Address: | 11200 W 87th St, Lenexa, KS 66215, USA |
Phone: | +1 913-495-2568 |
Site: | stores.perkinsrestaurants.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM Open 24 hours Open 24 hours 6AM–12AM |
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James Quinn
Went to this restaurant this morning and was seated right away. Sat for quite a while reading a paper and noticed no one around me was being waited on. I figured they must have had a waiter or waitress not show up. I noticed only one waitress on the other side of the restaurant. The host who seated me was just standing waiting for customer to come in. I thought boy, I could use some coffee. I guess it wasn’t in his job description to multi task. Then an elderly couple came in and the host jumped into action and made sure the lone waitress was aware of their arrival, they must be regulars. I thought I was a regular, but not regular enough. Their orders were taken and still no waitress in our area. I felt sorry for the guy in front of me, he was seated before me but was being very patient. Not me, I left and I’m sure they didn’t notice. I won’t go back.
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Matt Hoage
We came for a late night meal and arrived at around 12:45am, i have had a bad experience at the location in Olathe off of Sante Fe Rd the service there was terrible we had waited for over an hour for our food. I wanted to give this location a try to hopefully have better service but unfortunately it was worse. Our waitress was nice i believe her name was Emily she was attentive and checked on us regularly. My issue comes with the same complaint as last time, it took over an hour and we didnt even get our food we got up and left around 1:47am i will never go back to another perkins seeing as i have had the same problem twice at two different locations.
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Anita Pedeliski
I was pleased to be getting a Perkins near my home. I have been gravely disappointed. We have been there several times over the last 3 years and I can only think of once when we got good service. Seated promptly, long wait for drinks and longer wait to order. The food never come out right. I have always had a problem with even getting my toast buttered. I had one waitress tell me the kitchen doesnt have time to waist buttering toast. I have talked to the what ever manager has been on duty and gotten discounts for the lousy service and/or wrong order. BUT when I give them another chance it just reminds me of why I shouldnt go back.
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Mariah R
Took well over an hour to get our food. Everyone else waited extremely long to get food. There was even a big table of older people complaing about the wait. The waiter never even asked us how we were doing or if we wanted drink refills. We were supposed to get a muffin with our food, food came out no muffin. Asked if we could get it, he brought it out after we were done eating. The lady I was with asked for another orange juice and he said it cost no free refills. She said even after I waited an hr u want to charge me for another. He said yes we have rules. I cant say how bad this place was today. Ridiculous.
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Adrian Couvillion
I have the shrimp pasta with mushrooms and a side salad with blue cheese that was fantastic the service was even better it was like dinning at a five star restaurant. I was floored . My servers name was " Get this Diva " a wide eyed peppy little thing that couldnt have been over 5 ft tall and no more than 90 lbs . She had at least 6 tables going at the same time didnt write anyones order down and didnt miss a lick all at the same time closing her station . Bad ass ! Very impressed . Ill definatley be back . Maybe Ill ask that Sweet little server to marry me . Yeah right , who am I kidding
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Cole Haston
Just had the worst experience. We went in and sat down immediately. The restaurant was busy but there was no waiting to get a table. Our hostess took our drink and food order after informing us that our waitress was busy. After waiting 45 minutes and no one else coming back to check on us, we got up to track down someone who could tell us when our food was coming. We were assured someone would be by to check on us. After another 10 minutes we checked again. We finally gave up and left after we figured we put our food order in an hour prior.
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Angela Orozco
They really need to hire people that know what they are doing. Servers and Managers. Only been to this location a handful of times and each time we get either crappy food or crappy service and everytime we go, its not busy at all. After we get our food, we never see any staff member until its time to drop off the check and collect money. Given this location too many chances, only go because I get coupons but looks like Ill be going elsewhere. Wouldnt recommend this place at all.
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Asanti Grigger
We got seated and it took about 15 minutes to take our drinks. Then we when we finally got our drinks and ordered our food, it took 30 minutes for them to serve it to us! half of our orders were wrong, LITERALLY, and my sister ordered a cheese casadilla, and they had peppers on it. My cousin ordered an omelette with no peppers asked specifically, and hers was full of peppers! would not recommend for big parties, but the food was good when it finally came.
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Sharon Mehl
Good food even though I got something different than what I ordered. and server disappeared for a long time. Dont care for the fact that the bakery adds your take out pastries to the food order which technically should increase the tip! Waiter didnt have anything to do with the take out order. Pay for your food and then on separate ticket buy your take out pastries. Used to not be this way, hopefully it was a fluke that day.
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Michael C.
Theres one waitress (Bri) that really goes all out trying to cover all the basis. She ROCKED! Poorly run. The all black outfits are depressing. The bacon was all fat. The sausage links rubbery. Meals around us not brought out as ordered. People just standing for more the 8mins and waiting to be seated even though plenty of cleared tables available. People waiting to Pay at front counter with no one around.
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Jessica Bishop
Food was okay and prices were really affordable. The staff was rude. Left a cash tip on the table for the waitress (even though she only checked on us twice in the whole visit). When paying up front she gave us a nasty face while putting a no tip on the receipt and I let her know cash was on the table. She had some rude retort. Probably wouldnt go back.
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Teresa Jackson
Its Perkins! Large menu of mostly comfort foods, cooked to order and served hot by competent staff. Some low-calorie or "health" options, and 55 and older menu. Also a selection of low-cost meal combos (as little as $4). Tendency to oversalt, but that might be my taste. You can always tell server to have them adjust seasonings or ingredients.
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Frances West
They just served my mother a slice of apple pie with a puddle of ice cream the itself looked like it had been messed with.... she asked the manager about it and he told her to just leave...what happend to people your supposed to be the one in charge for gods sake will never go there again worst Perkins ever and we will report this.