the food is usually good IF 1) you can get it and 2) your order is delivered with the proper contents, which is 50/50 AT BEST, I assure. I dont understand what is so horribly wrong with the management of this franchise, but their service is absolutely horrible.
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Stephanie Martinez
So today we are coming back from Florida and we wanted to use the restroom before ordering. So we went to the restroom and there was NO SOAP DISPENSER!!!!! The restrooms were dirty and there was not even a mirror. I told one of the employees that there was no soap dispenser. She said we do wash our hands we use our back sinks which meant they use the sink in the prep area and sink by the drink dispenser.Keep driving not worth getting sick over a whopper.
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Ty Thomas
Most Burger King restaurants are pretty good. Unfortunately, this one was gross. My burger had a foul taste. I couldnt eat it. The meat had probably not been refrigerated properly. Also we couldnt find a single table with a clean surface. I had to clear one off myself. Chairs were dirty too. Employees were nice enough and seemed eager. I suspect they just didnt have good managers leading and training them. Avoid this location.
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Matt Deville
I miss you guys .. The reviews on here are horrible. But looks like yall defiantly stepped up yalls game a little bit . Ive came to drive thru a couple times and yall had the food out pretty quick . maybe because we didnt order but like 4 sandwiches on the two for five but good job yall. BTW its Casey yall keep up the good work
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Brigette Mitchell
If I could give no stars I would.. Me & my bf went there on 7/11/17 & went inside, waited @counter for 10 minutes with no acknowledgement that we was there. And its not like they was busy or I would understand. So we left & we seen where there employees were out back smoking & visiting. Really!!!
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A Private User
I loves your delicious Egg McMuffin and the Big Mac is Soooo Tastey!!! And when your shake machine isnt working it makes my heart sad... Sooo Sad. If you say you have no shakes then I shall cry myself to sleep and eat a frostie later. In conclusion, Your food is good, I like shakes.
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Jackie Simon
I cant express how horrible this place is. I hate giving one star because they dont even deserve one. Very rude workers and nasty, cold, food.Dont waste your time or money because these people dont care at all and treat you as if you are a problem instead of a paying customer.
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A. Cooper
Definitely one of the better burger kings I have visited. The restaurant and restrooms were very clean. The staff was friendly, knowledgeable, courteous, and efficient. The food was very good and the order (which was a big one!) Was correct! Will visit again!!!!
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yaneth morin
We are on vacation, we stopped to eat burgers, I needed to change the baby in diaper and they did not have the necessary, we ordered and the lady was angry she never smiled, I wanted a grilldog and she said no, because they were Frozen
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Michelle Burns
Horrible service. Ordered a drink, got to the window & they didnt have it. In drive thru after ordering & waiting found out credit card machine was down. That was the last chance BK will get. McDonalds is my new favorite!
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Sycoticsynz
My family comes here every so often, and each time we have something negative to say. The past four times we went they have messed up our order and then were rude about it.
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Shannon Scully
Maaaaan that store has a huge fly problem. They were on the menu boards, on the tables and all over the drink machines. I hate to see whats going on in the kitchen.
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miranda Large
They always have terrible attitudes and their computers are always down but they are always outside smoking horrible people equal horrible food
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Brittany Duck
Burger king does sometimes get our order wrong or make us wait a while but most of the time the food and service are good.
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Bryan Carpenter
So i go thru the drive thru, was told to wait a moment..... 5 minutes later they remembered i was there....
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Lelia Harveston
Food was better tasting but presentation n quality and appearance of food needs improvement .
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Charles Johnson
The good was hot and fresh.the store was very clean and workers was very fast and friendly .
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Bobby Lejeune
WORST SERVICE IVE EVER SEEN IN THE STATE OF LOUISIANA. PLEASE CLOSE THIS LOCATION DOWN
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Jessica Taylor
This place was disgusting and the service was awful, never ever go there.
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Madison Farr
Very slow and food tasted like it was sitting for a while. Poor service.
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Samantha B
Says right on the sign open 24 hours well its almost 5am and its closed.
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Kathleen Cruz
Clean! Polite and the Drive thru was pretty fast durjng lunch rush!
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Samuel Stogner
Worst place ever. Was told I had to wait 45 min for a hamburger.
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Fred Friedl
Burgers were half smashed, the fries were fresh though.
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Shaun Gilmore
Horrrible
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pt5970
Old chicken, slack service. Maybe they have a bad day.
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Carolyn Gautreaux
Food Selection was Great! Just a slow in Preparation!
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Tina Lee
Food was decent but inside seating area was a mess.
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Kendall Boykin
Good quality, not a long wait, quick service.
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Debra Lee
Service here is horrible, wouldnt recommend.
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Cameron Moore
They serve the burgers with no tomato
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Krystal Trahan
Service is good and food was tasty.