Address: | 2019 Centennial Blvd, Independence, KY 41051, USA |
Phone: | +1 859-356-3900 |
Site: | tacobell.com |
Rating: | 2.2 |
Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–1AM |
ZA
Zackariah Cole
The employees are nice and friendly. But thats about all I can say thats good about this location. Ive eaten, or attempted to eat here, probably a dozen times over this past year. Half the time theyre closed before 10pm, even though they clearly have an open late sign and their hours say differently. And most frustratingly, sometimes the lights are off and theyre not responding at the drive through, but theres a handful of cars parked alongside the building and you can clearly see employees inside. The other half of the time, and this Is literally every time Ive successfully ordered food there, as Im pulling in to the parking lot, all of the employees are outside standing around their cars smoking and they all run inside to man their stations. Not only is my wife highly allergic to cigarette smoke, but its just gross. We can clearly smell the smoke on them as our food is getting passed to us. Time and time again Im disappointed by my experience here. I live nearby and travel a lot for work. I like to get Taco Bell on occasion and am constantly surprised by the quality, cleanliness, and professionalism of other Taco Bell employees at other locations. I wish this one would get their act together.
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[email protected] Superman812
Horrible, the screen in the drive thru didnt work so u couldnt see what was ordered or understand the girl at the window. The girl at the window walked off after giving my food to me n didnt give me my drink. I had to honk my horn to get her attention. Get home, they forgot my taco which came with my combo n gave me no receipt to return to the store for a refund either!
AD
adam fink
My drink was too full so it leaked a lot onto my shirt because of liquid under the lid rim. Ordered two items with no sour cream, got sour cream. Ordered a chicken burrito, got a chicken soft taco. Interrupted with "is that all" after every menu item. Staff messing around and not focused. What the hell?
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Marge Carrico
You never know what your "food" is going to come out like. The drive thru screen is still not functioning. The employees have no clue about the menu. The service sucks. But then again, its typical of the restaurants here, with the exception of skyline.
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Chris
I have had a few problems here in the past. The service is usually okay. Today when I went the portions where very small. The chili cheese burrito I had was almost empty. I returned it and got an new one that was only a little better.
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Christopher Gastright
The dining area was a mess even though they werent busy, only one couple in there when I showed up. Food on the floor and almost every table was messy. They ran out of forks. The young man who took the order was nice.
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Matt Riley
Makela and ian always talking never working the Manger Kellys has no clue about anything she is very rude almost every time I go there it smells bad lobby is messy and all around a horrible place to visit
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David Schmidt
One of the girls who opens in the mornings often just hangs out inside and tells everyone theyre closed. Just happened again today at 9:30am on July 15th. Shes just hanging out with a friend inside.
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Dean Cole
They seem to put more meat and toppings on their food than other Taco Bells in the area. Ive eaten here twice and the food was good and the employees were friendly
DA
David Bergman
I love taco bell, but this place is an abomination to taco bell. Horrible and sloooooow service followed by food poisoning! Full blown food poisoning
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Jeanette Gilder
They were out of sourcream, supreme tacos were small, Mexican pizza was not cut through. Dining area and bathroom was dirty.
AD
Adam Janowski
Fast service and a great breakfast. A really well run Taco Bell seems to being a fleeting rarity in Northern Kentucky!
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David Alcantar
Love this Taco Bell, I have seen some low reviews here, but I have never had any problems so far here.
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Christopher Ferguson
Kid in drive thru might have been high... forgot one my items.. no meat in the tacos..
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Josh Kelsay
How hard is it to make tacos? Horrible service. Take a little pride in your work.
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Kim valentine
They seem to be out of things all of the time. But taco bell food is good! Lol
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Lile Cremeans
Service is hit or miss. It gets better then it gets worse again.
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Linda Hamm
For fast food you have to wait waited over 20 mins
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Debbie Pugh
Awful employees are out of control fighting .
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Christian Turner
20 minute wait for a chicken quesadilla...
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Rhonda Kells
Terrible!! Never get what you order!
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Jason Nonya
Its what youd expect from a tacobell
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Tom Brinker
Worst tacos ever no meat !
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brian sawyer
Okay for a taco bell.
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Flyboyb747
Lousy service
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Jeff Jordan
Nothing