Address: | 11400 Fourth St, Rancho Cucamonga, CA 91730, USA |
Phone: | +1 909-484-1177 |
Rating: | 4.2 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–9:30PM |
HE
HERBERTH MONROY
Es el Peor restaurante cubano que e Ido ! In servicio muy Malo , las trabajadoras con mala actitud, se demoras en atender, traen Los apetaizer frios, te Dan el pan mucho DESPUES que llegas , me Han traido carne de pollo hechada a perder! Hoy 16 de septiembre 2015 acabo de salir de ahi y paso todo Esto , pedi un churrasco y me trajeron el igado o el corazon o quien save que , pero se que estaba bien horrible el sabor , Lo regrese igual Como me Lo dieron, y no comi mas nada ; Lo de las otras personas q me acompañaban tampoco estaba Bueno, al final me trajeron la Cuenta y me estaban cobrando Los 19$ de algo q no me comi y pedi hablar con el jefe o alguien dueña de ahi y me dijeron q era impossible q llamara manaNa a ver si estaba ! Hciieron todo un drama Pues dije q no pagaria algo q no me comi y bien groseros se pusieron y nunca supe nada sobre el manneger y hasta LE hablaron a la policia !! Cuando Llego la policia y les explicaron Los sucedido oviamente nos dio la raxon y me descontaron de la Cuenta Los 19$ DSL Plato q no me comi y Lo regrese igualito ! Y segun Ellos no Lo podian quitar ! A sido Lo mas desagradable que e pasado en mi vida y siendo cubana me siento desepcionada y ofendida ...
RA
Ray Sanchez Jr
We took my uncle for his birthday last night. My uncle is Puerto Rican, and Im half Puerto Rican & Mexican. I read the reviews about bad service and was hesitant about going. When we arrived someone opened the door for us and we were greeted immediately, and sat within a few minutes. The atmosphere was busy, lively and the music was great. We looked through the huge menu which had a huge selection of food, just about something for everyone. We started with drinks, my uncle had a margarita, my wife had the white sangria, and I had a mojito, we also ordered appetizers... Testones, platinos, and empanadas. Everything is made fresh including the drinks which had fresh fruit in them. Our appetizers arrived within about 10 minutes, they were delicious!!! We ordered our main entrees, pork mafungo, bistec stew, and arroz con pollo. On the menu it tells you that the arroz con pollo take 30 - 40 mins to prepare, so this was the test. Our food arrived in about 15-20 minutes, everything was cooked perfectly, and very plentiful!!! We finished our meal with café con leche & arroz con leche(rice pudding). We sat around and talked for a while and during that time the waitress came by and asked if we would like water or anything else, she was very hospitable. As we were leaving my uncle said the food and the atmosphere brought back a lot childhood memories... coming from an old Puerto Rican I would consider that the highest compliment!!! We will definitely be returning often!!! This last July my wife & I visited Puerto Rico and ate at one of the Islands finest Puerto Rican restaurants, Flamingo Palms definitely matched them!!!!
EV
Evelyn Kowalski
The food is okay and the service is horrible. After waiting outside standing under the sun for over an hour I went to talk to the owner. I told him we had waited for so long we were thinking about leaving, he responded by saying, "Leave. I dont care". Have in mind he had told us the wait was only going to be 25 minutes when we first got there. After waiting for 40 minutes my husband asked how much longer and he told him he had cleared 6 tables and he would sit us shortly. That never happened. Ive been there once before and the food was okay. I left because the owner was rude and the food is not worth an hour wait. They are no Versailles. Who talks to their customers like that? They hardly have areas to sit and wait and people stand under the sun. To add to my frustration through out the hour wait, I saw a family/staff member grab food about 5 times from their buffet and she would eat it in front of everyone that had been waiting. Dont go to this place because the okay quality of the food is not worth the horrible, rude service. Its easy to win best Cuban restaurant of IE when there is only one other competitor nearby that is also okay. Also, I had called a few days before to see if they were taking reservations and I was told no. I saw 3 empty tables with reserved signs. I guess they were saving those for their greedy thoughtless family/staff members.
IN
Ingrid Gonzalez
la peor comida cubana que me he comido y el servicio es aún peor. Yo he ido tres veces y no sé cómo he regresado Talvez por las ansias de comer comida latina pienso que van a mejorar pero no. Hace como dos meses fui el pan del sándwiche cubano durisiisisimo horrible,. Ayer 26 de noviembre 2016 fui pedimos tres platos la comida Saladisima, el jugó no tenía nada de fruta y encima el mesero jamás fue a mirar que se nos ofrecía ni ha brindarnos agua. Mi mama le dijo a un trabajador que la comida estaba Saladisima y nunca nos dieron una disculpa o algún incentivo. Definitivamente no lo recomiendo no gasten su dinero porque buen costoso si es .
MA
Mariela Ballesteros
Worse service not clean! My family and I were seated at a dirty table it had fresh food stains, food crumbs and hair! When we showed our waitress she took the hairs off with her hand and swiped the crumbs off as we sat there in disbelief. We asked if we could take off the table cloth since ours was the only one with it. She said we could do it if we wanted to and looked at us as if we were crazy for wanting to do so. As we moved our silverware and took it off ourselves she boldly said we were lucky the tables were even put together like that earlier otherwise wed probably be waiting outside. We would have much rather waited for a clean table. We ordered the arroz con pollo and she said it normally takes 45 minutes but because they have a ticket system whatever that means that it would be another 45 min on top of that. I have never heard of such a thing we obviously did not stay. Not once did she apologize or act like she cared. I doubt this was her first time treating people this way this is a family owned place so she is probably a family member or a family friend to feel to can speak to a paying customer this way. Worse mistake Ive made choosing this place to take my family there to celebrate a birthday.
A
A Private User
I feel I was totally ripped off- the menu said 8.99 for Beef Stew - I was charged 10.99 and was told it was the weekend and prices are higher? After I ordered and received the bill. There was three Adults one child we had 3 meals and an extra dish of very dry rice which was to be shared with the child. We asked for a kids meal they told us that the dishes were so very big that most people split them. There was no way on this earth that a normal adult could share the shrimp- the picture showed a over flowing dish and when it arrived at the table it didnt even fill the dish. Very disappointing. Also we ordered Flan - Ha we saw the picture of a perfect Flan round and creamy looking, what we received was a store bought cut pieces of very dry and not very good tasting artificial Flan. To say the least I will not go back and I will tell every friend I have and the Daily Bulletin to not even think about going there.