Address: | 1515 McFarland Pkwy, Alpharetta, GA 30005, USA |
Phone: | +1 678-319-0676 |
Site: | wafflehouse.com |
Rating: | 4.1 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Ryan Persaud
The service at 11pm May 6th was terrible. I specify the time because I have been here before and everything is fine. But for this specific set of employees, people that sat down after me were served first. i got wheat instead of white toast. the waitress asked everyone if they were ok after they got their food except me. they were dropping tickets all over the floor (meaning I now have to touch a ticket with god knows what kind of dirt on it and bring it to the register). edit: i bumped this up from 1 star to 3 stars because the other waitress rung me up and asked if everything was ok. i told her what was wrong and she told me not to worry about paying. and heres descriptions of the people working: cook - big black guy. seems like he knows what hes doing. drops orders when theyre called. bad waitress - blonde. the only way any of this would be acceptable is if she is a new hire good waitress - brown hair i think. larger in size than the bad waitress.
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Austin Gerrell
Well for starters my server Karen had no personality whatsoever she looked half asleep and we had dirty silverware and just seemed like she wanted us to order and leave as soon as possible. Then she forgot a side and mine and my friends order and when she gave us the ticket she repeated the orders and still didnt catch that she didnt give us two sides. All of had waffles and only 4 sides all together. It wasnt that had to remember. So the order was double almost for something we didnt get. Then the manager was a prick and didnt even look at me when I was there. I told him to take the bacon I never got off and then some staff member said something like oh I know where that bacon went. And where kinda joking about it and the manager was getting on to the server while she was taking an order! I work in a resturant and this was just sad and uncalled for. Horrible customer service skills
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s smith
Rude rude and more rude! The servers and the cooks are great but whoever they hired to be the "host" she needs to be terminated asap!!!!! I dont know if shes racist or not but the situation went like this...young black man and his daughter was waiting to be seated...(it was a line of ppl waiting) Caucasian party of 6 were behind the gentleman...HOST told the young man he could not sit in a booth with his daughter!!!!!!! And sat the party of 6 in the booth! I asked every one in line if they were sitting at the counter they said no (counter was empty) so i sat down she made me get up and wait in line
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Don Addington
I went to the waffle house for lunch today. I havent eaten there in awhile they make really good burgers. Evidently theyve got a new bacon thats not as good as it used to be. But Im writing this because as I sit here looking around I see my server who evidently missed lunch is taking time to eat. Then I noticed she was eating something and then licking her fingers by putting them in her mouth. Thats disgusting. She offered to get me a refill I declined. Wont be stopping here anymore.
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Francisco Razo
Before my friends and I walked in the door the cook was giving us a look of hate. He was leaning on the grill with his arms crossed looking at us walk in and just giving us the stank eye. I noticed him starring at us as I walked towards the door,as i walked in to the restaurant, and as I sat in the booth. I dont know what the problem was but I took my business elsewhere.
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Kevin Schneringer
Im here two mornings every other month. Foods is consistently good and wait staff is friendly. I typically wouldnt call someone out but the morning manager -Paul- hes a real gem of condescending rudeness. The crew turn over seems high and Id wager hes the reason. When he roles in the whole mood changes with the crew. Like kids whos abusive daddy just got home.
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Marisa Hall Olsen
Its Waffle House. If youve been to one, you know what to expect in terms of food and atmosphere. This location is my favorite, though. We love the staff and the service. When we walk in, it feels like were visiting family. Kel Kel knows her regulars and remembers what they normally order. I highly recommend this Waffle House.
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Jennifer Blanton
Eat here all the time and this is the first time Ive ever been so disgusted I will never go back. I will definitely be calling for some kind of refund tomorrow. Eating dinner with my family and a cockroach crawled on my table and no kind of discount was even offered. I will be calling management tommorow.
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Lonnie Robinson
Do not place a to go order on Sunday Mornings at 8:30am. Your entire order will be incorrect and you will have to wait for them to fix it and never leave with out checking your order. Two employees argued with me over a $12 to go order. My order was not corrected.
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Johnny Sutherland
Fast and nice employees but the place has roaches. Roaches on the counter top saw them when I paid for my meal. Yes not one but two nasty nasty nasty roaches. Not hiding but running around on the counter top. Like what the hell. My last time going there.
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Saud K
I have lived in Atlanta for a LONG LONG time.. and this was the first time I went to Waffle house. Its just not that appealing to me. Because theres not a lot of stuff I can eat over here. Pretty much eggs and toast. Which can be easily had at home.
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Dominique Mobley
This is our 3rd time visiting here. Mr Herschel is always friendly as well as the staff. Darrel was our waiter today, he did an awesome job serving us. And we met new friends on top of that Sonny Hawkins Milton High alumni. Small
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Charles Bowling
One of the most friendly WFs Ive ever visited. Its close to home and being open 24 hours makes it a staple in my life. From Breakfast to the chicken dinner you will find something that will satisfy you!
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Robert Freeman
This is the Best Waffle House I have ever been. If you come and meet the staff, you will have the most incredible experience. Trust me theres no better Waffle House in the state of Georgia.
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Lilly Miranda
Horrible place to go eat, the waffle was burned, the coffee was horrible, the orange juice was horrible, eggs were uncooked, also the manager Paul is unprofessional rude!!!!!!
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Ryan Sandwich
Its a good Waffle House with friendly staff. It doesnt get too busy: I dont think Ive waited even 5 minutes when showing up right in the middle of lunchtime.
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Jonathan tilley
They are closed for Construction but there are no signs saying they are closed and there are people cooks inside walking back and forth it looks like its open
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Mandy P
My go to Waffle House for years. They have saved me from more hangovers than I can count. Thank you Waffle House. Still my favorite hash browns ever.
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Kevin Young
Actually one of the best run Waffle Houses Ive ever been to. Surprisingly clean with friendly wait staff, and decent food at a good price.
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Luis Peña
very nice people there, warm environment, I really loved it and the manager as well as the staff are so kind, also the place is clean
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Helaina Cochran
Waitresses are angels the manager was like a tyrant. I felt really bad for them and the cooks he stood there and BARKED at them