Pizza Hut
| Address: | 7808 Wiles Rd, Coral Springs, FL 33067, USA |
| Phone: | +1 954-345-8333 |
| Site: | pizzahut.com |
| Rating: | 2.7 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM |
Location
Photos 32
Reviews 13
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Jennifer Kibble
Ordered a custom pizza and a pepperoni lovers. Got a veggie lovers instead. Called store to get the correct pizza sent to us. A female put us on hold. When someone finally returned to the line, a male, they didnt know what was going on. We told them again. Asked for the correct pizza to be sent to us and a refund for (1) one pizza, the wrong one. Man was standoffish, rude, and acted like it was our fault that the wrong pizza was sent to us. Then we asked to speak with the manager. On hold again. We told the manager, who had a thick accent) that we wanted the money back for the wrong pizza. He then said to call corporate and refused to give us our money back. I wanted to give Pizza Hut another chance. We have been going to Papa Johns for a while now. I feel bad for my husband for giving your company a chance. The customer service at this location was terrible.
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LadyLove Hooks
This Pizza Hut is terrible. Within the past couple months Ive ordered from them twice and theyve messed both of the orders up. The first time we ordered from them because my son wanted the chocolate chip cookies for dessert. The guy dropped the cookies on the floor before even getting to our door. My son was upset so I called them and they tried giving me a $5 credit to which I declined. They ended up bringing the cookies an hour and a half later. Last night I ordered from them again thinking it might of just been a bad experience. I ordered a pizza with pretzel crust. They brought a pizza with regular crust. I called them again and asked them to bring the pizza we ordered. Once again all they offered was a $5 credit. I would not recommend this Pizza Hut. Horrible service.
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Vishnu Singh
I live TEN minutes (max) away and they took 50 minutes to deliver to me. The pizza was cold. Manager Sergio told me he cannot issue a refund but will send out another pizza right away. After an hour the second pizza didnt arrive. I called and spoke to shift supervisor Gerson Nolasco (supposedly Sergio went home) that hung up on me when I asked where the pizza was. I called back and he hung up on me again after refusing to call his driver to find out why its taking this long. After one hour and 15 minutes the second pizza arrived cold again! I refused acceptance of cold pizza. So, now they have my money for pizza I never received! I am still waiting for a call from corporate to discuss this and hopefully get my refund.
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Richard Webb
The service here to sum up, is abysmal. This last (and final) time ordering from this pathetic excuse for a pizza hut was awful. After waiting an hour we get cold food, and missing some sauce for the breadsticks. Im then given a hard time about wanting the sauce delivered about how long it will take etc. Was offered a $3 credit for my "convenience". These is nothing convenient about getting cold food and missing items. By the time the sauce arrived well be done and the cold bread-sticks will be in the trash. Sticking to other chains when at home, the Pizza Hut near my work still has a great competent staff. (in Boca Raton). This one, does not.
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deadman6720
Screaming little black chick in the back complaining that she doesnt wanna do it. Spanish chick with the weird nose who knows how to do her job, but annoyed because others dont do theirs. Barbara the shift leader is an idiot who gave me the wrong pizza and the only person there that knows how to do their job is the muscular dark skinned guy he great!, but they had him running orders because I guess hes the only one that can do things right. I dont write bad reviews normally, but these 3 people tonight pissed me off.
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Kiizu
After an hour of it being delivered I still have yet to get my pizza and we live literally 15 mins away????? Edit: I just called, the man was extremely rude and say that "Delivery times usually is 40 minutes" Never ordering from them again Edit again: We called and they said it was cancelled at 7:16 when it was out for delivery at 6:54???? Why do I even try to eat here? They redelivered another pizza "pretty sure it was the one I was supposed to get" it was cold of course and they forgot my Mountain Dew. Lol
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Juan Guerra
Horrible service I was charge last night on my CC , waited 2 hours and pizza delivery never Show up .... i called the store few times and they just hand up the phone , and to make it worse , I come to the store and spoke to the Manager about it , he basically didnt care , then i looked back and i could see one guy making pizzas bare hands and and disgusting looking , I guess Im glad my pizza never show up or I will probably be sick today .
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Mirza Baig
My order showed up 2 and a half hours late because the idiots thought i said pick up even though it was delivery and i chrcked up on it every once in a while saying my order is late to my address so after realizing they messed up they still took an extra 45 minutes to deliver my pizza which was cold by then, worst experience ive ever had with a pizza hut chain or even yhe worst of any delivery
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Sara Otero
I order a pizza online, around 8:40 pm... Its 10:53 pm no pizza. Tried calling pizza hut, finally after 12 min they answer just to tell me they are a call center. He offers to switch my call where I order my pizza,I wait another ten minutes and no one answered. This would be the last time I order a pizza from pizza hut. By the way I am like 15 min and my pizza hasnt arrived.
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juan calle
Entre a comprar una Pizza y no me gusto ver que la persona que esta en la caja registradora cobrando y recibiendo billetes no se lave las manos para preparar la.masa de las pizzas...
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Anika Mucius
I ordered online for delivery paid almost 30 for a big box dinner . When I open for my box the sauce from the wings was all over the pizza and the pizza was cold . I waited an hour and 20 mins for my pizza . I called back to try and get another pizza but the manager was very rude and made it seem like he didnt know what I was talking about . Very bad customer service .
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Andres Pombo
I order my pizza from the local pizza Hut in coral springs. I order my pizza at 10:15pm when I called at 12:00am my pizza was still at the store. Came 1:00am and I called again they kept hanging up on me and came 2:00am and my pizza never showed up. I waited for 3 hours for a pizza that never showed up. What got me mad is they kept hanging up the phone on me.
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A Private User
This pizza hut sucks. i placed an order on 3/2/2012 @ 5:51pm. i called at 7:04 to see what was going on and they told me it was on its way. I called back at 7:20pm and cancelled the order. I left and got something else to eat. I get a knock on my door at 8:20 pm. its the pizza hut delivery guy. i was shocked after i cancelled the order an hour before. WOW.
