Red Robin Gourmet Burgers
| Address: | 2860 US-34, Oswego, IL 60543, USA |
| Phone: | +1 630-551-3912 |
| Site: | redrobin.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 24
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Nick Schaefer
SERVICE: The server and manager were so extremely personal that i felt as if I knew the server and manager for years when I walked out of the restaurant. FOOD: Andrea (my wife) ordered the bacon burger and actually finished the ENTIRE THING. This says volumes about the food quality because usually she brings left overs home. I ordered the royal burger (for those who dont know its a cheese burger with an egg on it) great idea. Top that off with bottomless steak fries, bottomless chocolate milk, a crunchy onion ring tower, and we had the best burger experience we have had in a LONG TIME. AMAZING!!! CLEANLINESS: Exceptional no complaints everything was perfect. This is very rare i have worked in food service and hold restaurants to a very high standard of cleanliness. ATMOSPHERE: The atmosphere had somewhat loud music playing with TV screens everywhere but it was what we expected. It was pleasant and fun. I would recommend this to anyone for the a great time and excellent food, if your on a budget (dollar menu) i would go else where. The food and experience is definetly worth every penny however. 5 STARS!!!
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Julie Johnson
Horrible, definitely not worth the time or $! Family of 4, way overpriced for what you get! Ordered the chips and dip for appetizer, the dip was excellent however the tortilla chips were undercooked. There were about 10 chips on the tray for 4 people. We were offered more chips but it took forever to get more! They finally came after our lunch was served. My husband ordered a burger and sweet potato fries, he was expecting a large burger, however it was no bigger than my sons burger off of the kids menu. He got a handful of "bottomless" sweet potato fries that were served cold. My daughter ordered a grilled cheese off of the kids menu, again it was served cold. I ordered the patty melt, ZERO flavor other than the rye bread. Will never eat there again :(
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[email protected] Jaydakota123
Terrible! Went with my family, everyones drinks came out except for mine. Waited 20 minutes for my beer to come out. My girlfriends soup never even came out. And Im not even a person to write a bad review, however when I see the bus boys playing hackey sack in the aisle instead of doing their job I have a problem with that. Then they have the nerve to say that the service was bad because they were busy. The manager was supposed to come out but never did. This isnt the first time I had a bad experience at this location, and key word is this location! This will be the last time I eat here. I would like to say not every red robin is like this, just seems to be a problem at the oswego location.
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E A
Red Robin Oswego, your manager is a horrible disgusting greedy human being. Came in on my birthday for my favorite DGB burger because I had my free birthday burger coupon. Neglecting the fine print the DGB burger isnt eligible. Well, no problem, willing to pay difference in cost. Nope, they wont do it. Youve lost a customer over $2.50. Bravo!! You deserve to be fired.
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Starr Fitzgerald
I have been eating at this Red Robin for about 3 years and I have always had a great meal. I have to add that the last 2 times I was there, I had an wonderful server named Michael in the bar area. He kept our drinks full, brought out extra fries, checked on us freuently, and just made our dining experience awesome. I suggest asking for him to be your server!!!
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Maria Dominguez
Horrible service! I would give this zero star but I cant. Didnt even acknowledge us for more than 15 minutes. Until we moved to a different table and the sever realize it 4 minutes later. So many severs passed us and didnt offer anything. I enjoy eating at redrobin just not the one in Oswego. Bad experience
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A Private User
I went to Red Robin with friends last night for my birthday and our waiter Bob was pretty sweet. He even got the cute guys table across the restraunt to come and sing me happy birthday. Our waiter was funny and the food was delicous as usaul. And of course the birthday sunday was the bomb!!!!!!!
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Linda Matthys
My husband and I truly love this restaurant. Each and every time we go to it we have a great meal and drinks and the staff is amazing. Thank you all for great service and friendliness. We always sit in the bar area and it is terrific. A big thank you to each of you Linda and Bob
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Rick Malina
We went on Valentines day in the afternoon. it was very crowded and the staff seemed can completely unprepared. my order was wrong and Ladys burger was drowning in mayo even thou she ordered with lite mayo. The only saving grace was the manager who took the burger off the bill.
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Carla A.
Awful service even after dinner rush. Kiosks do not replace human service. I saw cooks in the kitchen throwing food at each other, our plates were not cleared right away, our chips were stale, and I went home with a stomachache. Never going to this location again.
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Stephanie Torres
Not worth the money. Not only is the food not all that but the service and THE KITCHEN are terrible. The kitchen is extremely dirty. Also as I was trying to enjoy my meal a spider came down from the light right in the center of the table. Never again.
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Robert Black
I like Red Robin, but this location has messed up our order I dont know how many times. In fact, the last time we were in, the manager had to apologize and take something off of our check as well as a couple other tables around us.
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Haily Jean
The menu is very limited. If you want a burger then sure, its your place to be. But if you want something other than beef on a bun I recommend you scoot from this coop.
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Lisa Hammond
This used to be a family favorite but since they changed their branding, they have gone downhill. Poor wait staff that did not know rewards program. Mediocre food.
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Kacie Jamroz
Ive gone to this red robin a few times now and overall Im never impressed. Their food isnt bad bit its not trait that good either. Its mediocre for the cost.
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Arron Howat
The only one in here and serve u stale fries..which the server finds acceptable...and poor service 4:10 pm on election day...I vote close this place down..
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Delanie Gould
It is great for a red robin. The food was nice and hot and came out quickly but dont try to go there during the weekend for dinner because it is slammed.
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Steve Mann
this is our go-to place for dinner. Reasonably priced, decent beer, great service. Love the manager she always remembers us and takes good care of us.
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Kelsey Ault
My girl and I go here about once a week. The food is always incredible, and the staff are friendly, polite, and very professional. Love this place!
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A Private User
Used to be a great place to go for Chili and Chili burgers. Now they got rid of the Chili! No reason to support Red Robin anymore.
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Levi DeWitt
This restaurant has a slightly nicer atmosphere than your typical "Bar and Grill" type place. Also, the staff are nice and helpful.
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AmberlineChicagolimousine Limousine service
Always friendly staff, manager Meredith, gourmet food , endless fries , awesome place, coming here very month, love love love!
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Burgy Durgy
Awsome place! Freindly staff and great food! Gluten free options and awesome drinks!! Love it I recommend it!
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Kim Stefanek
Not many places you can get a great gluten free burger. The Whiskey bourbon burger on GF bun was sooo good.
