Address: | 1541 Washington Ave, Miami Beach, FL 33139, USA |
Phone: | +1 786-717-7223 |
Site: | fooddeliveryinmiamibeachfl.com |
Rating: | 4.2 |
Working: | 11AM–2AM 11AM–2AM 11AM–6AM 11AM–6AM 11AM–6AM 11AM–6AM 11AM–2AM |
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Charles Gray
Here in Miami on vacation. Saw Miami Grill, thought it would be a good place to take my buddy to grab a bite to eat. Ive eaten at Miami Grill many of times in the past and I thought the food was pretty good. My buddy had never been. And I told him how good the food was. My friend order first. The music in the background was so loud it was really hard to hear what the cashier was saying. The cashier ask to take his order, he proceeded to place his order, while in the middle of his order she asked his name. He thought she was asking what kind of drink did he want. So he said Coke Zero. Unknowing to the 2 cashier that were at the register, my buddy is a disable veteran of the Air Force after serving 21 yrs of active military service and has suffered hearing lost. Will the 2 cashier started mocking him say, "your name is Coke Zero" we did not see the humor in there joke, but we both just let it pass. He paid for his meal and then I ordered and paid for my meal. We ordered the same meal. He then proceeded to get his Coke Zero out of the machine to find out the machine was out of Coke Zero and a couple more drinks. He went back to the counter to let them know that the machine was out of Coke Zero and ask if he could just get a bottle drink instead. The male cashier told him he would change out the syrup in the machine, give him 2 minutes. I got my drink and we both sat down. As I watched the male cashier, he had the syrup box in his hand but he kept getting distracted with other things. As we were sitting my food came out first. He ordered first, we order the same meal but my food came out before his, so I asked "how did I get my food before him" and the girl just had a dumb look on her face. I see the male cashier starting to go near the drink machine and he gets distracted again. So I say to him its been 15 thats hes been waiting on his drink. I know 15 min had passed because I looked at the time stamp on the receipt. He starts to get smart and argue with me. Saying hes about to change it. Then he gets distracted one more time and starts to argue with another customer that was at the cash register. Then another employee come from the back and trys to deescalate the situation. By time time we were fed up and asked for our money back and so did the other customer that the male cashier was arguing with. Needless to say, I will not be going back to this Miami Grill.
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Mohamed Doumbouya
I went to this establishment with my friend because we heard great things about it. The chaos her was super friendly I cant rennet her name but she was black with short hair. S he emailed the whole time and was very engaging. I ordered the shrimp and rice platter and grilled wings. I sat down and 15min the food was ready. The store manager at that time went over to pic up the food and bring it to my table. I started to eat the food when I noticed there was a long piece of hair in my food. Red hair to be exact! I told the cashier he apologized and told me they would make me another one. As I looked around the store manager who brought me the food had red hair and when I mentioned it to her she brushed me off and said the cashier already apologized! How rude can you be! Your a store manager thats no way to carry yourself. I wasnt offered an apology from her and had to change my order because they were out of rice. I will never come to this establishment again and recommend that everyone stays away until they re train the manager or get rid of her. I will also be filing a complaint for the department of health
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Alex Mujica
Es un gran restaurant,la atencion es exelente el ambiente es agradable la comida super buena muy famoso por su s alitas y su philly cheeseeteak lo recomiendo las hamburguesas buenisimas y por supuesto a la hora de pedir un delivery son muy puntuales el driver es exelente persona ademas de muy apuesto
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Desmond Bounds
This establishment in the heart of South Beach knows how to handle their business! All of their employees are warm and welcoming, had no problems, and the prices are great. The manager, Bryan, made sure each and every patron was taken care of and felt like they were at home. Food was cooked to standards and perfection. The building could have been larger, but that is not their fault. Overall, 5 stars and I will definitely be returning.
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PeeJay Nelson
Trash!!! I guess I was the lucky person that they selected to mess everything all up. Delivery driver decides he doesnt want to work and takes almost 2 hours, so I end having to go pick up my food, get the food go back to work open it up and my orders wrong. So I go back again to get my original order, come back to work to eat and its not even good. Definitely not eating here again. And this was my first time eating there.
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ray c
its not them its the delivery people, i paid 15.00 with tip for the for my food. Came cold and on top of it no sauce. i called them and the girl said she was so sorry, i told her i need to take my break at work, why do i have to eat cold food. ohh yeah no sauce for my Gyro. Really? i dont need a microwave to heat up my food when its supposed to be hot!!!! Change the delivery people please!!!!
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Nicolas Gumpert
Trendiger Laden für einen schnellen Snack. Etwas Abseits von Haupttourismus, aber sicherlich kein Insidertipp. Essen ist umfangreich und günstig, aber auch natürlich richtig ungesund.
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Jorge Blanco
i put an order down for delivery and when an hour went by i had to call and asked what happened ? The lady who answer the phone said the order never went out because they had change registers. When i asked if they can do anything for me she said no. This is very unprofessional and this place should be shut down or fired all staff specially managers. This is a serious matter.
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Destiny Johnson
Bryan the general manager is amazing. He provided amazing customer service and made sure that every thing that we ordered was correct. The staff at Miami grill are nice, funny and friendly. The atmosphere was wonderful. I would recommend coming here at all times, even if you have the late night munchies. 10 out of 10 on this restaurant and I live in Miami. :)
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sarah cunning
I love Miami Grill, This is my go to spot for wings, and the chicken Philly is amazing. When I first moved here I was looking for good gyros like back at home in Chicago and my friends said to try Miami Grill. I came in and the staff very friendly and helped me with the menu. The prices are great and they are open late!! So happy they are in my neighborhood.
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DarkskinChick xO
Worst food ever. I ordered two different meals because the first one was disgusting. The burger was so skinny all I was talking was the damn bun! Next I ordered a Philly cheese steak which was disgusting also. The bread was hard and the meat tasted like it was sitting out for a while. The staff was friendly but the food is gross! I will never go back there