GREAT WALL CHINESE RESTAURANT
| Address: | 410 N Hillside St, Wichita, KS 67214, USA |
| Phone: | +1 316-688-0881 |
| Site: | greatwallhillside.com |
| Rating: | 3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 12–10PM |
Location
Photos 16
Reviews 11
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Danielle Epley
I used to be a regular here, but not anymore. I ordered food online and after an hour of not receiving our order I called to follow up. She said the driver had already left and is on the way. I live only 7 or 8 minutes away. So after 20 more minutes of waiting I called back and she said she was going to call the driver. I waited on the phone and heard her conversation, although most of it I couldnt understand as it was in chinese. She came back to me and said it would be there in 5 minutes. I stated very nicely I sure hope so, otherwise I am canceling my order and will never order again. To which she nastily replied "WHATEVER" and hung up on me. At that point it had been five minutes and there was no car in sight on my street as I was outside the whole time. My boyfriend then called to cancel the order and she was very rude and we do not believe she refunded the money, so we have now blocked all charges from them with our bank. Very rude service . . . very slow . . .DO NOT ORDER FROM THERE!!!!
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Jay And Ki Conner
if there were a way to award 0 stars then I would. Went to this establishment today 5Feb15 for lunch with my co-worker. I had never been there before and she had only been there 1 other time. As soon as we got the counter we had to wait because the cashier was fumbling through her purse for something, Then once she was done she placed her purse under the counter and asked for our order, no apology or anything. Then she was very rude with her tone and rushed us to order (we were the only people in there). Once we ordered our food and it was on the counter the same lady yelled "HEY your food" to each of us as our order came up. Totally Unprofessional. When my co-worker got up to get her food she tried to ask the same lady for sauces and in the middle of my co-workers sentence she answers her cell phone and then told the to hold on and said in a nasty tone "what you say?" my co-worker just walked away. Needless to say this was my first and last time here. the food was not even up to par.
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Melanie Mok
The food is terrible, only certain one is acceptable. For phone delivery, whoever answer is always super duper rude. Then comes to the delivery part, they were like an hour late, I also remember ordering, chicken rice, soup, and dumplings, but the soup spilled all over the bag. Terrible food and suctomer service.! Lousy!!! I have no other delivery choice...came back... and what happen? Wrong delivery address... in total , waited for more than 1 and a half hour, and nothing is done about it.. as usual..pretend like nothing happen after the long starving... what kind of lousy service is this?? No star and better negative star if possible.. How on earth do they not do anything abt it??????!!! What about the receipt? It has my credit card last 4 digit in it... Your wrong delivery will cost
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B Ellis
I had always liked the great wall on North Woodlawn, so when we lived in College Hill we tried this one out. Very inconsistent food quality, we would always say "is it good tonight" when we were opening the boxes. Very slow service, even when calling ahead, and we would wait out side because the burnt fryer oils would stain your clothes with stench. Never had that problem elsewhere. Could have been kept much cleaner. Despite all the annoyances we would still eat there every few weeks and usually got descent food, just would have liked to see it cleaned better, faster service, and more consistent taste in food.
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Alfred Green
I ordered food from Great Wall on North Hillside in Wichita, Kansas,did a pickup got home proceeded to start eating saw something moving in my rice it is a dam green catephillar. After seeing the catephillar I threw up what I had ate. Took food back to Great Wall she tell me I picked up catephillar and placed in my own food, what? I told them that I wanted a refund of all my monies, they refused. I advised them filing a police report and calling Health Department have this place inspected watch me. Pictures of this weird food with green catephillar coming soon. Watch what you eat, it could be moving.
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Tonja Payne
For years I watch the customer service of this extishment go to a all time low. I ordered from the menu that was place on the counter. And one on the wall. When the cashier quoted the price I stated it was not correct. Another from the kitchen place a different menu on top of the existing menu to charge me more. And continue to screen at me that can charge me for tomorrow menu charges at will. I will not recommend this place to anyone. Which is sad not everyone whom works there is bad. She was even disrespectful to her co-workers.
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Christian Boyd
I have ordered from them a few times too many. They seem to always deliver the wrong food even AFTER I have them read it back to me. They wont deliver if the bill isnt over $10 NOT including tax. Promised a 45 minute wait that turned into over an hour and my food was wrong. Even the receipt showed what I had asked for and instead of apologizing, he calls the store and they yell back and forth for another 5 minutes.... At my JOB!!! Never again at this location. I never ever did get that wonton soup....
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Derek Kozik
Prices subject to change. Even though I was told one price once I handed them a coupon they added a dollar up charge that wasnt there before. They are also very disrespectful and I had one word translated because I recorded my incident. They had called me stupid. This is unacceptable and border line racist to call someone stupid to someone else right in front of them. The food is good but if you want better service and great food China Inn is right up the road.
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A Private User
This restaurant was the best when they first opened, now they just slack off and make careless mistakes such as leaving pieces of the plastic packaging the food comes in, in our food. I have eaten at all the Great Walls in Wichita and so far I have not came across one that has consistently good food every time I dine in and carry out. If I had to choose one that makes less mistakes then the rest it would be the one on 21st and Amidon.
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Jennifer Stinger
They were really fast at first, and really good. But lately, its taken over an hour and a half to get food when you order online. The last time I tried to call and check on the order. The lady on the phone tried to tell me that she couldnt find my order, even though my bank had already been charged. I was ready to print out my confirmation email and bank statement and take it down there when she "found" it. I wont be ordering again.
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Real Budget PC Gaming
Dont believe the naysayers. Well known in wichita as one of the top 4 places to get asian fastfood (the other 3 being panda express, China star, and huhot). Delivery is cheap around 10$ to 15$ a person, but portions are very large. Lunchtime in person is cheap like 5 or 6$ a person. Wide Variety of dishes and delivery times can be as little as 20 minutes. Never had to wait for more then 40 minutes.
