I Love NY Pizza
| Address: | 980 Birmingham Rd, Alpharetta, GA 30004, USA |
| Phone: | +1 770-442-9699 |
| Site: | ilovenyp.com |
| Rating: | 4.1 |
| Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM |
Location
Photos 100
Reviews 18
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Jane Cox
On my first visit, we had to wait for our food for about an hour and then had to wait for another 30-45 minutes to get our bill, after we had been done eating and asked FIVE times to get our bill, but we excused that experience because the canton location had just opened and I have worked in food service so we understood how things may have not been put together smoothly. Well, after today, I refuse to go back. I ordered something off the menu that I misunderstood. It ended up being something not quite what I wanted, but I didnt make a big fuss about it, but I did send it back, because it was truly not what I wanted or expected. After sending it back, the manager comes out to confront me and ask for my feedback, but it ended up more of him lecturing me and talking to me like I was stupid that I didnt know what I was ordering and also proceeded to roll his eyes at me when I talked. It wasnt something to cause a fuss over... I appreciated that he wanted my feedback, but he definitely didnt handle it in a professional manner, so bad that they have completely lost my service... Pretty good food, but they definitely fail at their customer service.
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elaine smith
We have been VERY loyal weekly customers for several years. Sadly last night I had an experience that left a bad taste in my mouth. We placed our order and used a coupon but was given a different size pizza (larger) than what was ordered. At the time I said something to the boy taking my money and he just shook his head like he understood he had not applied the coupon. I was given my stuff and left. Later I realized I was charged for the larger pizza I DID NOT order. So, I called the owner this morning and explained that I had ordered the large pizza with a 7.95 coupon but was charged over $18! The owner could have cared less, he ADMITTED they made a mistake in my order but instead of calling me back to clarify what I wanted, they assumed it and charged me for their mistake! Its not even a money issue, its a principal issue now. Very Poor Customer Service if you ask me! Guess we will switch to Alpine or Vintage Pizza in the future!
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A Private User
We stopped by there quickly to get a slice of pizza each. Boy was this a mistake. Two of the three employees didnt speak English, the only one who could speak English was rude, rang up our order...forgot to put the order in...came out on the floor and sat at a computer and played games. After abour 20 minutes I asked him if our pizza was ready (he just had to warm up three pieces (for $17!!!) he said he had forgotten about it he told the one non-English speaking man to throw something together then he went back on his computer and kept playing games..we demanded the food put in a box to go...it was the worst pizza ever. overpriced..and the service was terrible.Dont waste your money there.
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Kali Reeves
Used to go every Friday night. Last week we sat for 15 minutes with no service, no drinks, no menus... Finally just ordered to go and left. Called in a Togo order tonight, go to pick it up 30 minutes later and they never made or had record of our order. Confirmed I had the right number before he found where he wrote it down. A shame that the service stinks because the pizza is good.
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A Private User
We stopped by for a quick bite and were pleasantly surprised. The sausage pizza we ordered was fresh and hot, cheesy and yummy! We also ordered the Stromboli and that was good as well. Weve since gotten delivery from them and have yet to be disappointed. The owner and staff are friendly. Could use a little "warmth" in the decor department, but I wont count that against them.....
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Bronson Kurtz
Pizza was average and got less than stellar service. It smelled good when I went in but it was like they didnt want me. When I called on the pizza he puts me on hold for like 5 minutes. He just put the phone down and could hear them goofing off in the back. Anyway average pizza and the pizza was cooked on time. I spent 36 dollars on 3 large pizzas.
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Lyndsey Burr
Horrible! I ordered from them yesterday and had it delivered. I called today to have the exact same order delivered and they told me that it was under $15 and would not deliver. I work literally one minute down the road. Dont deliver to me one day and then get an attitude with me the next. RUDE!
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Anthony Nazzaro
have only ordered take out and delivery. the food has been over all pretty good. have ordered a verity of different items, and have been pleased with the taste and portion size. i have moved away from this location, and wish someone close by offers consistent pizza and other italian plates.
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Shawn Farquhar
I cant stop going this place everyday, this is my first stop before I go home, really delicious pizza, very friendly people. They speak different language, I dont know what that is but it sounds good, you should definitely try meatlovers and Roma pizza, and anti pasta salad
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CJ COOK
The thin pizza crust is the best in Atlanta however that is where it ends. The white pizza as well as the meat lover pizza has no flavor. Garlic and Italian spices are not that expensive. If they added flavor and good sauce it would be kick butt pizza
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Cindy Louhou
Eaten for years and service is worse than ever. Food to expensive. Cocky employees. Delivered wrong food. Went to pay him 5 w a ten for tip. he says no change. ...Left w ten dollar tip. Im done. Take advantage just because you are in Milton.
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Kenn Smith
The pizza was pretty good. Price was fair for what I purchased. I was left waiting longer than I should have to take my order as hardly anyone was there when I was. I write this off as ok on my first trip. I will update on my second trip.
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Doug Marranci
I Love NY Pizza has a NEW Owner.. Give this place a try. You will love the product, and the new owner is a super guy! I know you will be happy with the prices also.. Making the best pizza even better! Doug Atlanta Restaurant Exchange
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A Private User
I recently started working at Old Milton Family dental. This is the best New York pizza in Atlanta. I live in Buckhead, my wife, who is from New York makes me bring home a pie once a week. A must for NY pizza lovers. Rishi Kapur, DMD
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A Private User
I go there at least once a week (we live very close) their pizza is by far the best I have had in Ga and I have never received bad service.. also their English is just fine.... delicious NY pizza ... also yummy rolls!!!!
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Nuriye Alan
I love the pizza here. I think that everyone should try it. There is different flavores and different types if pizza. The place is really clean. I recommend this pizzeria to everyone.
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Saffet Aslan
Fast and friendly service. Delicious ny style pizza. Definitely recommend it to everyone. The business just chamged hands. I personally got to meet the new owner, very humble person.
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Gwen Barton
Pretty good if you hungry and check your order before the delivery guys leave. The delivery guys are great just take a lot of abuse when the restaurant gets it wrong which is 50/50
