Address: | 16230 Summerlin Rd, Fort Myers, FL 33908, USA |
Phone: | +1 239-267-2813 |
Site: | fiveguys.com |
Rating: | 4.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Shelby Varner
Terrible experience. Will not return to this location. We placed an online order that said it would be ready at 3:34. I arrived at 3:35 and they hadnt even started our order. Finally they called the name on our order multiple times and I said that was for me. Got all the way home and it was completely the wrong order. 4 little burgers instead of 2 regular and a smaller fry. I called and told them what happened and they had already realized it. They said to come back and they would have the right order and would adjust the price and he told his manager. I get there and no other customers were there. One guy came up to the register, didnt greet me or anything, and finally I said I had just called in about having the wrong order and he had no idea what I was talking about so I explained and finally someone else walks up with a bag and asks if that was mine. I said yes and they handed me the bag and just stared at me. No apologies no nothing. Then I realize they didnt even remake the order so the fries were soggy and the burgers were cold. I completely understand that mistakes happen and wouldnt have posted a review if they had just apologized for THEIR mistake. They make Five Guys look bad.
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Phil Steinberg
WOW! What a surprise. My wife and I hit this place several years ago on the recommendation of my wifes co-worker. At the time we did not have any Five Guys in Canada. We now hit this location of Five Guys every time we go to Sanibel Island. The burgers are fresh, amazing and loaded the way you like them, not miniature cookie-cutter burgers you get at the "top 3" chains - you know, the kind that look huge in a photo but disappointing when you get them. Five Guys burgers are messy, big, juicy. The fry gods would be happy as they use fresh cut, never frozen and they heap them up in the bag to over flowing. OMG - having a saliva build up moment. This location is clean, staff pleasant. Cant wait to go back! 5/5 stars. Phil, Burlington, Ontario, Canada.
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Julia S
It was disgusting. Burgers were made cheaply. If they have good reviews on the wall, those are old. Cheeseburgers are horrible. Cheese tastes literally lime of it is rotten. There was this one girl who worked there, who was African american and had box braids with brown hair with a touch of orange yellowish hair. She seemed to be annoyed with work and everything and she kept rolling her eyes thinking she was too good to work there, and otherwise she never was polite to the custermers she just said your welcome without a smile or anything and otherwise I was observing her and she kept shoving everything in the bag. Find that a annoyed employee. Fire her I recommend. Well, I wont be ever coming there again
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Jill Emery
In a hurry, so called ahead. Thought this meant faster service. No so, after paying (in line) waited for ages. Discovered they had put my order on top of the fries, even though I had announced my arrival.Its to keep the order warm. Think this system doesnt work. Also need to have half fries order on the menu. Nobody can eat a mountain of fries, and I feel guilty when I throw half away. Five Guys is my favorite (and only) FFR (fast food restaurant ).
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Patrick
Ein wahrer Pommesfreund sagt: Unbedingt probieren!! Burger auch sehr appetitlich! Ps: die kleine Portion Pommes ist viel größer als erwartet!
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Jarett Chizick
Went during lunch rush/hour for a lot of the businesses in the area, not just transient business... fast, friendly service, quality burgers & customer service with attention to everyone I wasnt expecting. Will be back again.
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Shalonda Crawford
I like that it friendly, fast service, never dry burgers or hotdogs. I like that they give up peanuts while you wait for your food; so you dont stand and wait. I love their French fries they are seasoned and you get a lot.
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Bobert McQuill
My local favorite for great hamburgers! Burgers and fries are amazing and the staff is very friendly. Always top themselves with great food and service! If you want a good hamburger, I definitely recommend stopping in!
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A Private User
The best recent addition to the Healthpark Area! Aside from the fact that the meat is fresh and never frozen; the regular sized fries is enough to feed a small third-world-country.
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Caleb Worst
Love this place. The burgers are phenomenal, the chefs are nice and they try to get your order out as quick as possible. I love nuts in my mouth also.
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Chris Conti
Five Guys Burgers are my favorites the fries are on fire! Everything is on point with five guys friendly staff clean store I go there all the time
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Sophia Lynch
Me and my family ate here at least 4 times when we stayed at Fort Myers Beach for a week. So delicious! Sadly they dont have it here in Sweden :/
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Heidy Mones
This has to be the best Five Guys in Fort Myers! The store is clean, the service is great, the crew is so friendly and the food is sooo gooood!
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Claudia Pacheco
Excelente atención y las hamburguesas deliciosas
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Matias Escobar
The most tasty and complete burgers around. Fries are also excellent. Easily one of my top 3 places for buegers in the US
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Clay Duval
Staff is polite and efficient. Food is delicious. Ordering on the iPhone app has been super convenient and problem-free.
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Heather Burns
Staff was very nice. Fast service. Shermane helped me find an alternative meal since I couldnt have bread. Thank you!
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Mike Peterson
Our family has been coming here for many years. The hamburgers are always hot and juicy. We always have a great time.
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Dave James
Food quality still first rate. What used to be an overwhelming amount of fries is now less. Otherwise 5 starts.
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Mercedes Roa
Buena comida rapida.ricos hambergues
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A Private User
The french fries are yummy! But the burgers are just ok. My family loves it and the prices are great!
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COMPUTER COMPUTER
They have great prices for such great food and the workers there are so nice and make the delicious
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Claudio Fontana
Las hamburguesas más ricas en USA!
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The Good Aunt
When we want a burger and fries , this is the place to go. Never had a bad experience .
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Jonathan Hart
Its five guys and its always good. The fries are addicting and too large not to share.
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Ricardo Jaramillo
Is a five guys clean place¡¡ like all¡. And with the best tasty of the cheese burguers¡
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Dale Suslick
Very friendly staff. They work hard. Excellent food. Unlimited soda. Outdoor seating!
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Melissa Talbot
Clean fast food chain, food fast and tastes good. Reasonably priced. Big portions
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Randy Saineghi
Consistently Good. You know what to expect and they always deliver. #CajunFries4Life
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Bubble Bubbs
Quality was very good. Sadly they aint got a free style coke drink Maschine.
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Deborah Hopkins
Best burgers in town! Completely casual, outside seating and free peanuts.
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Aaron Ward
Food is absolutely delicious!! It tastes so fresh! Worth every penny!
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Francisco Herrera
Buen servicio
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JOHNNY WILLIAMS
Peanuts, bag o fries and burgers! What else do you need?
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Dan Barbo
Great food. Not my favorite fries, but the burgers are A+
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Greg Whaley
Im a burger lover and there everything burger is great.
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Jerome Infantado
They give out extra fries for some reason! Love it!
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JC SOMA
Not worth the price for the burgers and fries !!
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Michael Downey
Great food but the loudest one Ive ever been to.
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Samantha Jablonski
Always a great burger and lots of fresh fries!
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Saleena Gee
I love this five guys the workers are great!!
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Angie Skinner
Those hot dogs are SO good! And those fries!!
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Roberto Campos
Nicest & Biggest Five Guys Ive ever been to!
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Benjamin Bell
Very good burger, french fries were great.
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Frank Totten
The top choice for hamburgers by our kids!
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ShotsBy David
Love the burgers and the staff is awesome!
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Kenny Farley
Best service and great food for your $