Los Arcos Mexican Restaurant
| Address: | 480 Watts Rd, Hiram, GA 30141, USA |
| Phone: | +1 770-222-5311 |
| Site: | arcosmexicanrestaurant.com |
| Rating: | 3.6 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–10PM |
Location
Photos 100
Reviews 23
JO
John Ashworth
Good food, Terrible service. I went into Los Arcos with high hopes however if was EXTREMELY disappointed when you come in the decor is friendly and looks over all appealing. I was sat quickly and we ordered drinks and food quickly. However the staff was clearly struggling for a only half full restaurant during our meal we went through 3 different waiters during our time.We ended up in the end with a waiter by the name of Caris. He was extremely slow, it took us 10 minutes to get our food and we got our cheese dip after our main course came. Later on we asked for napkins this took us 5 minutes to get our main course came in at a reasonable time. However after we were done we asked for a ticket and it took us 16 minutes for him to bring us a check. The only reason this restaurant got 2 stars was because the food was ok. My food was hot and the tortillas were fresh. Over all I would not recommend it. Even if the price is reasonable.
EM
Emma Pagano
Went here for the first time, the second I got out of the car I heard some drunk guy rambling, not singing, over a loud speaker and according to the hostess it was Kereoke. Got seated after standing around for a few minutes. The place was empty inside everyone was on the porch for the so called Kereoke, which I hadnt heard any actual music, and he stuck us all the way in the back. Someone brought our chips out, and we just sat and waited to be served. No one came to us in the 20 minutes we were sitting there meanwhile there were at least 5 servers standing around doing nothing. We just eventually got up and walked out. Reading other reviews looks like we werent the first and Im sure we wont be the last to have a bad experience. Definitely wouldnt go back, thanks for the free chips and salsa though.
IN
Incognito Burrito
This is probably the best Mexican restaurant in Hiram. It is clean, the food is good, and I have never gotten bad service from this place. Because its slightly out of the Hiram shopping bubble, it does not receive as much business as the ones closer to the heart of Hiram, which is a shame as Ive tried them all and their food far surpasses the other texmex restaurants in town. Never had something from here that I didnt like, which cannot be said about the others in town.
BU
Buck Turgidson
This place changed name from Las Palmas to Los Arcos. Everything else seems the same including authentic and very tasty Mexican, great service, and very reasonable prices. Skip the chains with their Americanized food (hamburger, velveeta, ketchup) and go here for the real thing. Google - Fix this! The marker for this place does not show until extreme zoom in. Instead it shows the old "Las Palmas CLOSED".
LO
Lorena Bolding
PROS: authentic Mexican tacos are DELICIOUS!!! Bar was clean and our bartender provided excellent service. CONS: Only 4 beers on tap, salsa was sweet (had to add hot sauce to it) and chips werent fresh. Overall, I will return because its the only place close to home that has authentic tacos. I will say that I find it odd this place is very empty and almost looks closed from the outside.
KE
Kelly Nix
Service was extremely slow. Didnt have a designated waitress at first. Restaurant was not incredibly busy but the waitress was rude when asked questions. She spilled my drink and quite frankly I was less than impressed. Been in food service myself for awhile as waitstaff and management. Hopefully this was a one off and my next time will be better.
JU
Julie Strickland
Went there mid evening on a Friday. Parking lot not that full..I should of known then. I ordered steak fajhitas. When they brought it out to me the steak was cut about the size of my thumb and about a half of a cup full of it . sooo many peppers and onions. Absolutely no flavor. Bland. Dont waste your money. This place wont stay open much longer
DA
Daddy Jaz
Yo, it took about 10 min for them to get our drinks, thennnn the lady came and took our order. When it was about 30 min of waiting she comes all confused and stuff and was like "your food hasnt came yet?" And we heard the table next to us was having some trouble too. So the lady took our order again, but after that we bounced.
DO
Donald Drew
Yeah, first thing you get from most mexican restaurants is chips and salsa. Stale chips with ketchup for salsa. Ordered their special guacamole salsa mix. Blah Got the fajita for 2 and it was decent. Ive come to the conclusion that everything in Hiram is just bad. I just drive to surrounding cities at this point.
TI
Tim Upchurch
WORST place EVER!! They werent prepared for cinco de mayo at ALL. NO service, watered down drinks, warm beer, stale chips, 1 1/2 hours for NO food. Canceled our order, so did 20 other people we were with. Only 1 server for 45+ covers out on the patio. Absolutely ridiculous place DONT GO!! Can I give a 1/10th of a star?
BR
Brian Lute
Absolutely love this place. We go atleast 2 or 3 times a month. All original waiters and the managers are amazing and so so friendly. Alex the owner is wonderful every time we go. Our food is always fresh and delicious and our service is always great!. Definitly mine and my wifes favorite resturant in hiram!!
JE
Jessica Lykens
Was my favorite Mexican place until about a month ago, a little after they changed names from Las Palmas to Los Arcos. Most recently, the food was fine, but my order was wrong and we werent attended to much even though it was basically empty. Hopefully it was a fluke...will update next time we go.
MR
Mr B
This place is almost like a little secret. Its certainly not hidden but the parking lot is never full and weve never had to wait for a table even on Friday nights. Food isnt anything special, just what youd expect from any Mexican restaurant. Never been disappointed here.
CH
Chris Harlow
we had an issue with the gift cards we purchased online and the manager was exceptionally courteous and honored the card he clearly wants a positive atmosphere and is achieving that we will be back soon
AL
Alee Billington
The food is mediocre at best. The salsa (green and red) is awful. The red is way too sweet and doesnt really have any flavor. The green tastes of nothing but lime juice. The waitress was nice, though.
MI
Mike C
Very rude waiter..he actually answered his cell phone in the middle of taking our order. He also did not speak english well. Overpriced. We will not return.
FR
froggie12341
Its totally dead,,I went in to eat and the food was just horrible no wonder they had a $5 special plate on anything they serve ,,Good grief people. ...
CA
cathy beshures
Great service, awesome food!! You know its gonna be good when you get a great spicy salsa to start! Prices are reasonable and plenty of food!
AL
Alexis Chotas
Los arcos has the best food & service! The authentic tacos are so good you would think youre in Mexico! Love love love this place!!! (:
MA
Matt Stevens
Awesome food! Wouldnt expect as good of food just based on aesthetics of building but I was very pleased with service be FISH TACOS!
JO
Joanne Dixon
Moderately cliche Mexican restaurant, but the food and service was excellent. We will dine there again. Family friendly
PA
Paco Man
Great place very delicious food and great staff that will keep you laughing. This will always be my go to Mexican spot.
MI
milo _
I disliked it Just ate there ok 1 a servent was watching us 2 i found a FLY in my drink..... Yeah no Im done.
