Las Palmas
| Address: | 465 Cherokee Pl, Cartersville, GA 30121, USA |
| Phone: | +1 770-386-2977 |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–10PM |
Location
Photos 1
Reviews 16
A
A Private User
I have never been to a restaurant chain that has better chips & salsa than Las Palmas. I have eaten here a few times, and the food is just as good as other Las Palmas. Interesting note: Unlike other Las Palmas that I have been too. This one actually mixes some cilantro into the salsa, and just like the good Las Palmas chains, this one gives everyone their own salsa bowl. I have also noticed this Las Palmas has special discounts on each day of the week. I am not sure if other Las Palmas have started doing it, but this is the first Las Palmas I have noticed to start doing it regularly. The fact this place combines all the best parts of the other Las Palmas chains, and includes cilantro in the salsa, coupled with special discounts, makes this my favorite Las Palmas. Hands Down.
ME
Melissa Dollar
We got our drinks quickly. One drink order was wrong and took a good while to get the right one. The food took forever. We filled up on chips because it took so long. One order was wrong. One order for a child wasnt brought out until we reminded them that they forgot. They replaced the meal that was wrong but we ended up taking it on a to go box, along with most of the rest of our food. The orders were easy. 3 adults had the exact same thing. The one adult meal that was different was the one that was wrong. Then there were two kids. One child was given food and the other ate off an adult plate until our server came and we told her that the child never received her food. By then, she was no longer hungry. We were charged for everything.
LA
lawrence camp
Way.......overpriced. I had a burrito supreme + tea (2.99) =13.35. If you get value, it would be different. When I came in, it was empty, 1 family other than me. It took a long wait to get a server, than she did not come back for a while. My food, chips, and drink were delivered at the same time. The chicken was....... refrigertor cold...........the plate had been heated. The burrito that was brought out looked like one from Taco Bell or such. It had about 1 serving scoop of meat, at best. My server came back for the bill and to offer a refill after I finished eating Since they have moved, the service has plummeted, not dropped. The prices went up.
KE
kelly daniel
If there was a way to post a review without any stars I would do it, it took an hour to be seated because we didnt want to sit on the patio, the waiting staff was very rude and slow, it took thirty minutes for them to even take our order and when we finally got our food it was cold and three meals came out wrong! We also ordered a cheese dip while we waited and they gave us enough to cover one chip and I am not exaggerating at all. I cannot say this enough, STAY AWAY! GO TO LAS REYES DOWN THE ROAD YOU WILL ACTUALLY GET WHAT YOU ORDERED AND IT WILL ACTUALLY BE WARM WHEN YOU GET IT!
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Lisa Owensby
I ordered off the lunch menu for dinner and menu read $1.00 added if ordered after 3pm. When I received the bill, it was $3 more. The manager would NOT come to the table but sent the server over to say that only applies to certain lunch items. The Menu DID NOT say that. It was misleading and crooked. Ive ordered this many times over the years and never encountered this issue. Needless to say the manager would not address it with us. We will not be returning!!!!
JO
Jonathan Scoggins
Ordered the Sierra chicken after an hour wait food was cold and got wrong order, and was told it was Seirra chicken by server who brought out meal but didnt have either the rice or jalapenos that it was suppose to come with. I dont know what part of sliced hot dogs in cold beans is mexican but apparently they got it right on the nose. Best part of the night was the McDonalds I got on the way home was hotter and better than what I got at Los Pamas.
EM
Emily Gilstrap
Im not sure what happened from when they moved from the old to the new location but the service was absolutely dreadful. I work in customer service as well so I get it, but first we didnt get any menus, we sat wandering off into to space for a solid 10 minutes, then we had to wait another 15 after they took my card back to pay. Did they get lost? Did they fight a bear on the way back? WHAT HAPPENED?!
JA
Jason Barton
Waited for our food to be brought out for a while. After finally getting our food, it was cold on the inside. We asked to have the problem fixed and were offered to have our order remade. After 5 minutes he brought our food back out clearly on the same plates that were reheated and had garnish added back to hide it... Wow, this place is really going downhill fast. One star for mostly friendly staff.
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Dustin Coffey
Great food, excellent service and great atmosphere!This is by far the best Mexican Restaurant in Cartersville. The staff is friendly and very helpful. I gauge the way shrimp is cooked and the shrimp was cooked perfectly, not rubbery like at Red Lobster! If you like Mexican food, dont hesitate to try Las Palmas (same shopping centre as Publix).
DO
Donnie Verscharen
The food was ok nothing special, but the salsa was very bland. I have had a lot of Mexican food and drank a lot of margaritas and theres was not good. Tasted weak and watered down. To Management: I was just going to write you a email but I couldnt find one on your website. You might want to add one and save yourself a bad review.
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Nikki Giovanni
Went and had dinner with my love at the New Las Palmas , the Restaurant is absolutely beautiful! We got our food quickly it was delicious and price was well worth the portions ! Only giving it a 4 because it took longer than 10 mins to get drinks when we first sit down! Other than that, everything was good
JO
John Glover
Went with the family to give the new location a try. The service is incredibly slow. Not sure if they were understaffed but it definitely seemed like it. The menu is extensive. There are quite a few choices. The salsa is decent with a good kick. The chips are thicker than I prefer but to each his own.
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Jeffrey
I went during lunch and got their Quesadilla Grande lunch special. I got it mixed chicken and beef and it was PERFECT. I loved that it was real beef strips and not the ground beef stuff. Also, the service was quick and excellent. I dont have any complaints and will definitely be returning.
EL
El Chilango
I travel and eat Mexican food often. The chili Colorado was awesome. I had them substitute pork for beef no problem. Everything was fresh and delicious. I definitely will eat here again, next time in the area and look forward to it.
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Trey Howell
Waited 10 minutes to have no service. Couldnt even ask for drinks or even water. We asked the waiters if we could get a waiter and they said "we will get you one" and 20 minutes later no one comes. So we got up and left
CH
Charles Stiles
Food was not cooked as ordered service wasnt that great was one of my favorite places to eat guess it is time to find a new Mexican restaurant