Max Burger
| Address: | 124 LaSalle Rd, West Hartford, CT 06107, USA |
| Phone: | +1 860-232-3300 |
| Site: | maxrestaurantgroup.com |
| Rating: | 4.3 |
| Working: | 11:30AM–10:30PM 11:30AM–10:30PM 11:30AM–10:30PM 11:30AM–10:30PM 11:30AM–11:30PM 11:30AM–11:30PM 11:30AM–9:30PM |
Location
Photos 100
Reviews 11
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Susan Mitchell
Ive been here several times and have been happy with the food and service. This last trip however I cant say the same. I ordered the seared scallops salad. When my food was served I noticed the scallops were slightly under cooked. The server said he would take care of it and I gave him the scallops so he could show the cook. He then brings back the same scallops that they had obviously just stuck in the oven! I would of expected fresh cooked scallops...and the insides of some still werent cook. Then I spoke to server about it and he said they will make a whole new order...I said I would be happy if they just discounted my salad since I was almost done with it. He says you can just take it home. I thought that was very nice of them. When he came back with the bag, I looked inside and by whole order he meant the scallops! What are you suppose to do with that? So I decided to eat them in the car and of course now they were completely over cooked and rubbery. Take home msg. is I guess you dont order seafood at a burger joint....by the way no manager ever came over. That may have been the servers fault. Im guessing hes new since he handled things this way. The salad part was delicious and the server was nice about everything.
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Thomas Ho
Ordered the fatty melt with truffle Spuds and the artichoke dip. I feel like dip was kind of low on flavor, possibly need some salt. Or it could have been just for my taste. The burger is what really drew me to this place. A burger with bacon in-between two grilled cheese sandwiches. The burger was ordered medium rare and came some where in-between medium rare and medium, which is perfect for me. The bacon could have been a bit more plentiful. I only got the faintest taste of smoky bacon. The grilled cheese was grilled to perfection. I believe they used cheddar cheese for the grilled cheese. Although I wish it was the classic plain old American cheese, it was good nonetheless. Maybe they can offer different cheese selections for the grilled cheese. The truffle Spuds were very unique. Basically little mashed potato balls shaped like tater tots and fried and probably sprinkled with truffle oil. Excellent all around restaurant, servers were excellent, I would def recommend and come back.
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A Private User
Had lunch there today. It was good, but just good, not great. Burger was undercooked ordered medium and it was borderline red as opposed to pink. Bun lacked substance. No meaning heft, it just wasnt enough. The hot fudge sundae was why I want to post a review. For the price I am unsatisfied. $5 for the smallest cup Ive seen, the hot fudge was no where to be found, and the ice cream had ice crystals in it, and very low milk fat. If the quality of the ice cream was better, had their been actually hot fudge maybe it would have been worth $5. $37 for lunch and I expect more, not perfection, just more. Their mistakes and quality were acceptable at Friendlys, not Max Burger. Ill go back if a friend suggests, but Ill suggest a different place when asked to suggest the place.
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Veronica Chambers
The SERVICE here is so-so. I did not like the pretentious young seating hostess ( very young/Hispanic?/long wavy Brown hair) She was unfriendly, and overestimated our wait time by over 45 minutes... our waitress was cool, friendly and helpful (she had red hair, sorry I dont recall her name but she got a big tip from us). The FOOD was so good!! We ordered the Texican burger with sweet potato fries, grilled cheese with tomato soup, truffle fries, eggplant fries, a shake and the el vagabundo cocktail (which was delicious). Everything came out excellent except for the eggplant fries. They were good another time we had ordered, this time they were soggy. Over all I would return and maybe bring some friends, probably on a weekday, and hopefully this time greeted warmly (hint hint)
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Ja Kr
Fresh ingredients, friendly service, the price is reasonable for what you get. These burgers dont taste like theyve been taken out of a freezer and thawed before they were cooked. They have a burger for pretty much every taste preference. Once in a while one of the specialty burgers might be a bit too strong or weak in its flavoring. Most of the sides are pretty good, we really like their salads and onion rings as well.... a little bit crispy, but not too flaky and not greasy. Like any Max location theres an extensive wine list. Parking in the center can always be a challenge, so consider that if youre going later in the evening.
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Michael Salvati
Max burger services top quality beef with excellent presentation. The taste however tends to be lacking, and the cooking is not up to par. In order to get a medium burger, you have to ask for a rare burger. If you want a medium rare burger, you have to stress to the server 2 or 3 times that you want it still alive and mooing. Getting a rare burger is not possible. Ask for a medium burger, and you will get it well done. The price is also on the higher side for what you end up with. Overall its a good place to eat, if you dont care about spending a little more money.
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A Private User
The food was excellent, the wait staff couldnt be more attentive, but I wont be back. The town of West Hartford is apparently trying to discourage visitors from patronizing their merchants. They have an unusual requirement to enforce parking meter fees past the usual 6 PM and on Sundays. Though the requirement is printed in small type under the meter, only an inquisitive patron with a flashlight would be aware of it. The added cost of the ticket, $18.00 if paid promptly otherwise $40.86, makes for an expensive burger.
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Anna Disipio
Veggie burger is horrible. Totally dry and tasteless. The avocado on mine was also rotten which set it over the edge of not good to absolutely terrible. The chili was also very bland and lacking freshness. on the positive- drinks were made well, good beer selection, sweet potato fries were very good, boyfriend loved his Inside out burger and liked how he didnt have to unhinge his jaw to eat it. overall i will not return- plan B, Teds, and Burger Baby blow max burger out of the water.
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Dan Wolfe
Small tap list, but always something interesting. Bartenders always friendly, yet professional. Tuna poke and cauliflower apps were outstanding. Burgers, as the name suggests, wonderful. The (enormous) grilled cheese sandwich with thick tomato soup / dip is one of the best deals in metro Hartford. West Hartford is finicky about sitting on the patio and just having alcohol without buying a meal, but there are bar seats that are practically outside in nice weather.
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J J
Dont go on a Friday night, I was told a half hour wait at 6:40 PM just 2 people. At 7:15 I was told the wait for my party would be 30 or more minutes. Does it look like I wanted my entire Friday evening to be wasted? She could have cared less. I know there were other parties of 2 seated before us, just because she didnt care. So unless they like you enough, prepare to wait I guess. So un professional. Save yourself an over-rated trip.
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A Private User
My food was nothing special, their house ale was mediocre, and the service was acceptable. I had the inside-out burger. It was certainly edible, but the meat had an inconsistent texture inside and the taste was very underwhelming. I should not be at an upscale burger-dedicated restaurant and need ketchup for my sandwich. i Plan to drag my friends to a different Burger restaurant in west hartford the next time they suggest maxs.
