Address: | 2836 S Memorial Dr, New Castle, IN 47362, USA |
Phone: | +1 765-521-0103 |
Rating: | 3.8 |
Working: | Closed 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
CH
Cheese bee
We came at lunchtime and there was not a customer to be found. Lights were off and it was very quiet. The place was set up well though and everything looked very nice. Our server could have used a little more training. Ordered drinks and she came back out and told us there was no sweet tea. Ordered crab rangoon and they were delicious. Waited a while on the rest of out food. When our food arrived I unrolled my cloth napkin and crumbs fell out of it and the silverware was dirty. Grabbed another roll and it had water spots on the silverware but no crumbs fell out on my lap so that was a plus. The sauce was good but the chicken I had was so dry it tasted like it had been sitting under a heat lamp for many hours. The fried rice was pretty good but after the crumbs incident I didnt have much of an appetite. In conclusion, the staff needs more customer service training, the place needs a good thorough cleaning, and the food could use some work. Props on the presentation though, the food looked nice. I was really hoping to enjoy this restaurant but unfortunately I did not.
TO
Tommy Lucas
Was sceptical at first, but great meal..Server needs a little more professionalism, great service, dont get me wrong. The price is right and food was spectacular... Have since tried to eat here on two separate occasions, once at 5:00 on a Monday and again on a Sunday at 2:00... They were not open on either occasion...Only open till 3:00 on Mondays and do not open till 4:00 on Sunday...Really should have been opposite... As a food service worker, I would be open during prime dining hours..
SA
Samilla Neal
This place has some very good food. Their Crab Racoons were on point! Im not one for Egg Drop Soup, but theirs in my opinion was pleasantly alright. Once the meal came out it was a huge portion. Way more then I was expecting. Id definitely recommend coming in and trying it for yourself. Overall a great experience.
SA
Sarah Dickerson
Have had great food, price is reasonable. Glad to have a nice place close to my home