Address: | 439 Boston Post Rd, Orange, CT 06477, USA |
Phone: | +1 203-795-8600 |
Site: | olivegarden.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Jay Kaufman
First was the service. We were greeted well, very friendly server. So we ordered. Then our server (unbeknownst to us) got an anticipated party of 24. We asked for our apps to come out with our childrens food (ages 5 and 6). We got one app very quickly with no kids food. It was classic calamari. It seemed like it was for another table and it sat until we ordered it, very greasy and warm not hot and not crispy. We then waited over 15 minutes to get a server, not our original which is when we found out we were traded off to ask if everything was OK. We asked for the kids meals and sent the calamari back. A full 20 minutes later a third server came over with all of our meals. The Chicken Marsala my wife ordered was so salty it was not edible. The Seafood Alfredo I ordered was tastless. The kids ate their cold meals. They were crazy by now. The manager apologized and took the Marsala off the bill. He explained that there was a staffing issue. He was a very nice guy I wish I got his name. Regardless, a horrible experience. I will never go back!
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Brent Johnson
Olive garden has, in my opinion, some of the best food of any place Ive been to. The salad is to die for, but Ive noticed, in recent times, the amount of salad in the bowl has become less and less. This disappoints me because the salad is amazing so to fix this, I just order more and more, but feel bad that the waitress has to keep running back and forth so many times, but if they filled it to begin with, she wouldnt have to. Anyway, the other food is amazing as well and a great selection of wines. Wait times are INSANE and there isnt many places to stand or sit, especially if its really crowded, like it usually is. No reservations allowed either. Everytime I go, there is at least a 45 minute wait. Id say its worth it though. Just put your name in, grab a buzzer, and go shopping, then come back in 45 minutes and voila! Worked for me dozens of times.
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Rachel B
I ordered take out for 6:10 but instead I walked out the door at 6:45 with a nice big bag of cold food and soggy breadsticks, I would know because when I tried to eat one in the car, yes immediately after receiving the bag, everything was gross. I watched as a woman told the 4-5 workers standing in the front that her food was suppose to be there at 6:15 and then I watched them hustle to get her food out yet as I sat there, still, no one acknowledged me for another 10-15 minutes after she got her food until I finally got someone to ask me my name...for the third time...which then took another 10-15 to get my food and finally walk out the door. I understand it is dinner time and it is busy but dont put give me the option to request when Id like my food and then give it to me 35 minutes later...and now my only meal after work is cold. Thanks Olive Garden!
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Domonik Boehmer
The food is good as usual l, they just seem a bit understaffed. Granted it is a Sunday evening. But still, how hard is it to get a smoothie and bread sticks? There are people who arrives after us that some how got their order before we did. I wonder if this location is going pt of business.....so almost an hour later and still no food. The waiter just stopped by and mentioned he found out they ran out of asperigus for the shrimp scampi. But I guess he didnt realize I over heard him tell the couple at the table across the room about 15 minutes ago. The guy has been prompt with his apologies, but that doesnt help the food get to the table. If it wasnt for Grandma and this being her favorite place to eat I personally wouldnt suggest this location to anyone much less my friends.
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Gary A. James
We been there 3 times. Its not bad. Ive tasted better thus 3 stars but its not bad. We were greeted quickly (quiet time of day) and offered a taste of wine free. Waitress was good no complaints. The restaurant looks nice. Never had any issue getting sick despite some of the reviews I read so far. Ive been here before so more than 3 times actually. I like the tablet option. We paid the bill on the tablet & it printed out the receipt. I did like that. Im leaning more towards 3.5 stars.
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Jeff Cadeau. Jr
I had the most wonderful server!!! I cannot say enough about the Professionalism that was laid out to me today!!! I personally would come back just for the treatment...And yes, the food was just the way I love it, there was no long wait, and although it was very busy, I was still treated as if I were the only family of 7!!!...Great Job, "Monique" on such outstanding service!!! May Blessings flow in your direction continuously!!!
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Alfonso Ugas
Went there at night and the waitress did not get all of our order right, my wife ordered the Chicken Parmegian Lasagna her ordered was cold as was the Chicken Alfredo my daughter ordered, as for the "Baked Parmegian Shrimp" it did not look like it was baked at all and it was barely at room temperature; and even thought I told this to our waitress nobody came and talked to us or apologized; will not return there to eat.
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Michelle Hiatt
The food was good but the service was absolutely the worst Ive ever seen. The wait staff has no back service. Ours, as many other tables, had dishes for all courses just stacked on the table all the way through dinner. They only cleared after presenting us with the check and then only have. They would bring food on a tray and leave with it empty, leaving dirty empty dishes on the table. I will never go back.
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Brian Totilo
Sour smell in the entire restaurant making me ill. Party of 5. Asked to sit at a larger table was told "a server is not assigned to that table yet it will be a few min." Rest of group didnt want to wait. So we sat. Another group came sat at the larger table and was served their drinks before our drink order was even taken. Have been in restaurant for over 45min and the smell will NOT subside.
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Kate Minor
I dont know if this Olive Garden is understaffed or if the wait staff is just sparse and extremely slow. I came for lunch and waited 20 minutes just to be served my drink. The food came at the same time as my salad and breadsticks which was a little inconvenient, and the taste of everything was mediocre. I probably wont be returning unless they improve on their service.
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Bryan Horling
This restaurant is consistently crowded on the weekend. We typically go around 6pm and there have always been a bunch of people waiting when we arrive. If you are not looking for service, you might consider take out, which has been pretty speedy in our experience. The ravioli and manicotti are marginal, kind of bland. The chicken scampi is good.
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Juan Rodriguez
It was great, the waiter was probably the best waiter Ive ever seen work. The breadsticks and salad are incredible. Only thing is that you will be full by the time your dinner arrives. I recommend the strawberry and banana smoothie, really dank, yummy and once you are finished with it, you would want more. I would love coming back here!