Rax Restaurant
| Address: | 2136 W Jefferson St, Joliet, IL 60435, USA |
| Phone: | +1 815-725-5500 |
| Site: | raxroastbeef.com |
| Rating: | 3.5 |
| Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
Location
Photos 59
Reviews 24
A
A Private User
So sad. When I grew up in the 80s, Rax was a GREAT restaurant with great food and their restaurants were always nice and clean inside. Unfortunately, the Rax in my town ended up closing in the early 90s, along with many other Rax locations (there are currently only 14 remaining restaurants as of this review). One of the few remaining Rax locations thats still open is in Joliet, and so as I was coming back from Chicago yesterday, I decided to visit this restaurant just for the nostalgia and because I hadnt eaten at a Rax in 20 years. Oh dear - thats all I can say. The minute I walked into the restaurant, it looked as if they hadnt updated it since its 80s heyday - chipped painting all over, furniture falling apart, worn decor...the restroom was just sad with its raggedy stained curtain covering the small window. The customer service was no better - the lady that was the cashier was not very friendly at all. I ordered two roast beef sandwiches, hoping that at least the food would make up for everything else. Sadly, their sandwiches were no better than a roast beef sandwich from Arbys. In the past, Rax used to be far superior, but not anymore unfortunately. After eating my two sandwiches, I left feeling a bit sad. The restaurant chain that was once a great memory from my childhood was now nothing more than a run-down restaurant that lost everything that once made it so great. I would love for Rax to be revamped and for them to try to return to their heyday when it was once a great place, but I wouldnt be surprised if the remaining 14 locations were gone within the next few years at this rate. So, even though this recent trip was a complete disappointment, Ill still have my memories from when it was still a good place in the 80s.
DI
Dillon Alexander
Had to stop of here for a meal that took me back to my childhood. Rax left my area when i was about 10 and i thought they were all but gone. All in all, the meal was exactly like i remembered. Beef was good and potato with cheese and broc was SO good. Only complaint is the establishment wasnt super clean.
AN
Anita Dickens
We really enjoyed our lunch...Havent been in years..the service very warm an friendly....Bathroom very clean....The salad bar..very fresh....fruit fresh....jello cake very nice ....over all very clean...great staff...not to many places that are clean...if i could give you 10..stars..
WA
Wayne Rogers
Worst customer service , food is mild at best warm , fries are over cooked. An super slow I would not recommend this place to anyone not even my dog !!! I use to like visiting it was once my favorite place not anymore..
HA
Hannah J
Food is excellent! Roast beef & potato , chicken & frys. ARBYS Doesnt even compare to this place! If i could eat here everyday without getting fat i sooo would! 1000 stars!
SH
Sheryl Haas
Always out of beef and online say ooen till 10 and they cksm 9 at window... Drive out and they closed. Then update your times online... Very disappointed!
BE
Ben drdisque
Great food. Restaurant interior is dated, but that adds to the experience. Very clean. Classic menu. Decent service. Id Rather Rax, wouldnt you?
MR
Mr.Private Review
This place is Awesometacular....only if you like ARBYS. If you dont like roast beef sandwiches from there you wont like this place either.
CH
Chip Jamerson
I liked the fact that the decor was just as it was in the 1980s when I stopped by this place in November, 2012. My BBCs were delicious.
CI
Cindy McCormick
I ordered a Jr rax and a buffet . The food there is always and I mean always delicious.... Its a quiet and friendly atmosphere.
A
A Private User
The young manager with dark hair and glasses was very rude and the food tasted horrible.
MA
Martin Kruse
Really good roast beef and mozzarella sticks. Rax use to be a chain but are rarity.
CO
Colby Lewis
this guy name travis was digging in his nose then start making sandwiches.
MA
Marilyn Hritz
Food service turned worse through the years - be sure you get your order.
AN
Anthony Floyd
Excellent food eat their all the time and have been since I was a child
DY
Dylan Sanchez
bbc and curly fries are good besides that nothing special
TI
Tim Van Autreve
Best roast beef ever. Bring back the alligator cups!
NI
Nik Macholz
Good roast beef. Better prices/flavour than Arbys.
CA
Carlos Heyl
They have a good salad bar and good sandwiches
TO
Tony Clayton
Great love the tacos keep up the good work
AL
Alex Martinez
Not satisfied with experience or food.
RO
Ron Peters
Salad bar good selection
JI
jim bob
Good place to eat
ST
Steve Echols
Good food!
