Address: | 16670 Washington St, Thornton, CO 80023, USA |
Phone: | +1 303-450-3322 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
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brandon young
Ordered my usual, and one of their new Frosted Lemonades. On my way home I was drinking the Frosted Lemonade enjoying it, and I kid you not there was a fingernail in it. Came up through my straw and into my mouth before I knew it was there. Pulled over and of course spit it out.I called the store to talk to a manager, she was very rude and pretty much called me a liar. Im not looking for a refund, compensation or anything I told her, I just thought you should know and clean out your machine so others dont potentially get the same thing. She then went on saying that when they clean the machine they wear gloves and whatnot and itd be impossible for that to happen. Again why would I call you on a Tuesday night and tell you I had a fingernail in my drink? Never go to this one again. Plus the service is slowwwwwww. I literally watched a rainstorm blow over as I was in line.
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Jared M
Chick-fil-A as an entire corporation is absolutely awesome, great chicken great service great business model… All in all an amazing place. Let this location tough has really poor service. Twice in 4 visits I have I gone home after going through the drive-through only to find I was missing items that I paid for and were repeated back to me multiple times. They offered a free sandwich coupon to be mailed to me, I declined as I Wont be back again.. Edit to add: after driving back to get my daughters missing sandwich, on the way home for a 2nd time my wife calls to tell me that instead of getting the Cobb salad she ordered and is listed on the receipt she got the Asian salad. Laughable!
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Katie Lunder
Great service, not so great portions on breakfast items.got the chicken egg bagel and it didnt even fit on half of the bagel. Also, was told the machine to make frozen coffee was down and told this several times, dont tell me then its down and come back tomorrow when its still broken every time I go. And dont tell a long winded story every time, all you have to say is its broken. Ill go out of my way to the other chickfila after this.
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Dana Harris
This place really knows how to speed things along. It was very busy bit by the time we made it through the line, we were able to get a table right away. The food was good as far as fast food goes. The only thing I would recommend is to clarify when people say "sweet and sour sauce" because my husband told the cashier that and they wanted to give us siracha sweet and sour sauce instead of Polynesian. Big difference between the two.
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Erika Baca
My 17-month-old son and I had lunch at this location today, and it was a great experience. Everyone is always so friendly and helpful at Chic-fil-a, but especially this location in particular. I appreciate the disposable mats attached to the high chairs as well as the staffs eagerness to greet you with a smile and assist in delivering the order to the table as well as the high chair.
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Lyndie Gibson
The service was great. There was a sweet lady in training called jenelle who was checking in on us, and made sure we were having a good experience. While we were there, a kid in the playground decided to go to the bathroom, and a hard working lady Sara cleaned up the whole thing. She was devoted to her job, and definetly deserves a raise.
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James Speed
Food is as you would expect from Chick-fil-a: known recipes properly prepared. This up-level fast food is quickly delivered to your window or to your table with accuracy. Dont fear the long lines as they are handled with efficiency and politeness from the staff.
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Armando Delgado
Only been to two different locations and have had nothing but great experiences at both. the staff is kind and courteous and have always had a smile on. i will be returning to this restaurant always looking forward to the great food and great service
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ajkahara
Salads are fresh, always seems to have enough workers during busy times, friendly, clean and the fresh flowers on the table are always a nice touch. I admit I drive past another Chick-fil-a to go to this one for the nice atmosphere.
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Adrian Nagle
Typical Chick-fil-A, with a clean restaurant, happy customer service. I certainly plan to return. Parking lot is a bit of a pain. The play area appeared large and clever if you are looking for entertainment for the small ones.
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A Private User
We love Chick Fil A - not only is their food great, but theyre really involved in our community in Erie - participating in fundraisers and simply being "good corporate neighbors". The staff is great too!
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David Colorado
Great store, they have a friendly staff with the usual Chick-fil-A items and its always clean! They have had a few mistakes with our orders, but have always gone out of there way to correct the issues!
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Chris Midanier
This chick fila is really busy. I come here fairly often since its right next to my work. The service is awful and lately the food has been matching the service. I will be finding a new place to eat.
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Heather Hughes
Ive traveled all over the USA and this is by far the best CFA. Best employees, the food is always made to order and the tea is fresh. Thanks for the great experience every time I come in.
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David Flaherty
Ethics, values, and great food and customer service. Always packed, so you know they are doing something right. Never a bad experience. The new Southwest chicken salad is amazing as well!
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MasterOfBiscuits
This is a very cheesy review, but this is such a happy place. There were parents playing with their children, kids hanging out, and the service was super friendly. I love this place!
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RicknSandi W
Chick Fil A is the best tasting fast food chicken around. Dont complain about spening an extra buck- better food costs more, look at the grocery store. Go away haters, Yummy food!
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Jared Goodman
Customer was using foul language and Making homophobic comments, and staff did nothing. I remember when people had class and kept their political bs too themselves
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Adam Petramala
Like most all Chick-fil-A this location is typically quite busy. They do a great job of expediting orders and they very courteous as they do so.
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Maxine Doner
Chicken salad and shakes are yummy. Friendly courteous. Can be a bit so a wait. Everything Ive tried is fresh and delicious worth the wait.
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Jakin Thomas
The place is always bustling...mainly because theyre the best fast food joint of all time. They forgot the sauce in my order...whatever.
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Monique Beaupre
Loved the food. The people there are nice and attractive. Very clean there. My shoes dont stick to the floor so thats a good thing.
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Joey Griebel
Its Chik fil a. Its always good. They make great attempts to speed up service during high volume times and are always very friendly.
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Tim Annable
The maitré d quickly found us a seat and offered an appetizer of buffalo sauce with a spoon to enjoy while we waited for yard bird.
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Nathan Campbell
Always a great place to take your kids to eat when you are short on time. Friendly staff and the food always tastes good.
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Nyx Givens
I love this Chick-fil-a. Theyre super organized, so even if its busy, you get in and out quick. The food is always good.
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Bryan Parker
Im pretty sure they add an addictive ingredient to their chicken! Love this place and the customer service is above par!
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Jacob Schmidt
Chick fil A is one of the most consistent fast food chains Ive been to. The food, service, cleanliness is always good.