Address: | 1055 Holcomb Bridge Rd, Roswell, GA 30076, USA |
Phone: | +1 770-992-4951 |
Site: | krystal.com |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Chelsea Koornick
So gross. I know its fast food!! You cant expect 5 star restaurant experience but come on! The burgers were ice cold. I know some people over exaggerate on here, but the food was frigid. It had to have been sitting out for at least an hour. At LEAST have the decency to zap them in the microwave or something! lol. When I put my order into the drive through window the girl on the other end sounded like the teacher from peanuts (not her fault). I had to reiterate the order to the girl at the window afterwards. I shouldnt have tried the food. Took one bite and threw it away. Pretty sure asking for extra onions was grounds for spitting in my burger. They were laughing and giving each other weird looks when I was looking through the window. And I was being perfectly cordial. Terrible experience. Yuck.
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Cara Siren
I usually never write a review about fast food places but it was bad enough for me to take time out to write one today. It was dirty inside. The service was really slow despite there being more employees there than customers. An employee walked past me after I had been sitting at the counter for like 3-4 minutes waiting and started cleaning something, not even acknowledging me being there. My sandwiches were cold and the fries were blistering hot which is better than being cold I guess. The soda co2 was out and I told them that and they just looked at me like I was speaking a foreign language to them. Long story short, dont bother going here.
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Jason Laboranti
Haha so, when I went here to grab some food after a night out, the manager accused the girl working at the register of taking money that later was not actually missing. They were very unorganized, the food was extremely poorly put together and it tasted like soap and finally, the inside was absolutely disgusting. The entire staff including managers should be fired. That place needs some work. The only reason it gets business is because it is the only place open after 12AM. If any other chain stayed open past midnight, Krystal would be put out of business.
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Claire Moreland
Food is greasy and nasty every time. I remember coming here when I was little and crying every time we did. Have always gone to the drive thru and every time I have come here for the past 22 years the sliders are so greasy they are inedible and nasty. Fries arent much better the only thing they got going for them are their drinks being good like they should be. After eating here I usually get sick and have to cancel plans and stay home until the food poisoning has passed. Not worth it, dont eat here because you will leave here feeling ill.
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Haley Sheldon
MMM. Always hot and fresh and never once have they gotten my order wrong. The wings are nice and crispy and have great flavor. The krystal burgers are nice and soft but not too soggy, and they always listen when you ask for cheese or half cheese. The fries are fresh, Im not a huge fan of the fries but hey at least they are hot. Also the chiks are yummy too and always made fresh. I love that I always can count on this place being good. Its not gourmet but it is good cheap food thats hot and ready when you want it and how you want it.
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robert boden
Ever since my wife died little over a year ago Ive been eating at Krystals each and every day and Im here to tell you I enjoyed that meal that are half so much it lasts me almost the whole day at dinner time I kid you not I love the people that work there they treat me like a king I just cant say enough for Krystal I look forward to breakfast every day every day. 88 years old cant wait to eat breakfast thank you Crystal.
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Ci Wa
Bad. Line was long even I only ordered a sundae and fires. Took forever. Place smelled bad & I notice that the guy who fixed my fries just got finished taking out the front trash then he made my fries then he washed his hands. I kindly asked for the guy at cash register to just make me some new Frys real quick. Youre Supposed to wash your hands first then touch the food.
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Kelvin Matthews
Horrible!!! I was the only one sitting in the drive thru for 30 minutes and my order only consisted of 5 krystals. Upon receiving my order I noticed that 3 of the 5 krystals had no meat in them. When I requested a refund no one not even the manager apologized..staff seemed to busy standing around joking and talking to each other..terrible terrible customer service...
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Susan Shearer
Just stopped by for a quick snack with my husband and two small children. The young lady (who was expecting) working the counter was especially friendly and cheerful. Its a refreshing experience to have someone like that help serve us. Especially after sitting in the horrid traffic and drivers in the area this time of the day! Really brightened our day, thank you!
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K Sanders
There were 3 cars in front of me. Waited 30 minutes from the time I entered the line until the time I got my food. They did not provide a receipt. I asked for a receipt and the manager asked if I could pull up and he would bring it out. Waited 5 minutes and he never came. So I pulled off. Definitely will be calling customer service tomorrow.
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Chikita Sandoval
Not good at all I was not even able to get my food because they DID NOT HAVE CHANGE for $100 bill. They Asked for something smaller, I said it was all I had, they said that manager was out or something. I had to leave w/o my order. Such a known fast food restaurants and they dnt have change for $100. Wowwww
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Patrick Williams
When you want a quick breakfast on-the-go then Krystals is a nice place to visit. I dont really care for Krystal menu items. When I did get Krystals at this particular location the fries were cold and the Krystal Burgers appear to be rewarmed. Not sure why I would get this at a fast food restaurant.
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Jordan Burleson
I first of all...love Krystal. Their little burgers and lil everything are next to none. I recommend the Krystal burger 12 pack and ask for cheese or bacon to jazz it up. They also have little hotdogs and corn dogs called pups which are great served with hot shoestring fries. Great desserts as well.
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Justin Blackwell
Used to be a decent place for some quick food, now the food comes out cold & missing items on trays they left dirty from sitting on the trashcan, while the manager lets one person, who cannot manage a "big rush" of 3 orders, run the front. Health code breakers, cant wait till dhec comes to visit
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Jerry Castellanos
I work close by so its a frequent dining option. Sometimes...most of the time youre greeted with an insincere curt sounding "Welcome to Krystals," but theyre usually pleasant at the window. Love the chili cheese fries, an their Oreo cookie shakes are better than Dairy Queens!
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Sadat Perry
The fries was excellent. The sandwiches, not so much. Its literally all bread, paper thin meat. The wait time in drive thru sucked. Apparently, Lil Jon & his crew ordered the store. Even still.... The cashier was very friendly, so it kinda made up for it
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john arvai
Stopped by this morning and obviously ran into a lazy pissed off manager. Still waiting AFTER I paid for food and its been a little over 15 minutes. She was real rude and obviously didnt want ANY customers this morning. Never again at this location.