Address: | 2425 N Rocky Point Dr, Tampa, FL 33607, USA |
Phone: | +1 813-281-1943 |
Site: | therustypelicantampa.com |
Rating: | 4.3 |
Working: | 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 10AM–2:30PM |
ME
Melissa LaRosa
Where should I begin? My husband and I recently got married at the Rusty Pelican on 2-20-16 in Tampa. We met with Don who was a self proclaimed "wedding coordinator." We picked the Rusty Pelican for sentimental reasons, my Grandmother who I was very close to passed away months before my wedding and her and my Grandfather celebrated their 50th anniversary at Rusty Pelican in the Grand Ballroom (which is where we had our wedding.) Don assured us that everything would be beautiful and how he has been doing this forever and he was in the million dollar sales club and so on. Well the entire wedding planning process which was a year out, I heard from Don maybe twice he made my wedding planning experience ABSOLUTELY AWFUL to the point where I came to my final appointment in tears. He was NOT accommodating at all with ANYTHING. We were not allowed to have a rehearsal instead it would be a 15 min run through of explaining where we were to enter for the ceremony thats it. Then the day of the wedding we had single bows tied to the chairs that lined the aisle that he told my Mom and I the day of the wedding that WE would have to take those down after the wedding ceremony because they dont do petty things like that (how embarrassing would that be having my guests see me take down decorations the day of my wedding?). He was told specifically by my now husband and I not to step foot at our reception and luckily he didnt because after that the night was great. Great staff helped us with food and drinks and breaking down everything at the end of the ceremony. Unfortunately since Don plays a huge part of the wedding process I will say that for any bride getting married PLEASE do not put yourself through the added stress of having a wedding here unless you enjoy crying and hating every moment of the wedding planning process which although stressful should still be something somewhat enjoyable and not down right miserable. Unfortunately I cant recommend this place to anyone else and for our one year anniversary although it will be comped by them we will ABSOLUTELY NOT be going back. I rather pay someplace else to have great service than to have something comped and be miserable.
JE
Jessica Wilcox
If I could give zero stars I would, but I cant. My best friend got married there and I was the maid of honor, as we were leaving our hotel to head to the venue the power went out. I know it is not the Rusty Pelicans fault, but the way it was handled was a joke. The wedding coordinator Don gave us no direction as to what was going on and what we were going to do without power, he was barking orders at the bridal party and guests complained they could hear him shouting g down the hall right before the ceremony started... when we were done with pictures and the power had not come back on I asked the staff what the plan was and if there were any generators available , meanwhile the wedding Coordinator Don was nowhere to be found and he just left before resolving the issue and coming up with a plan. A staff member told the mother of the bride they can have a do over another day... really that was their plan to ask them to just redo the wedding... that was NOT going to be the solution so My self and another bridesmaid went to Home Depot and rented enough generators and fans to keep the wedding going... which I felt they should have offered to do the min we didnt know when the power would come on. Of course as soon as I pulled up the power was back on but I was happy that we had a actual backup plan. Needless to say the wedding ended up happening but the lack of communication, and solution to solve the problem was a complete joke and the coordinator was useless.... I will recommended second guessing having an event there and they WILL" be receiving my $300 rental bill from Home Depot
CA
cassie hyde
This place made my wedding day unforgettable in the worst way ever! Michael (our sales manager) was the worst wedding planner there ever was to exist. Throughout the planning process I barely heard from him up until about 3 days before our wedding and that was only to collect the money. I also asked him to do small things like hold the bouqets for the girls until we arrived since the florist would be delivering them there and he said he didnt do petty things like that. Also, my ceremony was moved from outside to inside since it was raining which was understandable however, he made my guests sit in the most ugliest stained Burgundy chairs that did not match my wedding. The least he could have done was put chair covers over them. He said not to worry about decorating the reception room because he had it under control but my wishing box table was missing the little papers for people to write us wishes on. The main issue that I had with him was that be promised on the day of the wedding everything would be organized and he would guide everyone in the wedding party. That was a total lie! Everything was chaos and no one new where to go or even where to sit? He also left our wedding early and didnt care what happened the rest of the evening to us or my guests. Please to all future brides all Michael ( the sales manager) cares about is the money!!!!! Please reconsider this place. He does not work with you to make your dreams come true.
CH
Chris S.
Ive been coming here for 20 years but it had been a two or three years lately. I forgot how much i love this place. Its just a great old school classy restaurant. Beautiful views, great service, and fantastic food. Its the kind of place you show up a bit early to...sit at their bar, have a drink by the fire and relax before dinner. Its a really nice place, but like all nice places, suffers from people who simply lack the class to dress appropriately. This is not Red Lobster...this isnt Codys. Leave your shorts and t-shirts and flip-flops at home. Have some respect for those around you and for yourself and dress appropriately. It happens everywhere I guess, but i wish nice restaurants would turn people like that away Itd also be nice to have a no small children policy after 8pm on the weekends. Not quite sure why people think its okay to bring infants and toddlers out to fancy places or bars at a late hour on the weekends. Its just disrespectful and shows a lot about their character. These sorts of places are a dying breed. This restaurant has amazing character and the food and service to back it up every time. Im sorry this dropped off our list somehow but were absolutely going to put them back on rotation.
A
A Private User
Food WAS great. Service was AWFUL. This was on Tanksgiving Day. First off, we came all the way from Grand Junction, CO. and we did make reservations IN ADVANCE. Were NEVER told that it would be a buffet. My father is disabled and cant do buffets. I had to basically grab a try and go back and forth. No wait staff helped nor asked if they could help with this. We were seated by a "KIDDY TABLE" full of kids, (read that as YOUNG ADULTS) who did NOT know the proper way to act in public. They were being loud and obnoxious. We did try to say something to the manager who basically, in a very nice way, told us that if we didnt like it we could go somewhere else. Very insulting. Also, we were told that "if you go to a zoo, surely the animals may do something distasteful..." Uh.... yeah. THIS WAS NOT A ZOO. The wait staff was clearly over-worked. I felt bad for them. They were clearly stressed out to the max. The management were assholes. Period. That, and they went and charged us 112.00 ANYWAY. They COULD have offered to take some of that off of the bill. Nope. Basically, they gave us the impression they just DID NOT CARE. Now, Ive been here prior and it was pretty good. Just NOT on a holiday.