Panda Chinese Restaurant
| Address: | 112 Fox Hunt Dr, Bear, DE 19701, USA |
| Phone: | +1 302-832-1688 |
| Site: | pandachinesebear.com |
| Rating: | 4.2 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 12–10PM |
Location
Photos 9
Reviews 11
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Lauren McMillan
The food was mediocre, but the service was worse than the DMV on a 90° F day. When I called up Panda Restaurant, the woman on the other end delightfully began the conversation with, "Hello, Panda Chinese, what your order?" I asked, "Do you have delivery?" to which she replied, "What?!" I repeated the question. She began speaking to a customer in the restaurant and hung up on me. I gave her the benefit of the doubt that maybe a finger slipped and called back to repeat my question. This time she stated that they stopped delivery so I placed an order for pick-up. I began: "General Tsos Chicken combo..." which elicited another lovely back-and-forth. "Whaaat?" she cried, unsure of what I meant. So I explained in the simplest terms possible: "General Tsos Chicken, broccoli, pork fried rice..." She responded, "Okay, general chicken, broccoli, fried rice. OK. What else?" I gave her the rest of the order without incident. So I got there 15~20 minutes later and told the women at the counter the last 4 digits of my phone number so they could find my order. Initially I was given the wrong order. I repeated the digits and eventually they got the right bag. Before the transaction was finalized, another hapless soul wandered in to pick up their order. "Hi, I called ahead. Just Lobster Lo Mein," the poor lamb told the women running the desk. They stared at her blankly and responded, "Shrimp Lo Mein?" Confused, the patron repeated, "No...Lobster Lo Mein." As the two women continued to stare at the customer next to me, one began to speak to the other in Cantonese. After speaking in her first language, she said one last time, "Shrimp Lo Mein," in hopes that maybe that would have changed something. After much confusion, they finally agreed to make the girl another dish and finished my transaction. Without verifying their contents, I checked that they gave me the three containers of food I had ordered and headed out. Once home I sat down with my boyfriend ready to enjoy an unhealthy indulgence and opened up the entree to find chicken & broccoli. Too tired to call them to complain, we resigned to eat the slightly healthier dish which, had it been what we wanted, wasnt that bad. The moral of this flowery story (or TL;DR): Dont go here, people! I have no idea how this place is still in business considering that not only did they hang up on me and screw up my order, but the person who walked in while I was there also had THEIR order messed up! Reading other reviews it looks like its also pretty common for them to hang up on people. There are other options close by, so avoid this place if you can.
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Debbie Gross
The prices were good, they delivered my food within a short period of time, the food is delicious and the portions perfect! Also I asked for no onions, which in other similar restaurants they seem to have a hard time understanding but...no onions as I asked! Id recommend this place to anyone! (They are making me put a review for the decor but as I had my food delivered I really cant say but Im sure it IS excellent!)
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Stacy Pipitone
Called, asked if they delivered, the woman said "no, well what do you want" I told her and then asked how much was min delivery and she said you need more, like $15 or $20, I said ok, and then she goes on to say sorry, I cant deliver to you and hung up. Ummm yeah...customer service???
LI
Lisa Nardi
Average food. Average service. The fried dumplings/pot stickers were good. Hot and Sour soup was good. My bf had the fried rice and got sick the next 3 days. Not sure if it was from the rice but I didnt get sick. So I will give it a 3.
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Walt Fredericks
Food is very good. Had the chicken wing which are huge and moist. BQR were very tender. The best was the chicken and broccoli. The best one in town and I have try them all.
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Leigh Schanot
They remember my order, make it the way I ask and its good. As a pregnant lady, I couldnt ask for more than exactly that.
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andrew roman
I have been going here since they opened. Never have I ever had bad service or bad food. The only Chinese food I get.
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Bianca Xiao
i love this place it was cheap and had great service. I would recommend this restaurant to everyone!
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A Private User
Great Food, Awesome Place To Go To!
A
A Private User
Fresh and delicious!
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Crystal Holcomb
Awesome food!
