IHOP
| Address: | 2410 Summer St, Stamford, CT 06905, USA |
| Phone: | +1 203-324-9819 |
| Site: | restaurants.ihop.com |
| Rating: | 3.3 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
Location
Photos 100
Reviews 11
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Anj Li
First time I went to this location and the customer service and quality control was horrible. The food that was served was not only burned, the cook did not clean the grill before cooking our meal. The server Deneesis should have noticed the burned food before serving it to us but obviously she does not pay attention. So we told her to cancel the order. Usually when a food is returned, the manager is supposed to come to your desk, apologize, and offer another meal etc. but that did not happen, the server brought the receipt without removing the cancelled order. I went up front to speak to the manager Natalie P, she then tells me the food was half eaten so the order cannot be removed, she offered to take half off but what upset me was that the food was not half eaten, she did not do her part as a manager to even inspect the food. She even insinuated that we wanted a free meal, thats when my boyfriend felt offended, he offered to pay for my meal, and the pancakes he ate but not for the burnt omelette. After informing her that we would be calling the area manager and corporate, she then removed the omelette. It shouldnt have gotten to this point, regardless, were still calling corporate.
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Barnabus Siempre
I ordered an Omelet with whole wheat blueberry pancakes. When my food came I tasted what I thought would be my whole wheat blueberry pancakes and it turns out the server gave me Harvest Grain Nut which has almonds in it. Only one problem, Im allergic to almonds and so is my 1 yr old!! We didnt know until after we tried it and needless to say I was sick to my stomach and my 1 yr old was screaming and crying so loud the whole restaurant could hear. I asked the server to replace my pancakes with normal buttermilk blueberry pancakes and 10 mins later she brings out plain pancakes. Its a Sunday night, theyre not even busy, there are only about 5 cars outside and the service is horrible. Other patrons around us were also getting their orders messed up. One of the servers dropped a glass on the floor and it shattered everywhere and he wasnt even carrying anything! For it to be so slow and for the service to be at this level made this one of worst IHOP experiences ever! I WILL NEVER RETURN TO THIS IHOP EVER!!!
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Franceska Dervil
I CALLED ahead of time to schedule reservations for 8-10 people for a graduation celebration. I was told that I didnt have to, because there would be ample room since it would be at the stores slower times. Two hours later (10 minutes before the celebration) I was told there were no cooks on staff and was turned away!!! IT WAS 5 PM ON A FRIDAY!!!! for a place that is open until 12am I would assume they would have more than one cook on staff. I am SEVERLY disappointed. I HAD TO MAKE RUSH RESERVATIONS ELSEWHERE! If I could do zero starts I would. On the upside, dinosaur BBQ worked with us and was able to seat my family promptly. The food was great and the service was even greater.
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Melissa Weiner
In only giving this a 1 star because NO stars isnt an option. I got there early on a Saturday Morning knowing they get busy by 9. I arrived 10 minutes before 8 am and got seated right away. I sat for a while before anyone even said hello. I asked for coffee and it took so long. It was 20 minutes before anyone actually took my order. 4 other tables came in after me. Got served before I even got my food. No one ever checked up no one asked about refills. I get its IHOP. But I go out to eat and to tip for a reason. I expect better treatment. What a disaster. I will never go back there again!
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Victoria Reilly
It started out with the silverware was Dirty then I asked for iced tea mixed with lemonade and they brought me raspberry tea with lemonade the menu said fresh brewed tea but they didnt have that so then I asked for water and something was floating in it. At that point I cancelled my food order. The manager then came over and kind of yelled at me for not giving her a second chance. Full disclosure she did not raise her voice but she made me feel like an idiot the way she talked to me. I will absolutely drive to Larchmont to go to IHOP from here on out never again in Sanford!!!!
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emily carranza
This place is disgusting. I went to go eat this morning and the costumer service was horrible, nobody knew what they were doing and the bathroom is right next to the kitchen. It had such a nasty smell, as if it was moldy and as if it was decomposing. Also, waiting to be seated, there was 2 dead cockroaches on the floor. This place is completely disgusting and Im never going back, I give the advice to anyone who reads this to stay away from this place, I called the health department. Its so bad, they need to be inspected. This place doesnt even deserve a star.
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hector sanchez
worst place ever. waited over one hour for a group 6. bigger and smaller group kept on getting seated but since the staff didnt want to put a group of 6 in a section of 8 they made us keep on waiting 15 minutes being called up twice and loosing our seats in the small waiting area. finally lost it when a group of 7 got seated after they had just walked in. probably the worst place in stamford. if i can give this a -5 i would. waste of my morning. 1.5 hours wasted. food normally is not even good.
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Shai Hileman
Went here expecting a nice "breakfast for dinner" meal with my sister after a show. The food was great, if you ignored my strawberries and cream cheese crepes has no cream cheese. Also we ordered coffee, the women poured MAYBE half an inch into each coffee cup and left us with a empty pot, and us confused. But like I said, the food was hot and fast to the table. Just those couple instances were weird and unpleasing. The service was okay. Not great, not awful. Probably wouldnt visit again.
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Anand Krishnan
This one gets a lot of people for the peak meal times of the day so if you dont come in between meal times chances are you would be waiting in line for at least 20 mins if not more. The service is decent though once you get your seat, you arent constantly being rushed to order. The seating is a bit cramp I must say but the food compensated for it. Parking is ample for the spots just outside, but you could always park over at the strip mall and walk here. Will go again for sure.
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Lee Brown
The only reason why I go cause its near my home, and when the kids are hungry and Im lazy. Than I will deal. But one day I went and the waiter serves my pancakes with out the vanilla wafers. I asked what happen. she tells me, that she gave the last pack of waffers to another customer. Now was that customer before me, or after? I dont know. but I did not tip her. Next time dont tell ur customer that, cause I felt like the neglected one, and they did not offer anything off.SAD
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Darleen Garnett
every time my husband and I come here its always an issue and today was the last straw, we came in and got sat rift away 15 minutes passed we see 2-3 waiters walk passed us no-one offered is drinks, one guy came in after us and got served, the worse part his waiter looked at us and kept going, when we get up to leave they offer to help us, NO THANK YOU! AND IM CALLING CORPORATE THIS TIME ON OUR SUPPOSED TO BE WAITER MADELINE!
