Address: | 3441 E Harry St, Wichita, KS 67218, USA |
Phone: | +1 316-684-6132 |
Rating: | 3.4 |
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Travis Pittman
Visited on 5/7/2017. When we came inside the AC was broken. We decided still to sit and eat in. After ordering our food we found a burger had not been made as it was ordered. We delivered it back to the counter and informed them it had been made wrong. The cashiers name was Kelly she was the one who took the order and took the complaint. She offered to give us a cup of barbecue sauce unless I wanted the burger remade. We selected to have the burger remade. She then became irate. Stating it was wasting a burger. We stayed it wasnt our fault, and we wanted the burger remade because it is a crbly burger it was already ruined from us taking it apart and checking for the sauce. The cashier agreed to remake the burger by snidely "thanks for being reasonable". We retreated to our table picked up all of our food and returned it to the counter asking for a refund. She stated that she wouldnt give us a refund for barbeque sauce. We explained we didnt have a very big problem with not having BBQ sauce but it wasnt our job to make the burger and her snide comment was the reasoning for the refund. She said she was tired of my attitude and I needed to leave. I asked her to calm down because she was getting very loud. I explained why I wanted a refund again. She still refused. I then asked for the name of the store manager, her name as well. She stated call corporate office she didnt care. After leaving we went to another restaurant and contacted a different store for corporates number and made our report.
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Ashley Richter
I have been waiting in the drive through for over 20 mins and I ordered 2 meals. The guy gave me my drink and I told him that I ordered a root beer float when I told him that I ordered a root beer float not just a regular root beer he snatch the drink out of my hand and said f*** and slammed the drive-thru window then came back with my bags and the correct drink but still didnt get me two of my drinks that I had ordered I had ordered a total of four drinks and he argued with me about him giving me my drinks and he can clearly see inside of my vehicle that I dont have them very rude very unprofessional not satisfied whatsoever
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Eric Marsh
One of their Specialties is root beer. Mine had insufficient carbonation and came in a mug that wasnt very cold. The restaurant itself was stuffy and it wasnt even a hot day. The floor seemed a little sticky. You get the impression this local chain has been owned by the same people for a long time and theyve just gotten set in their ways and dont really have a clue. The ketchup ramekins are too small. Youll have to dip a single french fry several times and if you stick a tater tot in one of those, it will push the ketchup out over the sides and onto the table. All of these are little things but they add up.
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Donatello Turnage
Nuway has unique burgers at a affordable price. I personally enjoy their rootbeer and supreme nuway combo. Their Taco Salads on Wednesday are very good too. This is the only nuway I go to in Wichita because it needs the business on Harry street among all the other restaurants. Its always a relaxed feeling when I come here for lunch almost every day now. I really have no complaints.
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Carolyn Washington
Went after lunch hour I believe my burger was left over from lunch. Bun soaked in oil, I could squeeze the oil out. Placed a call to complain, no sorry that happen just silence. Will not go to that Nuway again East Harry.
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Matt gray
Had never heard of a crumbly burger before so we gave it a shot and it was pretty good. Fries and onion rings were choice, the root beer was lightly carbonated and heavy on the vanilla. The service was excellent.
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simeon lansaw
This place is awesome they got new staff new everything also I was just told that you can get a large nuway and the regular size root beer any drink for $2.65 check it out
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Danielle Maples
Been to this location twice this week, both times our orders were wrong. Very disappointing. I love Nuway, but this location needs new staff!!
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Kimberly Ford
Always loved Nu-way, the new bacon cheddar burger is awesome! Love their root beer it is the very best. <3 everything about eating here.
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Gretchen Butts
Do not like this at all. Like a sloppy Joe without sauce. The chicken fingers are dry and the fries were soggy! So gross!
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Cliff Lingle
Quality place with good vintage character, friendly staff that takes the time and care to get customer service right.
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Deb Merritt
Not busy and were very slow! NuWay was lukewarm!! Different experience on west central yesterday. Much better!!
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Stephanie Gordon
Unique burgers cooked crumbly. A Wichita tradition! I live out of state but every time Im in town I stop in!
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Lekisha Cox
No seasoning on the meat at all. The root beer, root beer floats and lemonade are the best thing here.
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Gaylon Stafford
Great place for a little different type of burger. Old Skool place to eat with old skool drinks
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Cynthia Dalrymple
Order was wrong and they were rude. Love NuWay but never going back to that location.
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Lillie Cansler
We always get friendly service and good food. Been a favorite for years and years!!
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Maria Jackson
We always go here when we are in town. Great food and great service!!
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Ashia .Hayes
Nasty greasy food. But their root beer is sooooo awesome!!!!
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Patricia Roberson
It was such a disappointment. Ill NEVER go back
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James Bailey
A Wichita tradition in business over 90 years
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Seth LastName
Its gross food. Dark and dingy on the inside.
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Conan Hughes
Really good food. Tad on the greasy side
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Marcota Combs
One of the best places in the world.
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Michael Johnson
Great food root beer is the best
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Mark Edens
The only place to eat for lunch
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Cathy Pinaire
Awesome food and employees
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Jeff Butts
Slow service. Good food.
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scatrbrain
Super friendly staff.
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Aaron Mccammon
Good hamburger joint
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Julea clark
Greasy...very greasy
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Scott Davis
Food tastes good
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A Private User
Great experience
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Sherster Marie
Great service
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Stu Dalziel
I dont get it
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Kitty Courtright
I there nice
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Clair Marie
Love NuWay!
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William Burrow
Good food.