Bonefish Grill
| Address: | 3279 Daniels Rd P108, Winter Garden, FL 34787, USA |
| Phone: | +1 407-654-6093 |
| Site: | bonefishgrill.com |
| Rating: | 4.2 |
| Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11:30PM 11AM–11:30PM 10AM–9PM |
Location
Photos 100
Reviews 21
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Christy Marks
My husband, mother-in-law, daughter, and I came in for lunch 4/11. After we were seated, a trainee waitress and her trainer came to take drink orders and we mentioned my husbands gluten allergy and got the dedicated menu. My husband requested the fish of the day and mashed potatoes. The waitress told us that they might not be available and said she would return to find out what he wanted if they were not. Between ordering and receiving a specialty drink, our waitresses changed. There was no mention of issues with mashed potatoes and when the food came out, my husbands plate had fries in it (they share a fryer with non-gf items and are not safe) and the waitress apologized by saying the mashed potatoes werent available. My husband explained the fact that he couldnt eat the fries or the fish because of the shared fryer and that the fries were touching the fish. She apologized, took the plate back and said shed send the manager to the table. He received new food, we ate, and no manager came to the table. When the waitress brought the check, she offered a dessert and said it would be out immediately. We paid the check and got our daughter into the seat with no dessert served. We ended up leaving because we didnt have time to wait. I am disappointed in not only the fact that the previous waitresses didnt pass on the gluten allergy to the new waitress and that the none of the waitresses returned to the table to find out what my husband wanted as an alternate to the potatoes.
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A Private User
Horrible service on the 4 different days. I called up and was left on hold several times. I drove to there while I was still on hold, grabbed the manager and had him listened to the hold music. My fish was under cooked twice. The owner was apologetic but did not fix the problem because both my neighbors had the same experience. For the price you pay, which is expensive, I expect better service than burger king. Other bonefish grills have much better service!
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Sheleeza Khan
Excellent steaks, my hysband loves the steaks, i love the bang bang shrimps. we dine at this location because it offers the best, same as how we at Shell Lube Shop located at the corner of Hiawassee and w colonial dr orlando Fl does the same for our customers . Excellent Services, friendly environment. Best Grilled Restaurant and hang out bar. We both share one thing In common. WE ONLY OFFER THE BEST TO OUR CUSTOMERS.
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Cody Snyder
Sadly this restaurant has dropped in quality. Tonights dining experience proved that. No sharing plates or silverware was on the table when we were sat. Our server didnt ask us for our drink order and went straight to our dinner order. Our server wasnt very attentive to us or any of his tables in his section. The food was ok for me, a little under seasoned and a small portion
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D. K
Consistent and delicious. Sunday brunch is nice when the overpriced breakfast places are ridiculously over packed. Bar tenders are good and friendly. However, "Chilean Sea Bass" is just an expensive name for the "Patagonian Toothfish" and the cheap toothfish is overpriced here as well. But nobody wanted to eat a toothfish so Lee Lantz changed the name and hiked up the price.
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A Private User
Never thought it would happen at a BF Grill, but it was the first and last time at this location. Slow service, no plates, 1 1/2 hrs for fish tacos and cheeseburger. Waiter called me "brother" non stop and "my ladies" to my guests. Terrible, food sat in window for 10mins waiting for chips. Made them bring food anyway! Chips came out 5 mins later and they sucked.
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Adam Gillrie
Best sea bass Ive ever had. Ive eaten all over the country at some of the most expensive restaurants but tonight the best fish/sea bass I ever had was at a chain restaurant. Id take a picture but its all gone. I got it cooked imperial style which I didnt see in the menu and it was amazing. Also great service which wasnt easy as they were slammed.
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Marcus Whitiker
I found the wait staff to be rude and inconsiderate. My server was Barbara at the Winter Garden location and in between her checking her phone constantly she was able to provide me with my food. I was left without a refill for quite some time and being in the industry myself, I found her to be unpleasant and obviously not wanting to be there.
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Nicholas Pham
We received top notch server from our waitress. She was patient and seemed genuinely excited for us as it was our first time dining at a Bonefish. Our waitress took great care of us offering recommendations and generally making sure our experience was excellent. Our food was cooked to perfection as well. Ill definitely be going back.
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Tom Davies
Went tonight with a party of nine. The food was very slow and when it arrived some was undercooked and some was cold. The kids meals were ordered with the apetizers and yet they came late too. Neither the manager nor servers made any attempt to comp or discount the meal. Very unimpressed and shall avoid in future.
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Adam Parish
This is our nearby and consistent date night location. I pretty much love everything about the Bonefish dining experience. While its a consistent experience, they are constantly making subtle changes to the menu and this location recently updated their interior furniture and arrangement.
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gabriela renderos
This is one of the best places to eat specially if you love sea food. The bang bang shrimp is what the are known for and with good reason since its the best appetizer. Its very nice and classy the atmosphere is great and every time Ive come I always have a great experience.
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Katie Hutchins
Food is good but do not send food back or complain, my lamb chops were too fatty and I complained and was given new ones, they added a bunch of salt on them (on purpose, since it tasted like I dumped the salt container in my mouth) Not worth time or money to come here
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Ashley Gold
Our family quickly became regulars after moving here over the weekend years ago. My husband and I absolutely love the salmon dish here and the kids are big fans of the tuna sushi bowls. This is definitely our go to stop after traveling so much
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Ricky Brigante
I dont eat seafood but still am able to enjoy this restaurant for their filet, au gratin potatoes, and house salad. The potatoes have a good bite and are covered in drippy cheese. The salad dressing is unique and tangy.
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Ron Obert
Just sit at the bar and have a great time, the service from the bar staff is outstanding, drinks are ample, and the food is superb, this is a great place for a casual dinner
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Brandon Jones
Ive been here twice and the second time the food wasnt that great everything was cooked wrong but the management really made up for it with their wonderful customer service!
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Joanne Polynice
The food was great but I had to ask the waiter for a new plate and silverware twice because it was dirty! I wouldnt recommend that anyone visit this specific restaurant.
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Trevor Persaud
The food is always very well prepared and the drink specials are tropical. Staff clothing and dishes werent as clean as it should be but overall everything gets a plus!
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Maria Suarez
Absolutely loved this place. My husband and I had such a wonderful, romantic expierance. Shrimps were out of this world. Definetly a must. Oh, service was amazing.
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Michael
Good food, great service. Prices could be adjusted a bit, as for wasnt great, just above average. The area is nice, offers plenty of parking and comfy interior.
