Address: | 1601 Triangle Dr, Ridgecrest, CA 93555, USA |
Phone: | +1 760-446-7492 |
Site: | pizzafactory.com |
Rating: | 3.9 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
A
A Private User
Their pizza is very good, plenty of toppings, cheese, not too thick crust. However, 2 mediums with 1 and 2 toppings cost almost $40. And since we do not trust delivery, my husband went to pick them up. He got there in 20 minutes as we were told it would be 20-25 minutes. Upon arrival, he was told that the pizzas were not ready. Not a problem, he would rather wait for hot pizzas. After the owner passed him several times, asking the name, my husband noticed two pizzas that had been sitting out for nearly a half an hour. They were ours. When my husband complained, the attitude of the owner was horrific. He told the girl at the counter to just give him the pizzas, after my husband had demanded new pizzas or a refund. He got neither, so he brought them home and we nuked them. What a bunch of crap! UPDATE: We have received a phone call from the owner. He apologized and gave us a free meal. Hopefully, this means that he will be more appreciative of his customers, and realize customer service is part of the package, busy or not.
SH
Shenaye Lyons
Ordered my pizza over the phone and was told it would be ready in 30 mins. I ended up waiting an hour to finally get pizza. Riyad was the cashier and collected my payment and said my pizza was being cut and it would be right up. I waited an additional 20 mins and went back up to the counter to find out what was taking so long. Long story short, my order couldnt be located and another employee claimed my order went out with the delivery order. So they made a new pizza and gave it to me 10 mins later. No one apologized or offered me a refund for their error and waiting so long. Poor customer service! The pizza dough was undercooked and not good. I will not be eating here anymore!
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stubreil
The Pizza factory just lost 2 regular customers and will probably lose more. The Ridgecrest Pizza changed the way they make their pizzas on orders from Corporate. They also have stopped producing honey butter on the same orders. We always bought their Burroughs special and loved it up until last week. The newly Corporate mandated Burroughs special looks and tastes like cardboard. Be clear that the people serving us were attentive and excellent. But their new Corporate mandated Burroughs special is warmed up cardboard. To bad local insight into delicious pizza is trumped by far away Corporate who has no interest in anything but their pizza making process.
MA
Maximiliano Roberto Imelio
Extrem teuer. Mega kleine Portionen. Fake-Freundlichkeit sehr nervig und hat mich mega angepisst. Es muss nicht sein, dass man jede 30 Sekunden nachfragt ob alles OK ist. Nie wieder!
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Ann Niessen
I enjoy coming to Pizza Factory for their lunchtime buffet. The salad bar always has fresh, appetizing selections, and the number and variety of pizzas offered is more than satisfying. As it is all-you-can-eat , this buffet should satisfy even the largest appetite. I would recommend the Pizza Factory highly to any and all who desire really good, tasty food at reasonable prices.
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A Private User
great food, great selection, nice atmosphere and the people that work there are nice. ive been in there a couple times where it was busy and finding a clean table was impossible, however once we notified the staff they cleaned it up fast for me. it is a little on the pricey side but i would rather pay the extra money for some decent pizza.
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Nicolas Nelson
Ive enjoyed the Factory in Bishop, but this is my first visit to this one in Ridgecrest. Yum! Especially liked the Western BBQ chicken pizza, with the extra onions & peppers. And the dessert pizzas are excellent too, never had those before. Next time Ill just order the all-you-can-eat lunch buffet. Great food at a great bargain.
AP
April Mistretta
We had just play a soccer tournament t a side legacy tournament. Where our boys took the championship. We are from Tehachapi and the employees were great to us. Thank you so much for the great food and the nice cool restraunt.
MA
Martin Christiansen
Really like their pizza. The prices are higher than other pizza places in Ridgecrest. Quality is there. I personally like their lunch buffet. There is a lot of variety of pizza to try and all for one price.
MA
Mark Korb
Pretty good pizza buffet for its price. The buffet was constantly stocked. They were quick at making pizzas. The potato wedges were a little under cooked and the pizza was pretty greasy. But no other issues.
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Leigh Altier
Dining room was a wreck. 18 dirty tables. Took 15 minutes for someone to clear. Its been another 20 and the tables havent been wiped off. Staff doesnt know where orders are supposed to go.
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Army G.
I give them 5 stars because this is the best pizza in Ridgecrest for many reasons. Pizza is really good overall and the give military discounts. No complaints at all
JA
Janell DeAngelis
The hot turkey sandwich is delicious especially on the white sesame roll. The bread sticks with honey butter are always to die for.
JA
Jason Scheer
Great buffet. Tons of pizza options including a few dessert pizzas. Cant beat it for $10. And they have mustache napkins.
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Phillip Cash
Good assortment of pizzas beyond the traditional. Salad bar. Clean. Selections of beer. Pizzas on the buffet need help.
A
A Private User
The pizza is good, the atmosphere is pleasant, but everything is expensive. One large pizza will set you back about $20.
JA
James Bonds
A great place, friendly and clean. Promotes a family friendly atmosphere. Slightly expense but definitely worth it.
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christopher marines
Had my stolen card number used here (4/17) beware this place doesnt ask for ids or has thieves who work here
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Bill Deem
Not bad for pizza and salad. Pizza was made wrong the first time but they corrected it by making new pizza.
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Gabriel Maestas
Excellent buffet! A lot of variety. Pizza is classic, very delicious. Salad bar is also really good.
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Simon Sadler
Super-friendly, straightforward and nice pizza joint for folks like us passing through town.
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Brooke Spratt
The pizza is ok,the calzones are terrible and the games dont work Im never eating here again
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alivia eubank
The staff is very nice although the pizzas cheese sometimes falls off the pizza
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Chris Walent
One of the best pizza restaurants in town. Great service and lunch pricing!
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Heather Kenny
Best salad bar in town, and the staff is very accommodating. Love it here!
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michael Brown
Best pizza ever. They have a dessert pizza that tastes like cobler.
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Todd Macedo
Awesome thick pizza and solid salad. Good place for the best pizza
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Jennifer Kunz
Always great service here, love the buffet, esp. with friends!
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Sergio Cortez
Not the cheapest but great pizza and great customer service.
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Lynda Murray
Best pizza in town. Always my familys first choice for pizza.
CA
CAFFIEND!
The best place for pizza and beer atmosphere in RC.
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Brent Clark Palmer
Adequate pizza. Great place to meet people for biz.
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mike mcfadden
Nice and clean. Very good pasta. Will return!
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Sarah Tanner
Love their Greek Pizza and a pitcher of beer
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Sik_ Aesthetic
Cant take a simple order and deliver, WACK!!
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Eloy Rodriguez
Best pizza and baked chicken wings in town
BE
Benjamin Felshaw
Pizza was great. Service........NOT GREAT!
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Vincent Tulino
The lunch buffet is always a great option!
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Chris Rankine
I can never get enough of the pizza buffet
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Alan Trulock
Pretty good pizza though a bit pricey.
MA
Matthew Abramson
Great food! Tasty, fun with groups!
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Ginger Valles
Good Pizza but too expensive for me.
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Kevin Titus
Excellent pizza and salad buffet!
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Mathew Rancourt
Go for the buffet! So worth it!
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noureldean Almasry
The best pizza place in town!
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Ilia Eby
Omg!!! Best pastrami pizza.
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glenda rich
Awesome, except for seating!
HA
Hampus Lind
Good food and good service!
JO
Jo Anne McClelland
A little pricey for pizza.
TA
Tamara Kirby
Good Service Great Pizza
DA
David Lewis
Best salad bar in town
RE
Rebacca Chirinos
Ok food and service.
CL
Cleighton
Good environment