Pizza Hut
| Address: | 3110 W Bert Kouns Industrial Loop d, Shreveport, LA 71118, USA |
| Phone: | +1 318-686-7780 |
| Site: | pizzahut.com |
| Rating: | 2.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 4
Reviews 23
AA
Aaron Higgins
Bad experience I ordered their 50% off pizza deal and the manager randy called me back and said they dont have the large stuffed pizza crust i ordered he said instead they have the thin and crispy pizza crust available and that is not the pizza i ordered from them so i called the manager randy back on the phone for my money back and he told me on the phone if you want your money you need to come to the restaurant personally and come with your receipt I replied okay so I came to the restaurant and talked to randy about the situation and he went to the computer and he professionally canceled my order and he said he will put the cash back on my credit card and he said it will take 3-5 days to put my money back on my card thats my bad experience #badmanagement. And also instead i also ordered dominos on e bert kouns instead of them I highly recommend them they are faster and good quality food
TH
Thomas Broome
Went on July 28, 2017 to take my family to eat. Walked in and no one greeted us, it was not busy at all and began to understand why. When we looked for a table to sit at, most of them were filthy. Found a clean table in rhe back, sat down and began to look over the menu while we waited for our server. We waited 20 mins ( no one was there but my family) and no one came to do anything.We saw three employees look over at us and I even waved my hand and asked for service. All of them never acknowledged that we were even there. I turned to my wife and apologized because she wanted to eat there and told her we were leaving. Very disappointed about every aspect of our visit to Pizza Hut. I wouldnt even give them a star if I could.
AN
Annie Douglas-Jones
My order was scheduled to be ready for 9:02 pm. I arrived to pickup my order@9:45 pm. Once I verified my order it was not correct. There was Pizza sauce on my pizza when I asked for No sauce. Therefore, I had to wait another 15 minutes for my order to be corrected. I was compensated with a 2 litter Diet Pepsi- no other options. By the way, I dont drink Diet Pepsi. Originally, I wanted to participate in the online special for a large pizza and 50%off but the location didnt have any large therefore I had to suffer. Last, my order was still incorrect- I was just discussed at this point. This location needs to work on accuracy, and better customer service. I have no plans on returning to this particular location.
CA
Carla Smith
Ordered almost $40.00 worth of food for delivery, delivery guy calls twice to find house, my husband goes outside to watch for him, he blows right by my husband the first time and then comes back around after my husband came inside for a second, turns around at end of street and blows by again. Called him on phone, he said "I had to bring the food back to the store but I can bring it back in about 12 minutes" REALLY, REALLY! Oh, and it was paid by debit card. Have tried 4 times to call Pizza Hut only to be put on hold for 6-10 minutes each time. Will NEVER use Pizza Hut again.
LU
LuAnne Adams
We ordered $35 (and this on the 1/2 off so would have been $70) at 7:30 pm. At 9:45 called to check status and was told our order was next to be delivered. It is now 10:45pm and they will not answer the phone. This exact thing happened to us just a month ago from this same place. I will be contacting corporate.
SH
Shreveport Manager
Did not want to even rate them one star. Terrible on the phone. No driver to deliver. They tell you you are not in their area if they dont want to deliver. I spelled the street name about 10 times and the guy still couldnt spell it. Not sure where their workers come from. TERRIBLE!!!!!!
ME
Megan Osborn
Ordered online and then called 20 minutes after the time it was supposed to arrive. They answered and told me they didnt have my order even though they called me by name and I didnt mention it. Dont plan on ordering there again and I order up to twice a week.
JA
Jason Smith
they dont like to make money!! i asked for delivery and they couldnt provide when i live less then 5 miles from the shop!!!!!!!!!!!!!
JA
Jacquelyn Beverly-Branson
Nice and friendly Young girl at the counter. ...got my items in a timely manner after coming in and placing my order. .
MA
Mark Hatfield
I have been calling for 30 mins and no one answers the phone?? Guess I will order somewhere else.
LA
Lanydria Seamster
Nothing they have there pick and choose on where they deliver I live in there area to deliver
LE
Lea Green
I have always had exemplary service here. Friendly smiles, food is always hot and ready.
A
A Private User
Stay away from this place. The people that work at this place have no people skills.
EV
everett kingston
will not even think of a star no way you need to put a pizza hut in their place.
A
A Private User
They dont have good customer service skills and dont like to answer the phone
DU
Dustin Godfrey
This place is horrible. I will never order from this place again.
TH
TheJC3
Terrible,bugs,poor service also angry workers and slow D- ratings
JA
Jaime Martinez
Call in, order and pick up order has never been wrong.
YO
Yoshua Gentry
The worst Pizza Hut ever!!!
CH
Chris Vaughan
Good pizza!!!!!!!!!!!!!!
DE
Derrick Black
Great pizza
CA
Caleb Nash
I loved this
KE
Kevin Monette
Great wings
