First Watch - Hurstbourne
| Address: | 201 S Hurstbourne Pkwy, Louisville, KY 40222, USA |
| Phone: | +1 502-384-6075 |
| Site: | firstwatch.com |
| Rating: | 4.3 |
| Working: | 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM 7AM–2:30PM |
Location
Photos 100
Reviews 20
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Nick S
What happened? My daughter and I used to come here regularly. Got to know the staff and service was always quick, at least early in the morning. Food was fantastic, as someone who hates breakfast food thats saying something. Brought people from it of town there and they fell in love like we did. This was nearly a year ago. Fast forward to last week when we officially decided wed never go back. Staff is all new, last time got into a back and forth with a rude server who kept asking the same question over and over again and being given the only possible answer before slowing down and asking again. Again the same answer was given and suddenly he was able to understand, drugs is the only thing I can think of. Food was become EXTREMELY subpar at all hours of the day, trust me weve tried our best to figure out when this place is good and it just isnt. Ownership obviously changed due to the staff being all different, very clearly the new owner allowed race to determine staffing choices. The manager who used to walk around check on everyone is no longer there and the friendly staff was evidently let go due to the color of their skin. As much as I hate the new ownership Im equally upset at previous ownership for allowing such a dramatic change. If ownership hadnt changed then someone along the lines stopped caring about quality.
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Kenny Radcliffe
My mom introduced me to their place and I could tell it was proficient and staffed well. The menu was easy to read and I found the coffee right away. The waiter we had was cute and funny and she seemed busy but didnt make us feel rushed at all. We enjoyed our meal and knew we kept someone overtime since they closed while we were still dining. But they were still wonderful to us and that really stood out to me. I found the portions of the food to be proper to the price and it was pleasant for brunch. The fireplace was a nice touch too.
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David Beaman
The service was just terrible. Our waiter came by once to take our order, brought our food (missing some of the stuff that we ordered) and never came by to refill water, drinks, check how the food was, etc. I dont know if they were not a good waiter or they were overcrowded, but it was not a great experience. That said, the food was absolutely incredible. Super fresh and delicious. Definitely not anything you could make at home (easily).
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Taylor Broxson
Great food and happy, friendly, quick servers. The water cups and jugs are filthy. Every time Ive been one of the cups on the table had white flakes all over the cup and smelled like a wet dog on the inside? Today our water jug had flakes of stuck on food on the inside. We preceded to grabbing a water bottle from the car. Also the lights hanging from the ceiling are caked in dust and seem unappealing.
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London Miller
Very good food, beautiful waitress, great coffee. And amazing environment would recommend to anyone looking for a memorable breakfast or brunch. (Coffee, Belgium waffle) slightly disappointed in the appearance in my waffle compared to other foods, but overall taste was superb, mainly hyping the coffee. Coffee is the true reason ill come back over and over again compaired to other options.
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Chauntasia Bender
Placed a to go order and didnt get all of the food. We were on a lunch break and didnt realize they only gave us half the food and but the time we got back, didnt have enough time to go and get the rest of the food. The manager obviously had no time to get our situation handled, saying he would call us back by the end of the day after we declined a coupon.
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John Murray
Solid breakfest/brunch offerings that are a bit different then what you would get at a diner. Lots of healthy options and seasonal pancakes/offerings help freshen things up when youre used to standard fair of eggs, bacon, etc. There is lots of seating, including high chairs, and the staff and location is very kid friendly.
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Duane Hooper
The omelet I had was pretty good, but not outstanding. The place was very busy, but service was still quick and accurate. My only complaint was the small table my guest and I were seated at. With the large supply of coffee creamer, condiments, etc. at the table, there was barely enough room for my drink and plate.
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Family Towles
Our favorite breakfast spot! If you drink coffee or tea, the bring you a whole carafe. I m a big breakfast burrito fan and they have a few mexican breakfast dishes that really hit the spot. They have many other traditional and unique dishes for anyone who loves breakfast. Good service and always fast.
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Anthony Antonicello
Great food OK service was busy during lunch waited about 20 minutes or meal not bad but took about another 10 to be greeted and another 30 to get our food all in all took about a two hour lunch unexpected but the food is delicious so Ill probably be coming back just not at peak hours
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Clay Greene
Came in for a brunch for my first visit. Delicious meal with great service. So good my wife said she would want me to also come back to grab her new favorite dish if I was in this part of town during lunch hours. I cant wait to sample some more of their offerings on my next visit.
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Julie Zlatos
This is now my favorite breakfast place. I love the pancakes-carrot, yes carrot pancakes are yummy. Blueberry-not to be forgotten. I have been impressed with the service as it is often very busy, but your food comes out quickly and is delicious.
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Trisha Ellis
We enjoyed it. We had the healthy turkey and cinnamon pancake.. feel like it was something I could have done at home, just average. A little pricey. But maybe we should have tried something else. Just wasnt what we expected from all the hype.
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Edward Sharp
This place is great. Good portion sizes, extremely tasty food and a good variety. The coffee is quality and the servers are friendly. Weve had Owen as a server twice and hes always done an excellent job and been extremely polite.
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Rachel Porter
It gets slammed sometimes, but well worth the wait! It has a community table as well which is pretty cool. The food is always good, the kale tonic is amazing, and theres a great kids menu. Would definitely recommend to everyone
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Mima Beams
This is our favorite place to eat! The food is exciting, delicious and, oh my gosh, healthy! The service is outstanding and my husband and I truly believe that a meal here one of the highlights of our day! Honestly, awesome.
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Pat McGroyne
Food is good. Some nice, healthy options. If you think youll get a table immediately on a weekend, think again. Lunch wait during the week is uncommon or very short. Eight bucks for a waffle is a little unreasonable.
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Mary Bond
Unique menu options. Friendly enough staff. BUT we were not informed payment is to made at a front register not directly to server, so we sat for over 15 minutes waiting for his return to table.
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Micheal Harrell
I cant say enough on how good the food was. The kale tonic drink was refreshing. I enjoy eating fresh local produce. I highly recommend this establishment to anyone in the local area and visiting.
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James Sidell
Great brunch place, although 10am-12pm is usually pretty busy. The atmosphere is modern open, and it can be a little tightly packed in some of the places. Lots of vegetarian and healthy options.
