Address: | 102 Elm St, Ludlow, KY 41016, USA |
Phone: | +1 859-261-6111 |
Site: | pizzahut.com |
Rating: | 3.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Chasity Bishop
Terrible worst customer service ever. I always order online an I always order the same thing. I order the big dinner box with 2 medium pizzas an 8 wings an breadsticks. An a cookie pizza. Well I get my food an 2 of my wings are missing an my marinara for my bread sticks an I even wrote a note on bottom telling them not to forget my Marinara an they still forgot it . Then I call the store an talk to the 2 rudest people I think I have ever talked to that are supposed to be in customer service. First I tell the manager named Moenic that I am missing 2 of my wings an my marinara an she tells me Im wrong an that it dont come with 8 it comes with 6 an says that my bread sticks dont come with marinara I mean who orders bread sticks with out sauce to dip in an plus the pic online clearly shows 8 wings an marinara sauce. I am so upset because that is how I eat my pizza an bread from there with there marinara plus Im even more upset that this so called manager proceeds to tell me that I am lying an that Im wrong lady if u dont know how to please customers get the hell out of the business. I am a server an I would never talk to any customer that way.. I will never ever order from that location ever again an its a shame cause I have ordered from there since I have lived around here at least for the last 2-3 yrs.
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Insanis Lupus
Ordered a 1 Large Original Stuffed Crust (Classic Marinara Sauce, Double Pepperoni, Extra Cheese) and a 2-liter of Pepsi. The driver showed up an hour and ten minutes later without the 2-liter. He apologized and said he would "quickly" run and grab the two-liter for us. An hour later, the pizza is untouched, cold, and alone on the table, and the driver and 2-liter of Pepsi are nowhere to be seen. $18.69 for food, tax, delivery, plus $5 cash for a tip, and you bought yourself poor word of mouth and a negative internet review.
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Teddy Bullock
This is a joke. They absolutely refused me service. My hotel is 14 minutes away, Im without a car and I dont want to pay to Uber to Pizza Hut and back. I practically begged to get them to deliver pizza to me and the guy literally told me I should "probably just order from someone else". Guess Im taking my business to Papa Johns. Wish I could have some stuffed crust Pizza Hut Pizza, but they refused me service.
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Sydney Stuart
Whats up with them never giving marinara in with the cheese sticks? Like they dont know when you order them you automatically get the sauce. Like at every other pizza place. Seems cheap and petty causig people to be upset. Do what youd like done for you!
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Vaibhav Shukla
Great deals always going on, definitely a carryout/delivery location. May have a little bit of wait but they always confirm your pizzas are correct and warm.
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Robin Dahms
The food is delicious and perfect every time. Its the only place my husband wants to order pizza from now. Lol. I wish they had steak hoagies though
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Joseph Groeschen
No dine-in here, but for pickup at least the service is fast. Pizza was tasty, though not the best Ive had.
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Dustin Sims
1.8 miles from my house and do not deliver....how that is remotely possible is beyond me...
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Veronica Burkhart
Its small, no place to sit down. And they only do take out orders.
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Becky Eads
Fast and friendly staff and the Pizza was excellent!
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Brat Cat33
Very nice customer service. Polite and quick.
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Jillian Oneill
Good was great. Service was great as well
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Veronica Murphy
Fast and friendly ...Excellent hot food
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Caitlin Stanley
Fast service and nice people
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Glenn Sparkes
Friendly and quick service.
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jake 6.0l Ford
Good service quick delivery
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Tracie Crowder
Nice people working there
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Tami Floyd
Well. .. its Pizza Hut
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Sissy Deaton
Good