Address: | 2484 N Randall Rd, Elgin, IL 60123, USA |
Phone: | +1 847-426-7000 |
Site: | panerabread.com |
Rating: | 3.8 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
CA
Caitlin Yilk
Two days in a row I have used the app to place a rapid pickup. Yesterday, when I arrived to pick up my order, not only was the staff EXTREMELY slow for such a busy time and lo,g line but my order hadnt even been started. I specifically placed an order for a bagel pack an hour ahead of time due to a time crunch to get to a meeting. Very frustrating. Today, I again placed another order for a bagel pack on rapid pickup and when I went to pick up I could see my competed order behind the counter. Again, the staff was extremely slow and had no concern for the growing line. After several minutes in line, I finally had to grab someone to tell them "hey I just need my order!" What is the point of "rapid pickup" if I cant even order an hour ahead of time and its still late! I will not be using this location again.
JO
Jon-Paul Leduc
Unbelievably slow in morning getting a simple bagel, and dont always have the coffee or tea ready half hour into opening. Would love to make them part of morning routine, but cannot with waiting times being so unpredictable, and staff that seems apathetic about it. They seem more concerned getting ready for lunch than serving customers they have now.
JE
Jeremy Lindsey
Service is always really good. Im usually there on Saturday morning and it gets very busy. There are some great spots to sit, especially by the double-sided gas fireplace, and a tucked-away corner left of the service counter. But during the busy times, it can get pretty loud, with all the equipment running sounds and alarms, etc.
KA
Kathy Catavu
I love Panera but visited the location in Elgin Illinois and was the worst sandwiches ever. The turkey BLT was made on sour dough bread ENDS... birds wouldnt even eat that much crust...the two tuna sandwiches were also very disappointing on the quality of bread...i will never return to that Panera location.
CH
Chris Taylor
Rapid pickup was almost 10 minutes late and the order was incomplete when I got home. Someone that I assume was the manager tried to explain to me the reason for the delay, which didnt make sense considering the situation, further delaying me from getting the food home. So much for rapid...
MA
Magdiel Sanchez
Worst food ever signature sandwiches....rip off! complained about the lack of onions, they just stood there and did nothing. Ordered steak and cheese sandwich, wheres the steak? Stay away from this place if your coming for breakfast. Bad, bad, bad....I write food columns too. Bad job.
MI
Mike Langworthy
I show up at 5:30pm and they only have a few bagels so if you want something non-sweet is asiago cheese only. Its not like theyre getting ready to close! Offer the rest of the menu selection most places carry? Its not like people come here and expect bagels, is it? Provide
AN
Ana Arellano
First time at this location. I ordered two bread bowl soups. The guy who made them gave us very little soup. I noticed this as I got to the bottom of the bread bowl. There was more bread than soup. I came here today not to long ago
BR
Bryan Mccomas
Not one of the best Panera around. At least they can cook the steak sandwich right. Most cant. 3 stars because the ice tea is always empty and you have a grand total of 1 garbage can in the entire restaurant.
BI
Bija
Went for lunch. Friendly service, food ready in 5 min. If you want the best selection for pastries/bagels, go in the morning. They bake fresh daily, and once something is sold out, you are out of luck.
CA
Carl Plauck
This location is clean and the staff friendly. The prices are a little high on my personal opinion, but I think that is true of all Panera bread locations.
JE
Jeff Niswander
Placed an online order for catering that included $15 tip and was charged for a $1500 tip. Now I have to wait 2+ weeks for a refund with no recourse.
JO
jose baeza
I ordered and waited 1 hour for my food, I ordered ahead of time and still they took so long. Dont go if you have somewhere to be.
SA
Sarah
They used to be really good, but now they skimp on your food. I now have to order an extra bagel with my meal to get filled up.
JO
Jon-Paul Leduc
Clean restaurant and pleasant staff in morning.. Did not have everything ready at opening, so I had to wait despite no lines.
JA
Jason Hager
Panera is awesome. Potatoe soup is awesome....boil it, mash it, stick it in a stew. Bacon turkey bravo is my go to sandwich.
DA
Danielle Yurgil
Love their half sandwich with brocolli cheddar soup with chips and a dessert for $0.99 with a drink ! Great service
AM
Amanda Schwager
Our family loves Panera Bread. This store is not the one we usually visit, however, was just as awesome!
CO
Cory Ulrich
They have always been very polite when they mess up an order. I love paying with Android Pay here.
HA
hank S
This is a GREAT Panera. Food is consistently good, staff is great and it is always clean.
GA
Garrett L
I dont like to talk bad about any place but this is not a good Panera, very bad service.
DE
Dennis Hennessy
Panera is always good... Plus they keep it clean and the staff is friendly!!!
MA
Mark Halberg
Quick, efficient, and nice staff. Food in line with Paneras great reputation.
CH
Christopher Kane
I love this Panera. The staff is very friendly and the food is even better.
MA
Matt Endres
Good quality food and the layout is much more spread than a lot of PBs.
NA
Nate Akemann
The parking lot is shared with Starbucks, so parking sucks.
KA
Katie Voogd
Clean. Friendly Staff. Good food. Nice neighborhood.
TO
Tom Crane
Fast service with healthy choices that are tasty.
J
J Montilla
I always love the consistency of Panera.
SC
Scott Roeller
Over priced. No crackers for the soup.
MO
Monique Collado
Fast service, plenty of sitting space
SA
Sandy Hoke
I always like the food at Panera
JO
John N
Always busy is a good sign
KY
Kyle Arosen
Nice and clean location.
ED
Ed Benoit
Good food quick service.
SA
Sam Shyamani
Pricy for average food.
A
A Private User
They have great service
MA
Mary Yetter
Delicious, fresh food!
BE
Benjamin Newhouse
Always a good meal.
MI
Michael Reeves
St. Louis bread Co
DA
Dave Johnson
The food is nice.
MI
Mica Jackson
Very good food
LE
Leiti Gonzalez
Nice please.
DI
diane glatczak
Over priced
CA
Carmilita Foster
Good food
JO
Joe Schutz
Good