Milano Pizza & Subs
| Address: | 4498 Chamblee Dunwoody Rd # B, Dunwoody, GA 30338, USA |
| Phone: | +1 770-451-3200 |
| Site: | milanopizzaandsubs.com |
| Rating: | 3.7 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 12–9:30PM |
Location
Photos 45
Reviews 12
A
A Private User
I was taking classes about a block away and on our last day we (myself and classmates + teacher) decided to order food for all of us from this place... First off, when we called the person on the phone was very, very rude for no reason (prob having a bad day/ stressed out?). We were calling 2 days in advance as we were ordering a decent amount of food, so that couldnt be the reason he was being so rude. When our food arrived, the person delivering asked about his tip and was getting upset thinking we didnt tip him, and later actually had the nerve to call my classmates cell phone and was yelling at her about the tip, as the person obviously couldnt do basic math, and we left them a generous tip considering. The food was cold, not really tasty, the toppings stingy (we paid $4 extra for chicken and white sauce on one of the pizzas), and the service poorly executed. I dont understand how a place like this can stay in business. All I can say is that we were very upset and disappointed with the overall experience, and we hope no one else will have an experience like this here. (My classmates will be posting reviews through me as well) Here is one of them: "Milanos Pizza was cold when it arrived, the lasagna was watery, we requested no pork in the lasagna and they put pork in it anyways, the salads were thrown together, there were several problems with their customer service, it was the worst I have never experienced. I will never go there again."
A
A Private User
This place is not even worthy of one star. From the beginning when we placed our delivery order over the phone, the male employee taking our order was rude and sarcastic. When we got our order, we were DISGUSTED. The wings were undercooked and inedible; the pizza was greasy, half of the pizzas cheese had slipped over to the other side and the toppings were almost non-existent. We have never called a pizza place to complain until now. When we did, the manager did not seem surprised that we were complaining and made several excuses ("we buy the wings pre-cooked, so its not our fault). He sat there for several seconds saying "I dont know what to say" and the finally apologized and offered us a free pizza- interestingly, he acknowledged that we probably wouldnt order from us again because "he knows how that goes." Such a bad experience.
PA
paul leaf
First off, I am all for free speech. But the LGBT stuff, Obama stuff and so on plastered all over the walls was a very big turn off. We didnt notice it until right before we received our food. Second, we ordered an array of things from apps, to wings to pizza and the entire theme of the restaraunt seemed to be we serve food but we dont flavor it. Nothing had taste, everything was very bland and did not taste good at all. Third, everything was cooked in the same oven, meaning things that shouldnt be cooked as long or at as high of a temperature were and in turn were extremely dry. In addition, it is an open floor plan therefore the dining area is 15 from the oven. Which in turn creates for a very hot and uncomfortable dining experience. All in all, not a good experience and we will not return.
A
A Private User
I am not really sure what the other reviewers are talking about. I get delivery from Milanos every time I come home from traveling. The delivery is always faster than expected and the pizza is WONDERFUL!! My fave pizza is black & green olives and feta cheese. I tried ordering this same pizza from Papa Johns, Dominoes, and Pizza Hut while traveling in Boston. None of these places even had green olives, the feta tasted TERRIBLE (didnt even taste real), and the pizza was covered in grease (especially Dominoes). Im not sure how Milanos used to be, but Ive been getting delivery from here since June 2010, and it is some of the best pizza Ive had and the customer service is always good. $15 gets you either 3 medium 1 topping pizzas or 2 large 3 topping pizzas. Cant beat that anywhere
AK
Akima Byfield
As long as Ive been coming here, they have never deceived me until tonight. I called for two large cheese pizzas, and on the phone I was told there were two pizzas already made waiting, so I asked specifically for fresh pizzas as I am a while away and the man on the phone assured I will get freshly made pizza. Once I get there to pick up the pizzas, theyre cold. So I called asking to speak with a manager to advise them of my dissatisfication and all the "manager" said was thank you for telling me. Extremely disappointed in the lack of courtesy and compassion. Great food, my only advice would be to be there to see them make your pizza, as you may get old pizza.
A
A Private User
Pizza Great, Phone Service AWFUL. I guess your service depends on how these guys feel when they wake up in morning. I went in there several times with no problem, but after I called my order in, I will NEVER go there again. Pizza tastes great, but not great enough to put up with rudeness. Very fresh pizza, but dont order the wings. For best results, dont call your order in, the phone rudeness is beyond unacceptable. Just go in.
A
A Private User
I guess it depends on everyone personal experience but I have been there multiple times and I love their pizza. Yeah, its your typical hole in the wall place so Im not expecting any fancy. However for 2.19 you get 1 big slice of pizza (3 mini slices) and two topping, whereas othere pizza parlor are about $5 a slice!!! I love this place and recommend it to anyone.
M
M Stipes
I have never been treated badly by the owners of a restaurant until ordering from Milano. After being a customer for 15 years, I will NEVER order from them again. One of my sandwiches was wrong today and when I called to explain I was hung up on 4 times, called names, and told to take my business elsewhere. I STRONGLY suggest you do, too!
EM
Emanuel Pearson
The older gentlemen who took my order made a mistake and under charged me. I brought it to his attention and he literally took offense and had an attitude when I was attempting to be a Honest customer. Sometime it does not pay to be Honest. Will not be returning although they have great pizza. Need Better Customer Service Skills.
CH
Charles Ritchea
Very affordable crispy and flavorful. I dont know much about actually NY pizza, but this place has that feel to me. owners are very nice and food came out quick. Best anchovies on a pizza since I can remember. Im sad I live nowhere near here and can only eat here once a week when I come into SharedSpace to work.
SI
Simone Greenwood
I use to love this place but after leaving there tonight I will never return. This place is infested with German roaches. I told the girl at the counter she was lucky I didnt have my camera because I would have taken a picture. How this place past inspection is beyond me but beware of the bugs and stay away.
TR
Tremaine Jones Afetorgbor
First time but will be returning! Im a Jersey girl and it was pretty awesome pizza. A large one topping was $7.69 thats all. My office space is right behind Milano Pizza. I love seeing entrepreneurs Mike and wife Tiffany super kind people, they were about to close and he made me a pie,it was super good too.
