Address: | 1510 W New Haven Ave, Melbourne, FL 32904, USA |
Phone: | +1 321-951-9777 |
Site: | smokeybones.com |
Rating: | 3.9 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Cynthia Tobin
We got our meals for free - - they were so horrible the manager paid the tab. Do not go to this restaurant unless you are not a cook - or you are a glutton - - and want that triple layer burger. The vegetables are frozen and although cooked to the correct crisp tenderness - - - yuck - - when the best and cheapest broccoli is just down the street - - - I am suspicious that the mashed potatoes are boxed (even though they had lumps) and I am positive that the gravy is canned - - I had pulled pork that was almost tasteless - my sweetheart had fish and chips - - - and the fish - - - WE ARE IN FLORIDA - - was not fresh but frozen and out of a box. My sweetheart is from Georgia - and admits I can fake Brunswick stew that tastes better than this obviously out of the can overpriced cup. Everything extra costs extra - - cheese for that? Dollar fifty extra - - extra for everything. Cocktails posted as $3.50 all day - - unless you want something other than the cheapest of cocktails - - vodka and orange juice or a cheap bourbon - - any gin starts at almost six dollars. We didnt complain through the meal - - although the waitress ignored us after I was unhappy about the cocktail rules and ordered water. But when we found that they were no longer a part of the company whose gift cards we were holding - - - well - - - that is when the manager stepped in and paid for dinner - - - the only thing that saved the evening - - - yes we tipped the waitress generously - - Cynthia
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Natasha Estime
First of all, let me say that my server at the Melbourne, Fl location was phenomenal. Jasmine provided my boyfriend and I a legendary experience! She was genuine and patient with all of our inquiries on the menus. She greeted us with a smile and checked on us constantly. Also, she got to know us in such short time & paid attention to our taste and made suggestions accordingly. This staff is beyond lucky to have Jasmine on their team. Coming from a past server, I am a very particular person when it comes to my dining experience and smokey bones made my date night and Memorial Day a success! In fact, I went out of my way to download this yelp app to further write a review on top of taking a survey and speaking to the manager personally. I highly recommend smokey bones as a restaurant to dine at. The food is delicious and their service is indescribable! Honestly, they have just earned themselves a lifetime guest. Thank you Jasmine for making our Memorial Day one for the books!
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Deborah Wiles
We arrived for what was Monday Special...all you can eat Wings...my man is THE Hottest Wings eating guy in the World. So, sounded like a good idea. When we arrived, ...we had already ordered our picture of Killians Red to share Then our waiter said the special doesnt start until 9:00P.M. Okay, we told our waiter wed eat elsewhere, This is when he started an negative attitude. He refused to speak to us, saying " I Have Other Customers" then when he had spoken to us, he had the audassity to ask us if wed HAVE ANOTHER...all we had was the beer. Ignoring us once-over, he actually asked again...Will you Have Another??? My Husband & I came to your 192 Establishment With the desire to not only taste the best ever hot wings...but also to be a blessing to our waiter.
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Sue Wilson
First time here today as my birthday treat. The server, Desiree, was great, the owner was super nice and was the one who seated us. We both ordered the baby backs & pulled pork combo. The pulled pork was awesome-juicy and full of flavor, while both our ribs were not so great-we told Desiree the were dry, she was so sorry and quickly brought us both fresh ones that were just wonderful! The coleslaw and baked beans were teriffic also. We will absolutely go back! I didnt see any slow servers, nor anyone not being super attentive and helpful. Everyone we noticed was bustling their fannies off, getting people what they needed and refilling drinks, etc. Dont know what happened with the bad reviewers, but our service & food were excellent.
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Joseph Hutton
I knew something was wrong when I walked in and saw no one eating here. I watched this place slowly sink over the years. At one point they had great service and good food, but today they lost another customer. I was having a great birthday before I tried to use my 10$ coupon and they told me it was dine in only. I have ordered in and used a coupon a bunch of times and never had a problem. I noticed the new manager and asked if this was a joke and they made some bs excuse about new computers not letting them , they had the same register as always. I told them I wouldnt be coming back and when I left was surprised to see people still waiting to be seated in an empty restaurant. No anger just disappointing....
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Michael Prentice
Brisket is decent when it is served warm, but it is quite bad when it gets served cold (happened a couple times now). Lunch specials are mostly all good and a bargain. Lunch special salads are quite good and a great price, but leave you hungry later in the afternoon. There is often extremely slow service mostly due to a slow kitchen. Today I tried their burger for the first time. I picked the pricier Angus beef, medium-rare. It came out well done (no pink at all) and not very juicy. I had cheddar on it but it came almost cold (not melted). Overall it was a disaster of a burger and I wont be ordering a burger there again.
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Sandy
Waited over 40 minutes for our food and this place was practically empty. Food was not right and had to do redone and that took an additional 20 minutes for a burger. Drinks werent refilled without asking and when I asked for a refill the server took over 10 minutes to come back worth it. A pregnant server was feeling on her breast and didnt even wash her hands after. Completely horrible. Upon leaving most of the staff was outside smoking and drinking wine so that would explain why it took so long to get our food.
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Randy Lombard
Very disappointed. ....the ribs had that boiled flavor with sauce on them not smoked for 4 hours, very small portion and so tough. My dates salad was very very small for $13.95. The large bowl looked have full. They apologized for not having two ingredients in the salad and tried to make up for it by putting extra bacon bits on it. We had a table of six people and not one of us was happy with there food or prices. Our waiter did fine and that is our 1 star...Will not go back.
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A Private User
Always a disappointment especially when muffin top blondie serves us. Typically gets the order wrong... This time twice. The liquor in our drinks was sparse I had to ask for water and when I did it took way too much time. Appetizer was cold and we eventually found out that she gave us somebody elses. I usually dont take the time to write these reviews but this has happened too many times and its always with the same server. Please get rid of her