Ganser Delivery and Marketing Solutions
| Address: | 1089 3rd Ave SW, Carmel, IN 46032, USA |
| Phone: | +1 317-815-8900 |
| Site: | gansertogo.com |
| Rating: | 2.9 |
| Working: | 9:30–10PM 9:30–10PM 9:30–10PM 9:30–10PM 9:30–10PM 11AM–10PM 11AM–9:30PM |
Location
Photos 7
Reviews 12
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Evan Fishkin
The price aint cheap but the delivery is quick, the service is friendly and theyre always ready to make last minute changes if you screw up the online order. Ive had 5 or 6 orders with Order-In in the last few months and every time, the food has arrived fresh, at the right temperature (save for one time where the pot-stickers were cold) and before I could think to myself that it was taking too long for my food to arrive. If youre feeling like a lazy evening with a few friends or someone special and no one wants to be the food pick-up guy, heres my recommendation for a great delivery service. On a negative note, the selection of restaurants is a little limited. Theyve got variation of cuisine, but not multiple restaurants of the same cuisine. For example, only one sushi place. Used to be two, not sure what happened.
CA
Carrie Wehlage
I am a bit disappointed in this delivery service. They seem to not care about the customer anymore. If I worked as a delivery person here, I would always check the order and make sure everything is in the bag before I left. Apparently, I was told its not their responsibility. I was also told that I have to ask for napkins and silverware because apparently, its not their responsibility. If something is missing from an order, after waiting an hour for your food, you have to wait another 30 minutes to get what was left out. I was told "Thats just the way it is". Well, for how expensive this service is, its totally not worth it to me anymore since they really dont care about the customers needs.
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T C
I found out about this service a few weeks ago and decided to try it out. After placing my first order, I read the most recent reviews and got a little nervous. My food was delivered fresh and hot 5 minutes before expected. For being a company with not much advertising and seemingly small, I was impressed. Since Ive ordered with them, Ive never had anything close to a bad experience and the food always arrives before the expected time. If youre like me and hate having to leave work to get food and not having time to even eat, try this place out. Dont let the bad reviews scare you, they must be from when they were getting up and running because theyre awesome!!
TI
Tiffany Leszcynski
Fast delivery, hot food, awesome customer service, and a wonderful selection of restaurants. This is going to be a go-to place for me from now on when Im visiting the Carmel area. I noticed that another review here mentioned their restaurant selection was limited, but it seems that must have been some time ago. There were three Sushi restaurants, a couple Greek, several pizza and Italian places, sub/sandwich shops, steakhouse, and burger joints. (Personally, I highly recommend the Thai chicken pizza at Mellow Mushroom!) Definitely will be a returning customer.
JA
Jason Stealy
We placed our order online. Called TWO HOURS after the order was placed. Was told the order had never been placed, he could see the confirmation of our order, but never actually placed it. There was no warning during that two hour span that our order hadnt been placed. The service was good a year ago, it has been TERRIBLE the last couple months. No clue if youre going to get your order and the customer service is atrocious. Would not recommend to anyone, ever.
AN
Anthony Castello
I attempted to place an order on the app but in wouldnt allow me to Check Out. So I called in and spoke with rep at Order in. I ordered from the the menu on the app 2 tacos and a soup.they delivered to complete taco planters and a soup for $44. They provided no receipt or and gave me a total over the phone of 32.00. I called to inform them of the mistake in the order and was told it has been processed at they are not will to fix the mistake. Shady Company!!
CG
CG Field
It was easy ordering on line and our food arrived at exactly the time stated...to the minute. All of our food was hot Except some French fries were undercooked but that was McKenzie Rivers issue not delivery. Id only recommend that they have a delivery sign on their vehicles and a uniform shirt or ID- something so they are identifiable.
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Bradness K
was good at first. now, with so many places one might find a hair or experience some bad food. letting order in biz know about the problems and getting a refund is quite hard. if you enjoy a business where the customer is never right and the price is wrong Bob, this place is for you! lol
JA
James Merk
Fantastic Customer Service! Ordered for the family from Stacked Pickle and Handels Ice Cream. We received the order from Jeff in under an hour with hot food hot in one cooler and the ice cream frozen in another cooler. We have used them before as Order IN Biz and will be back!
AL
Alaina McCarthy
So disappointed in this place. They use to be fantastic but the quality of their service has steadily declined over the past couple months. The drivers are always nice, but if you ever have to call in expect to be talked down to.
MI
Michael Melloh
Ganser took over and now the restaurants available to me last week are no longer there. Pretty weak Ganser.
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D Gilreath
Great selections & courteous service always!!
