Napolis Pizza Cuisine
| Address: | 5624 Arlington Rd, Jacksonville, FL 32211, USA |
| Phone: | +1 904-745-1500 |
| Site: | napolispizzacuisine.com |
| Rating: | 3.7 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM Closed |
Location
Photos 48
Reviews 26
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Tisha Tee
Poor customer service and the owners wife is rude and very impatient she doesnt like when a black person order from her resturant,which means when a black person order she treats them with less hospitality and whites get treated with more enthusiasm and good hospitality....She rarely says hi when you come into that establishment she turns her nose up and frowns her face up like you stink.Shes a very bitter person and racist ..but yet she doesnt think about how much business theyll lose treating people nasty it shouldnt matter what color of a person skin is everyone spend their money just the same....beyond all that Ive seen roaches...spiders..& flies in the window seals,mold on the walls in the restroom,..trash and boxes always scattered along the parking lot flying across the way.The dumpster always stinks really bad and she has the audacity to treat customers bad like thats a 5 star restaurant lol!!!...its been times Ive had other people tell me shes rude and will not give you your money back if youre unsatisfied with your order..... Its been several occasions Ive ordered pizza and call to tell them its burnt & they would say something nonchalant!..they dont give a damn!! Nor do they care about their customers or customer service...Just sad..
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Rye Baldy
I usually would give 5 stars, been coming here for years, i usually get my freshly baked calzone home as quickly as possible, because i wanna eat it when its straight from the oven and all warm and crispy! Never wrote a review before, because everything was good, but it was like rubber, i had to heat my oven and get it all toasted and the cheese oowie gooie, hate to leave a 3 star now that i think of it, kinda depressed actually, seeing i have been a patron many years. I asked for extra marina sauce, and they didnt give me any extra, i love my calzone swimming in marina, they are starting to get like bad and not care......sad, really sad........maybe they should start selling mexican food, since the owner runs mexican food trucks, maybe easy Italian food is too hard!!!
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zencapri
Ordered a stromboli and my husband got a calzone but mine looked exactly like a smaller version of his instead. It was crescent shaped with no sauce in it. The onions in both of ours were giant chunks and undercooked so it was overwhelming. Also the "deluxe" he ordered had only the same ingredients as mine which were steak, onions, mushrooms and cheese and we were charged $1.40 extra for each of his toppings which came to almost $20 just for his. I could have saved money and ordered a small calzone since thats exactly what I got it appears.The cost was overpriced for mistakes like those so we wont be going back.
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A Private User
Food is great, but they wont honor their coupons as writtten. We took in a current 1/2-off entree coupon, when you oder another entree at full price. When it came time to pay, the night mgr said the coupon only applied to "pasta dinners". Politely I showed her where those words are nowhere on the coupon. It only says "dinner". She said no again. I politely gave her a 3rd opportunity to honor only what the coupon said. She refused again. Our family of 4 eats out 3-4 yimes per week. Her refusal to honor that coupon will be extremely expensive in lost business and poor reviews that Ill pass on to others. BILL
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Christine Carde
Customer service was bad the waiter never returned back to our table, the pizza was ok, the ceasar salad was far from what a ceasar salad is supposed to be... BUT the worse is...... as we looked to our right we seen a roach crawling up the wall, also on the table into the pizza box. After advising the waiter of the roaches he didnt seem to concerned and continued to charge full price. I would never recommend this pizzeria to anyone.
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Vicki Green
Best pizza! Tons of cheese! Great sauce on pizza! Will definitely be ordering there on a regular basis!!!!, I posted the previous review over probably a year ago! (soooo this is an update) Feb 16th! 2017!This place makes delicious pizzas!!! They are not skimpy on ingredients at all! I always order extra cheese (thats a must! I love this place!
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rose mary
My nephew has been raving about the Carnavore Calzone forever. So..I finally broke down and brought one home for dinner. Not knowing better I ordered the large. My boyfriend and I ate dinner that night, lunch the next and and dinner again!! It was delicious! !
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David Burt
I love this place. The locale is a little "humble" so to speak, but its a great value for what you pay, especially if you get the special. The calzone on Tuesdays for $4.50 is the best deal in town, same with the lasagna on Saturdays. Definitely worth a try!
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Jill Haskell
I am giving it 5 stars because if the daily specials. They are awesome and affordable. Everyone should try the Tuesday Calzone and the Wednesday Spaghetti specials. A good neighborhood small restaurant like this reminds me of eating with family. TRY IT!!!
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Sarah Samurai
The food was delicious, and the portions were huge! I ordered the small Stromboli and got 2 meals out of it. My husband ordered a small pizza and it was the size of a medium from a chain pizza place. The ingredients were fresh tasting and not greasy.
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A Private User
This place exemplifies "mom n pops", but is a bit of a let down. Apart from the dirty and disorganized environment, tables not busted, mold in the bathroom, and disheveled looking staff... the food is pretty tasty.
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David Jones
Environment is very....casual. Service is good and friendly. Food is solid for the price you pay. I eat here a few times a month on average.
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A Private User
I eat here at least once a week. They have daily specials. Excellant prices, nice people, good food. Tell them Rebecca sent you!
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Anja Frazier
The food is delicious and its a very casual place on the inside. Ive been ordering from them for years and never regret it!
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Austin Ingram
Great place , great food . Good people . And they serve beer what else do you guys want , come by and give them a try !
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Jose Duarte
Calzones are very good and they have awesome daily specials. Daily specials are great value and amazing food.
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Patricia Johnson
We get take out all the time. Better than Dominos or Pizza Hut. Love their salads too
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Anthony Santiago
Great food. Its a bit run down but the food and people there are great.
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Randall Taylor
Dont let the place fool you. Mom and Pop resturant with great food.
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B T Hill
Good food at reasonable prices. I really enjoied it.
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A Private User
They do have great pizza, calzones & salads.
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Vernon Washington
Good authentic Italian pizza and calzones
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LockedIN Magazine
Great food. Nice place
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Leonardo 090909090
Great pizza and Calzons
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mike coyne
Love the food here.
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Mary Cox
Good food.
