Address: | 104 Washington St NW, Gainesville, GA 30501, USA |
Phone: | +1 770-531-1144 |
Site: | atlaspizza.org |
Rating: | 4.4 |
Working: | 11AM–9PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 12–11PM 12–9PM |
RI
Richard Northrup
My daughter and I was there this afternoon for lunch. Something happened to our orders to where my daughter received hers and I didnt. I waited till she was done with her meal hoping my food would come out. When she was done I still did not receive my order. I asked the waitress what was going on with my order and she got upset. At first not at me, but at the back staff. Without missing a beat she ran to the back. Never told us what she was doing, to hold on, or anything. After a few minutes she came out from the back and with my order and said that I should have received it when my daughter received hers. You could see that it was cold and that it been setting. At this point I was upset. I told her "To cancel my order and handed her my credit card". As she was running my credit card she started to complained loudly about a staff member and myself. When she handed my card back I asked to speak to a manager. When the manager came over she did not introduce herself or anything. I had to ask if she was the manager. I then explained the situation to her. Her words were ok sir "Have a nice day". It was just a blowoff. I could not believe it. I then came home and calmed down. I said screw it, if I had someone representing me acting this poorly I would want to know about it. I talked to a friend and got the owners info. I called the owner Vick and started to tell my story. He told me to "Hurry up he is very busy". I started up again then he stopped me and said that I threatened to rape one of his waitresses. "WHAT?!?!" That is a huge accusation to throw around. I could not believe my ears. I told him I was there with my 8 year old daughter in a town that knows me pretty well, do you really think I would say something like that? I did not say anything threatening at all. The worse thing I said was this is BS. He also claimed that I caused issues yesterday, but I was never there yesterday or in the past 6 months. He told me he did not need my business an not to come back. I dont know if he has me confused with someone else or just said something extreme thinking that I would not fire back. I just can not believe this. I been there before several times and had great experiences. I always took family there when they come to visit. I also took clients of mine to lunch at Atlas. It is just a shame.
PA
Paul Breor
okay people who are reading this. i just want yall to hear me out. We went to atlas pizza on a friday night they were not busy at all, we had a round of pbr beers. all said and done we left atlas pizza and had moved up the street to the next food chain. Long and behold we had a atlas pizza female employee come up there and start drama with us about our tab not being closed. Just to be the bigger people we paid twice to descend the drama. Goning on with the night not thinking twice about that random bullshit that had followed us we continued to be free hearted people and have a great night. To our suprise we met the majority of the atlas pizza staff a hour from the first instance at the Bar A, J s they attacked me and my other 3 friend physically not to mention they were with outsiders not from atlas? we held our ground from the atlas white trash gang of EMPLOYEES and rebels of there untill the ajs bouncers threw them out of the bar? how can the historic town of gainesville have such thugs running a bunisses such as this? we all moved to gainesville for peace and retirement. Now we have thugs and gangs. we have contacted the better business bureau and notified them of this occurrence, they were very interested in the behalf of our sake due to the fact that we were customers and being harassed by paid employees following us from location after another. the had also mentioned that there is no need to contact the owner be the bussiness/establishment is under penalty and review by the health department. the food is good and i think that and there delievery is what keeps them going. I know some of the people that work there and they are great however this particular night was overated.
GE
Gene Somers
Has been one of our favorite new restaurants for the past three months.....visited 2-3 times per week.....had excellent service and food.....until tonight.....greek salad was and is great, breadsticks are usually fantastic.....tonight the bread sticks were over cooked and did not rise....complained to the "short" owner....brought more overcooked and non rising breadsticks....always order salad, breadsticks, and a pizza....did not order pizza tonight...the manager had an awful, unprofessional attitude....he was hateful and disrespectful to senior citizens....told him how often we came here, and he knew that, but he refused to do anything...told him we would not be back....he told us to have a great life! What an owner!!! People like this, who dont seem to appreciate good, regular customers, wonder why their business goes down....several other customers were complaining about service...our waitress is and continues to be the best, but she cannot control the time it takes in kitchen...took 21 minutes to get breadsticks and salad........as stated, usually great, but we wont be back because of the hateful, non-caring attitude of the "short" owner....his brother would never treat customers this way, but they have lost two regular customers to the tune of over $400 a month, but the owner does not care.....if you get poor food, dont complain....you will be treated like a homeless person....what is the problem of the "short" owner? Who knows, but we will never go back....
M.
M. KJ
Before we went to this establishment, we checked the hours online and discovered that it closes at 11pm. We walked into the restaurant around 10:15 pm and were greeted with disgruntled looks from the staff. The open sign was not illuminated and half the chairs in the restaurant were already on top of the tables. One of the staff members gave us a forced smile and told us to sit wherever we wanted before walking two tables over from where we sat and audibly began talking about us. She spoke about how it pisses her off when people come in when most of the chairs have been put up and when some of the lights are off. So, not only were they closing earlier than their advertised hours, they had several staff members who were unprofessionally talking about customers. We asked one of the staff members about their hours and she told us that they close at ten. After hearing a group of staff members talking about us, we attempted to cancel our order and apologize for coming in late, but the same person who told us they closed at ten then told us that she forgot they actually close at eleven.
TI
Tiffany Winslow
We didnt get to try the food. We waited for 20 total min wanting to go in but due to someone chain smoking at the front door we were unable to. Our daughter has several medical conditions and can not be exposed to the smoke. After watching the person light up the 3rd cigarette back to back I decided to call and see if they could do something to help us out. I told the guy who answered that "there is a man right at the front door who has lit three cigarettes back to back and my baby has a lot of medical conditions (one being chronic lung disease) and cant be exposed, is there something yall can do?" I was told "well thats the Damn owner so he can do whatever he wants." "Seriously? Thats the owner.Wow. Well... I will take my business elsewhere. Thanks." I guess I should thank you for not caring about your non smoking and especially your special needs customers... Thanks to your rudeness we enjoyed an absolutely AMAZING meal with great service at the restaurant AVOCADOS and it was 100% delicious!