New China Buffet
| Address: | 106 Pavilion Pkwy, Newport, KY 41071, USA |
| Phone: | +1 859-261-2666 |
| Site: | newchinabuffetnewport.com |
| Rating: | 3.9 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 11:30AM–9:30PM |
Location
Photos 100
Reviews 7
JA
Jay Mehta
We had a pick up from this place as a part of our hunt for a good Chinese food. Unfortunately, the hunt doesnt stop here. Nothing drastically wrong with the food but nothing great as well. Food: They have good options in terms of their vegetarian menu. We went for Vegetable Chop Suey, Vegetable Mei Fun and Egg Rolls. The first thing you notice about the food is that they are very generous with portions. We underestimated that for two people and had plenty of left over as we started eating. The egg rolls were good. Nice crispy on the outside and the stuffing was well seasoned. Vegetable Mei Fun was good and well seasoned. The veggies blended well with the thin rice noodles, however, I would have loved a bit of spice to it. However, Vegetable Chop Suey was disappointing. The veggies were bland and rice didnt really add anything to the flavor. And this, in spite of specifying to make it spicy in the instructions. Overall, not very encouraging experience. Ambiance: The restaurant itself looked good for having a dine in. It was well lightened. With glass windows, I bet, plenty of sunlight on a sunny day. Overall, looked like a good place to have a nice and cozy lunch/dinner. Staff: The staff was good. However, the service was on a little slower side. Even after ordering, it took me about 15mins to reach there and then a wait of another 15mins till I had my order in my hand. With such small order, I was expecting a little fast service. However, the gentleman at the counter was welcoming and friendly. Overall, not a very encouraging place, especially if you are looking for something spicy (read, Asian taste) to eat in your lunch/dinner.
TR
TR Precht
When they first opened they were amazing, great variety and always fresh....but that was then, this is now. In the time that they have been open you can see where their food AND service has gone down hill. The reason I preferred NCB to the other Chinese joint in Newport was because of the great fresh food, but it isnt always fresh, you can come in at noon and get something that had sat out for at least all morning, possible from the previous day. And the service and been progressively worse as well. Once upon a time the servers were friendly and fun folk, but the fair-tale has ended. Now they seem to employee only stoic, angry people/ As far as service goes, since all they do is bring your drink, its kind of hard to mess that up, but they have succeeded at a hard task. Consistently she would bring the wrong drinks to the wrong people and when they were the same drink and she mixed them up, she said it was ok since they were the same drink, ignoring the fact that they had straws in them still and one of us might have been sick. The last two times we have been, we were all forced to pay before we were finished eating, and the lady wouldnt leave the table until we signed the tickets. She reached over my friends shoulder (who was still eating) to reach the slip. She also demanded a tip from one person at the table and then when the tip wasnt as she would have liked she scoffed at us all and stomped off cursing. Obviously we wont be back, at least not for a long while.
SH
sherri hall
Refused to refill any food that had ran out with having an hour and a half of being open still. The only place Im aware of that has peanut chicken and rose chicken so this is the Chinese place we decided to eat tonight. VERY disappointing!! This is only a buffet so its not like you can order something else. We arrived 2 hours before closing and after about 30 minutes I asked about egg drop soup since the pot was completely empty, nothing happened.. I waited 15 more minutes and asked again and included steam dumplings and dumpling soup (had broth but no dumplings..) had to ask 3 separate people (1 which just shrugged his shoulders and turned away) then our server replied it takes awhile to make.. waited another 30 minuted and still nothing was refilled.. I can understand an hour before closing to not want to make a ton of food but 2 hours before? That was ridiculous.. there were 6-7 items that were completely empty!! Then I noticed about 9:15, they were transferring cold items into bowls out of the pans in the bar and were placing on top of the bar nowhere near ice to keep it at temperature (crab salad, squid something or other, etc..) would not recommend to anyone after this experience.. I did give 2 stars because the peanut chicken and rose chicken are delicious when available!!
NA
nanie abrazo
I visited here on a Sunday for lunch at 1:00pm. I had a Val pack coupon for $ 1 off lunch buffet. The coupon stated: lunch Monday - Sunday until 3 : 30 PM and dinner Monday - Sunday 3:30 til whenever they close. I presented the coupon to the bald man who is usually working the front. He said no coupons on Sunday, Sunday is dinner all day. I showed him the coupon and where it states that lunch is Monday - Sunday and the hours of lunch. He just kept repeating, Sunday dinner all day. He then snatched the coupon on of my hand and scribbled out the lunch hours and told me the coupon is wrong. I finally gave up as I was feeling sick to my stomach from the food. So I ended up paying the dinner price for lunch and no discount from the coupon. I cant believe how rude this man was, I will never eat there again.
ST
Stacy Conley
We had dinner here last night, 7-12-17, and my daughter pulled a fly out of her mouth that was in her food. When we told the server she offered to discount our meal by a $1.50?!? I was shocked that that was their best offer. I had to argue with the lady at the register just to get my daughters meal comped, which was only $5.99. She only subtracted $6 so we still paid the tax on her meal. Im not one to try and get free meals, but I do believe almost eating a dead fly would warrant a free meal. I then asked her for the managers name and she said she didnt know, I asked for the owners name and she said she didnt know. She refused to give me any information on her manager, boss, owner, nothing. Ive never had an experience more frustrating and bizarre. I definitely will not return!
BE
Becky Anderson Voss
Decided to try this place again after some months. Still a very bad experience. Food variety was okay (did not have habachi or sushi), however actual quality of the food left a lot to be desired. The buffet chicken was very tough and the vegetables were over done. Even the dumplings were pretty lifeless after dipping in soy sauce. Further, I was seated in one booth first, then they sat another couple there while I was getting my food, so I had to be reseated. Additionally, I never saw my waitress after she initially brought my drink - no refill, no plates cleared, no check. Several waitresses passed my table and did nothing to remedy. I eventually just got up and went to the register to pay. I wont be back. Much better food and service elsewhere.
AS
Ashlee Singer
This was horrible!!! We got there at 8:40pm there were only a few pans of food after being there 40 minutes still no food we had asked multiple times if they would cook more no one can answer us 45 minutes later the manager made her way over and asked what we wanted to cook seriously I came to buffet well before closing for a buffet not a cook to order menu. We set for 30 min without drinks. On their napkin dispensers it states for allergies please make your server aware so we did she couldnt tell me if they use vegetable oil and still couldnt tell me if anyone in the place could this is by far the worst experience weve ever had poor service poor management over all ridiculous!!!!!!
