Taco Bell
| Address: | 11740 US-31, Edinburgh, IN 46124, USA |
| Phone: | +1 812-526-5326 |
| Site: | tacobell.com |
| Rating: | 2.2 |
| Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2AM 7AM–2AM 7AM–2AM 7AM–1AM |
Location
Photos 100
Reviews 14
CA
carrie narozny
Google would not allow me to pick NO stars. The last 10 times Ive been there, something went terribly wrong. Like, being told in drive thru line that the wait will be 30mins to an hour.. or that theres only 2 people working so long wait...or getting wrong order after waiting for an unreasonable time... but the best was the last 2... we waiting in drive thru with no movement, so went in to order. manager came out to dining area and told us she didnt want to help any more ppl inside cause she needed to focus on drivethru.. she asked us to leave, but not the 4 other customers in front of us. Then unfortunately we went there 2 days after that because we were in a hurry and had picky teens with us.. my boyfriend started his phone timer at ordering... we waited 43 minutes.. he complained to the manager who was the same person from the previous night, she was rude and he didnt talorate her unprofessional horrible managing and told her that. she told us to leave for complaining and when we refused to leave with out our food OR money- she called the cops!!! We laughed and antisipated their arrival. Of course the officer agreed she had to give us our money and he also agreed that the officers dont even eat there due to their HORRIBLE reputation!! I cant believe she wasted the time of the officers with her petty bs AND slowed everything in the store to a dead stop! Way to manage lady! No wonder this taco bell is a 1☆ rating!! Why does the franchise owner see whats happening in their store and allow it to go one for 5 years??!?!?!? (((We only go there because its one of few options close by and trust me we will NOT be back!!! )))
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A Private User
I have been to this taco bell a few times and every time have had to wait for more than 15 minutes for our fast food. Our order is usually incorrect and the cheese on quesadilla isnt melted or warm. Dont want to take it back to counter in fear that the extremely rude manager will spit in our food. Not to mention the horrible staff that is yelling profanities and flipping each other off in front of children who are eating in the dining room! The manager found this behavior amusing and allowed these loud noises and actions to continue throughout the time we ate here! This is a horrible place to eat, dont waste your time or money (especially because they will ring up your order and receipt incorrectly)!
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Chris Gossett
It seems the reputation of this location is not very good. I guess if you dont expect your order to be "good quality", "correct" or "fast", you probably wont be that disappointed. I was there earlier today and was given a "Mt Dew" that was pure soda water. The last time I went there a few weeks ago, I was given a complete wrong order. Thankfully it was an upgrade from what I actually did order. This is only a couple examples of bad service from my many experiences in the past. I will likely be passing this location up when lunch time comes in the future #Drivethrusucks
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robert
-----Update---- I wrote my original review 9 months ago. It still sucks bad and the owner should be stripped of his franchise. The two cars in front of me at the drive through left because the they are taking so long. ......This Taco Bell has been the laughing stock of the local people for the last 3 years. Whoever owns this store has serious management and employee turn over problems. Today yet another manager walked out and quit.
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Paige Madison
INTERSTATE TRAVLERS DONT GO HERE!!!! Wish I could do 0 stars. Corporate needs to close this place down, its a joke. Worst service in the world. Employees are uneducated and untrained. Managers dont order enough inventory and employees dont know how to make food in a timely manner, then fast food wants $15 minimum. Hahahaha close this down, Ill never be back an advise everyone in Edinburgh to drive to Columbus or Franklin Taco Bell.
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Roy Goldsmith
I hate to say, but worst experience with taco bell ever! Slow service, and very unprofessional on the front line, "if you need to groom your nasal passage,dont do it at the register "! When you serve food on a tray,dont do it on a sloppy wet soapy tray and if you assist the food line because your under staffed GLOVE UP. Your customers are watching, waiting for there name/number to be called . We see these things. End rant!
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Bill Davenport
Have went to this Taco Bell 2 time in the last month first time no tomatoes , cheese , or onions .how do you run outta this stuff ? This time a 10 to 15 minute wait at the drive Thur how is this fast food ?I will never go there again and would advise others NOT to your waste time and make a different choose. This might be a good location to put a real fast food restaurant. Just saying this place is horrible
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A Private User
Awful awful awful food and I sat there and watched 4 different people need to walk back inside and get them to fix their orders. I agree with all the below reviews this Taco Bell is by far the worst one I have ever been too and I travel quite frequently with Taco Bell being one of my favorite places to grab a bite to eat. Very disappointed do not go not worth your money.
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A Private User
Waited in drive through forever 5 cars left in line. I went inside hoping for better service where a girl named morgan laughed in my face. Two customers told me they had been waiting 27 min. for food. I then had to get a refund and the other people inside got refunds and left as well. People making food were very dirty and sweating over food. Will never go there again.
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Jack W
Not much.....this Taco Bell is always the slowest of the 3 in our city and surrounding area. Most of the time wait is 20-30 mins and probably 75-80% of the time they are out of ESSENTIAL ingredients! If near Columbus/Taylorsville Indiana area save yourself the trouble and go to the Taco Bell on Jonathan Moore Pike/46 west in Columbus for better service and wait times.
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Deana Holley
Too much to write. Please read all the other reviews. Home office needs to look into the location real bad. When people use there smart phones to look up locations to come off the interstate 65 please do not go here!!! The assistant manager Bill is also very unprofessional also. They do not answer there phone neither.
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Patty Melton
I waited in the drive thru for 30 minutes with only 3 cars in line ahead of me, my order was wrong, when I called to complain about it being wrong I got attitude from the manager. She told me she wasnt replacing anything! I will definately call the owner and pass the word on to friends and family! I wont ever go back!
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Nicholas Bugden
A fantastic McDonalds alternative! Taco bells unique Mexican food is full of flavour at a great price, staff are nice and friendly, its cleaned by a team of incredibly hard working staff regularly and the restaurant is in a great location. Perfect for when you want to have some unique food at a low price
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R. M. Jeffers
terrible drive through service, waited in line 28 minutes after ordering, Really, so much for fast food, all I ordered was 3 tacos. I would have pulled out of line but there was no room. Young girl says sorry for your wait, thats southern hospitality too bad the soft tacos were hard. Really
